Pandectes GDPR Compliance
GDPR/CCPA Cookie Management for Shopify Stores by Pandectes
Rating
5.0
feedback
2,128
chart
#132
All reviews
Rating Breakdown
Review RSS Feed
Aug. 23, 2024
the app works perfectly. i had an issue with the cookie banner, so I reached out to the team. and the service was very professional and responsive. although the process took a pretty long time, but the team was always very patient. I appreciate the app and the help from Pandectes.
Aug. 22, 2024
Excellent application with highly responsive support, especially Alex, whom I want to thank for his promptness and valuable assistance.
Aug. 22, 2024
Exceptional customer service, they setup everything for me making the banner compliant. Konstantinos was super fast and kind to answer all my requests. I kept having compliance issues with Google but he helped me out with that too. Cookies acceptance rate is around 95%, insane!!! I used another service before which was way too expensive and not closely efficient and effective as Pandectes.
Aug. 21, 2024
Pandectes is a great App to help manage GDPR compliance. Alex was extremely helpful, quick to respond and execute any changes on my behalf! 5 stars and would recommend
Aug. 21, 2024
Alex is amazing! We had a tracking issue due to compliance The response was so fast and so helpful, helping me get set up and fully compliant step by step We have already seen an increase in our tracking and fingers crossed we are set up and back to normal!
Aug. 20, 2024
great app, great support, easy to set up and highly customisable - definitely recommend
Aug. 20, 2024
Their customer service is amazing! They reply almost instantly, and their app is perfect for our GDPR needs. Couldnt ask for a better app.
Aug. 20, 2024
Aug. 20, 2024
Bestes Tool für DSGVO und Cookie Implementierung. Der support ist auch sehr hilfreich und zu empfehlen
Aug. 19, 2024
Excellent support from Konstantinos! Super fast response and resolution. He made some CSS adjustments to match our style and confirmed the regional versions that I wanted to apply. Highly recommended!
Aug. 18, 2024
Konstantinos provided the best support configuring the app. He did it outside of business hours, and i appreciate. Thanks
Aug. 18, 2024
Waiting for the support for like an hour, no response despite the widget showing the support is active and they will respond fast.
We’re truly sorry for the inconvenience you experienced and for the delay in our response. We understand how important timely support is, and we regret not meeting your expectations on this occasion. To clarify, your message came in on Sunday at 5:22 p.m., and although we strive to respond as quickly as possible even on weekends, our reply was sent almost 3 hours later the same day. The chat system does indicate that we typically respond within a minute, which reflects our average response time, but this can vary, especially on weekends when we have fewer operators available. We sincerely appreciate your feedback and are constantly working to ensure that we provide the best possible support to all our clients. Thank you for bringing this to our attention, and we’re committed to improving your experience with us. Best regards, Nikos