All reviews

Rating Breakdown

  • 5
    98% (2,828 ratings)
  • 4
    1% (30 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (10 ratings)

Reviews with Text

  • 91% (2,623)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 5, 2026

Outstanding support from Konstantinos!!! Konstantinos helped us tremendously with setting up Pandectes and making sure everything was configured cleanly and correctly. He took the time to explain everything clearly, guided us step by step and made the whole process completely stress free. You can immediately tell that he really knows what he is doing and genuinely wants to help. Fast responses, very knowledgeable and incredibly supportive throughout the entire process. Thank you so much, Konstantinos. This kind of support truly makes a difference. Highly recommended. PS: @Pandectes One small thing we found disappointing. We wanted to remove the floating widget that reopens the cookie banner and instead handle this via a simple footer link. This was possible with our previous very basic cookie tool, but unfortunately it does not seem to be supported in the PLUS yearly plan. It would be great to have a native option for this, as it is a very common and super simple use case.

Using app

About 6 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Thank you so much for the 5-star review! We are incredibly proud of Konstantinos; he is a vital part of our team, and I’ll be sure to pass your kind words along to him. It’s great to know he made your setup stress-free! Regarding your feedback on the footer link option: we truly appreciate the suggestion. We aim to offer a wealth of features even on our Free plan to help every merchant stay compliant. To sustain this and keep our tools evolving, we’ve designed a smooth progression of advanced customization features across our paid plans. However, we take our Plus merchants' feedback very seriously. I’ve shared your request for a native footer link option with our development team to see how we can simplify this for future updates. Thank you for choosing Pandectes for your compliance needs!

5 / 5 Share

Feb. 5, 2026

Great customer support and really great App! Recommend it to all!

Using app

About 1 year

Total reviews

9

Average rating

5.0

5 / 5 Share

Feb. 5, 2026

Very useful. Thank you! Great service with chat support. :)

Using app

About 1 hour

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 5, 2026

Just starting out with the app.with a delight of having ability to talk with real customer service members not bots. Natalie is being a great help! Cheers!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 5, 2026

The app is easy to set up with the help of the support team. Natalie provided quick and professional assistance with the initial configuration. Overall, a very reliable service and a smooth integration into Shopify.

Using app

About 1 hour

Total reviews

2

Average rating

4.5

5 / 5 Share

Feb. 5, 2026

perfect support

Using app

34 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 4, 2026

Ermis he was a nice guy, he solved all my problems, very nice

Store

dustyX

Using app

27 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 4, 2026

The GDPR Compliance feature was really helpful. I was helped by Konstantinos to set it up correctly. He gave quick and easy answers so I could set it up.

Using app

14 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 4, 2026

Konstantinos has always been able to help me out. Top service.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 3, 2026

Natalie is the best, incredible support!

Using app

About 2 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 3, 2026

Store

Holiko

Using app

About 18 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 2, 2026

Pandectes has been really helpful to make sure everything is compliant and properly set up on our site. I’ve reached out a few times to validate that everything is in order, and the support team is always super fast and clear. The last time I needed help, Konstantinos assisted me and did an excellent job verifying the setup, guiding me through the details, and even going beyond what I expected to make sure everything was correct. Highly recommend both the app and the support team.

Store

Neuro

Using app

Almost 5 years

Total reviews

12

Average rating

5.0

Developer Reply

We truly appreciate your recommendation! At Pandectes, we strive to combine a powerful compliance tool with fast, expert support. It’s great to hear that Konstantinos was able to provide the clarity and extra effort you expected. Thank you for choosing us to help keep your site compliant!

5 / 5 Share

Feb. 2, 2026

Super easy to set up, worked with Natalie who helped through the process and all seems to work fine, great job

Using app

7 months

Total reviews

6

Average rating

4.2

5 / 5 Share

March 3, 2026

Top Kundenservice und schnelle Hilfe bei unseren technischen Anliegen.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 2, 2026

Ermis Helped me very fast and good. happy with this help and solution.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 2, 2026

Excellent IT support for the cookie banner installation. Fast, competent, and very professional. Thank you Ermis =)

Using app

32 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 2, 2026

Support sehr hilfsbereit! Ich kann die App weiterempfehlen!

Store

Glūck

Using app

About 3 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 2, 2026

Suport is great, answers and clarifies things quickly. App is simple and does the job as needed.

Store

Gazonul

Using app

About 1 month

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 2, 2026

Great app with excellent support. Natalie helped me optimize my settings quickly and clearly.

Using app

2 days

Total reviews

2

Average rating

3.0

5 / 5 Share

Jan. 30, 2026

Support was great, ermis helped me alot!

Using app

8 months

Total reviews

1

Average rating

5.0