All reviews

Rating Breakdown

  • 5
    98% (2,483 ratings)
  • 4
    1% (28 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (5 ratings)

Reviews with Text

  • 92% (2,316)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 9, 2025

communication was very pleasant and professional with such specialists you always want to work and appreciate them

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 9, 2025

Great support

Store

Luma³

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 9, 2025

Really good. I was sent a prompt to check the app after I did a theme update and I reached out to support who were really quick to respond and then suggested a few tweaks I wasn't aware of to help decrease my Decline rate. Excellent and one happy customer!

Using app

Over 4 years

Total reviews

14

Average rating

5.0

5 / 5 Share

July 9, 2025

Very helpful app with a clean interface and powerful consent management features. We had a small issue with conversion tracking and the support team was extremely responsive and knowledgeable. They helped us identify that the problem came from the Consent Mode setup. Highly recommend it if you're using Google Ads and need a reliable cookie banner for compliance!

Using app

22 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 8, 2025

Easy and quick to use, thanks to Ermis’ fantastic support.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

July 8, 2025

Ermis was very informative,I was helped immediately, steps were very prompt and direct. Thank you!

Using app

About 1 month

Total reviews

4

Average rating

4.5

5 / 5 Share

July 8, 2025

All looking great so far. easy to use and the technical support with Ermis today was really quick and super helpful to get set up with, confirmation that everything is working ok. So far, this looks like a really useful and user-friendly app.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

July 8, 2025

5 Stars – Exceptional Support Experience The support team went above and beyond to help me. They took a lot of time, showed real dedication, and made every effort to understand and solve the issue. Special thanks to Ermis for his patience, attention to detail, and commitment – truly outstanding service!

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2025

The banner has been working well so far, and customisation options are good, too. Konstantinos, from the support team, was exceptional - quick and on point, addressing my doubts with step-by-step screenshots

Store

My Store

Using app

3 months

5 / 5 Share

July 7, 2025

App provides what you need to be compliant. Konstantinos was very helpful in helping me navigate a few issues. Definitely recommend!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 7, 2025

Konstantinos helped me with correct set-up of the tool and replied quickly!

Store

MILÈNE

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

July 7, 2025

Amazing customer service !!!

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

July 7, 2025

great support, they are very helpful and help you in all the steps. I highly recommend.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 7, 2025

Konstantinos helped me swiftly with his quick audit on the shop, suggested what needs to be done to comply, and which plan to choose. Service was fast, precise, and efficient. 5-star, top-notch!

Using app

About 3 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

July 7, 2025

Using app

17 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

July 8, 2025

Natalie was incredibly helpful and resolved all my questions quickly and professionally. I truly appreciated her clear communication and fast support. A 5-star experience – thank you, Natalie! Also 5 Stars – Outstanding Support The support team truly went the extra mile. They took a lot of time, showed great dedication, and really did their best to understand and resolve my issue. I felt taken seriously and well supported throughout the process. A special thank you to Ermis for your time, patience, and genuine effort – I truly appreciate your help. Warm regards, Tülay

Using app

About 23 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

July 7, 2025

Nice support very fast and solved my problem. +++ for Konstantinos

Store

NASHE

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

July 4, 2025

Forget about Shopify's built-in consent, THIS app blows it away with the amount of customization available. Things that you wish for are found here at Pandectes. I gotta give a shoutout to Ermis who helped me get set up and double checked and tested everything for us too. Highly receommended!!

Using app

5 days

Total reviews

19

Average rating

5.0

5 / 5 Share

July 4, 2025

Excellent customer support from Ermis from Pandectes, and helped me set up both Google Consent Mode V2 and GDPR compliance in about 20 minutes. Was easy, and now everything works perfectly, and we're 100% compliant. I am really impressed.

Using app

About 5 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

July 4, 2025

Love this app! Ermis helped me make sure my store was in good shape by checking my GDPR compliance and customer privacy settings. Every time I need help, the customer service is top notch. I get quick responses and they help me with everything I need!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing this wonderful feedback! We’re so glad to hear that our app and support team have been helpful for your GDPR compliance and privacy setup. Providing quick, thorough support is a top priority for us, and it’s great to know we’re meeting your expectations. Ermis