Gelato: Print on Demand
Sell custom creations without thinking about stock or shipping
Rating
4.8
feedback
799
chart
#8,259
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
9%
-
Less than a day
11%
-
Less than a month
25%
-
Less than a year
39%
-
More than a year
7%
Reviews Summary
The reviews for the Shopify App are overwhelmingly positive, with users praising its ease of use, user-friendly interface, and seamless integration with Shopify. Many users appreciate the variety of products and options available for customization. The app is lauded for its high-quality prints and fast shipping, especially for fine art prints. However, there are some negative reviews highlighting issues with customer service, pricing changes without communication, delays in order fulfillment, and concerns about print quality and delivery times. Some users also mentioned difficulties with product creation and occasional bugs in the app.
Highlights
Review RSS Feed
All reviews
March 22, 2026
Hello, Thank you so much for your positive rating! We truly appreciate your support and are glad to know you’re happy with your experience. Your feedback motivates us to keep providing great service and high-quality products. Kind Regards, Kamil Gelato Support Team
March 20, 2026
Hello, Thank you so much for your positive rating! We truly appreciate your support and are delighted to know that you had a great experience with Gelato. Kind Regards, Michal Gelato Support Team
March 18, 2026
Hello, Thank you so much for your positive rating! We really appreciate your support and are glad to know you had a good experience with Gelato. Your feedback encourages us to keep delivering high-quality and sustainable print solutions for our merchants worldwide. Kind Regards, Kamil Gelato Support Team
March 16, 2026
Estoy super decepcionada con Gelato, al principio la impresión y el material era bueno, pero no sé que ha pasado que es horrible, la impresión viene con puntos y filetes, a veces la impresión es con DTG otras veces es un transfer, el envío cada vez es más lento, al principio tardaban muy poco en el envío ahora mismo es súper tedioso de 10 a 13 días. Los que tenemos tienda online bajo pedido no podemos esperar una buena calidad, es una loteria. Y por supuesto si los clientes se quejan adiós clientes, eres un pésimo profesional.
Hola, Gracias por tus comentarios. Lamento mucho que no estés satisfecho con tu reciente experiencia en Gelato. Nos hemos puesto en contacto contigo internamente por correo electrónico para hablar sobre los problemas que has tenido. Agradeceríamos tu respuesta para poder mejorar la situación. Saludos cordiales, Andrzej Gelato Support Team
March 15, 2026
Hello Alexander, Thank you so much for your positive rating! We’re glad that you had a great experience with Gelato and appreciate your support. Your feedback motivates us to keep delivering seamless printing and fulfillment services for your business. Kind Regards, Kamil Gelato Support Team
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