Pandectes GDPR Compliance
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Pandectes has been really helpful to make sure everything is compliant and properly set up on our site. I’ve reached out a few times to validate that everything is in order, and the support team is always super fast and clear. The last time I needed help, Konstantinos assisted me and did an excellent job verifying the setup, guiding me through the details, and even going beyond what I expected to make sure everything was correct. Highly recommend both the app and the support team.
We truly appreciate your recommendation! At Pandectes, we strive to combine a powerful compliance tool with fast, expert support. It’s great to hear that Konstantinos was able to provide the clarity and extra effort you expected. Thank you for choosing us to help keep your site compliant!
Super easy to set up, worked with Natalie who helped through the process and all seems to work fine, great job
Top Kundenservice und schnelle Hilfe bei unseren technischen Anliegen.
Ermis Helped me very fast and good. happy with this help and solution.
Excellent IT support for the cookie banner installation. Fast, competent, and very professional. Thank you Ermis =)
Support sehr hilfsbereit! Ich kann die App weiterempfehlen!
Suport is great, answers and clarifies things quickly. App is simple and does the job as needed.
Great app with excellent support. Natalie helped me optimize my settings quickly and clearly.
Support was great, ermis helped me alot!
Easy set up, great feature set, and quick assistance. Great app.
Toller Support, der bei jeder Fragestellung schnell und kompetent hilft. Es gibt tolle Tutorials, wie man die App einrichtet und seitdem habe ich keine Sorgen mehr, was die korrekte und richtige Einbindung des Consentbanners angeht. Das macht es auch den kleinen Fischen leichter. Danke!
I paid for Premium plan, but this app does not have a working GEO targeting solution. I want to show cookie banner only for EU countries, and selected that in settings, but afterwards on main dashboard in "Consents tracking" when I looked at stats - top country was United States. I asked support about it - even gave access to my store, they blamed Shopify native targeting and said that are working on fixing this.
Hi there! We hear you loud and clear. While we aim to be the most reliable 'guard' for your store’s data compliance, it seems our current 'navigator' (Shopify’s native geolocation) took an unexpected null value that ended up to detour through the US in your stats. We chose Shopify’s native service to keep your store lightning-fast by avoiding extra external calls, but we realize that speed is nothing without 100% precision. Our dev team is already building a proprietary fallback geolocation layer into our next update to ensure no visitor is ever misidentified again.
Ermis hat mir sofort weitergeholfen, danke! Super App.
He configurado la app, y he aprovechado para que Marios me revisara que todo estuviera cumpliendo con la RGPD en Europa. Me faltaban algunas cosillas y me ha ayudado con la configuración que me faltaba. Muchas gracias
I had everything set up and then had Ermis from customer support double check that everything was in order before going live. No problems, great support, and quick!
Ermis helped us set up our cookie experience without additional development support. I highly recommend their support experience and the app as a whole.
Quick help from Ermis, will see how it will perform when we go live:)
Very friendly, helpful, and above all fast customer support. The app works exactly as I hoped it would. Highly recommended!
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