Gelato: Print on Demand
Print on demand
Rating
4.7
feedback
523
chart
#479
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
28%
-
Less than a day
32%
-
Less than a month
93%
-
Less than a year
72%
-
More than a year
8%
Reviews Summary
The reviews for the Gelato Shopify App are overwhelmingly positive, with users praising its ease of use, variety of options, and high-quality products. Many users appreciate the seamless integration with their stores and the ability to create and customize products effortlessly. The competitive pricing compared to other print-on-demand companies is also highlighted as a positive aspect. However, there are a few negative reviews mentioning issues with customer service, hidden price hikes, and quality concerns with some products. Overall, Gelato seems to be a popular choice for ecommerce merchants looking for a user-friendly and efficient print-on-demand solution.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
May 10, 2025
Tried Gelato based on a recommendation, but the platform didn’t quite meet my expectations. The layout feels a bit clunky, and some of the features aren’t as intuitive as I’d like. Making small edits to existing products or navigating between sections took more time than expected. It works, but I found myself second-guessing simple steps more than I should on a business tool. Hoping future updates make it smoother to use.
Hi there, Thank you for sharing your feedback, and we're sorry to hear that the platform didn’t meet your expectations. We understand how important it is for tools to feel intuitive and efficient—especially when you're building a business. I’ve reached out to you directly to better understand your experience and see how we can support you moving forward. Your feedback is invaluable as we continue to improve Gelato, and we truly appreciate you giving us a try. Kind regards, Bart Gelato Support Team
May 8, 2025
easiest setup I have found!!
Hi there, Thanks for the great review! We're really glad to hear the setup was so easy—our goal is to make getting started as simple and seamless as possible. If you need any support along the way, we're here to help! Best regards, Bart Gelato Support Team
May 7, 2025
So easy to use, prices are good, the guides are good and it makes it fun.
Hello, Thanks for the great review! We're happy to hear you're enjoying the platform and finding it fun and easy to use. Here's to more creative moments ahead! Best regards, Bart Gelato Support Team
May 4, 2025
Seamless interaction, easy to use backgrounds. Great first experience
Hello, Thank you for sharing your experience. It’s great to hear things started off well and that the process felt straightforward. If any questions come up down the line, we’re here to help. Best regards, Andrzej Gelato Support Team
May 2, 2025
been using them for a while and they are doing great!
Hello, Thank you so much for the great review! We're happy to hear that you've been using Gelato for a while and that things are going well. If you ever have feedback or need support, we're always here to help. Here's to continued success with your store! Best regards, Michal Gelato Support Team
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