Rating

4.8

feedback

649

Reviews

chart

#804

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    9%
  • Less than a day
    12%
  • Less than a month
    27%
  • Less than a year
    40%
  • More than a year
    7%

Reviews Summary

The reviews for the Gelato Shopify App are overwhelmingly positive, with users praising the ease of use, seamless integration with Shopify, quality of prints, and product range. Many users appreciate the variety of options available for customization and the user-friendly interface. However, there are a few negative reviews mentioning issues such as complicated processes, slow customer service response times, and problems with stock management. Overall, Gelato seems to be a popular choice for ecommerce merchants looking for print-on-demand services.

Highlights

Ease of use, seamless integration with Shopify, quality prints, product range, customization options, user-friendly interface
Complicated processes, slow customer service response times, stock management issues

Rating Breakdown

  • 5
    88% (569 ratings)
  • 4
    4% (26 ratings)
  • 3
    1% (7 ratings)
  • 2
    1% (8 ratings)
  • 1
    4% (24 ratings)

Reviews with Text

  • 65% (409)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 14, 2025

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 13, 2025

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2025

Super app et très réactif en cas de problème de livraison

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Bonjour, Un grand merci pour cet avis 5 étoiles ! Nous sommes ravis d'apprendre que vous trouvez notre application "Super" et que vous appréciez la réactivité de notre équipe en cas de problème de livraison. Votre succès est notre priorité, et nous mettons tout en œuvre pour que la production et la logistique se déroulent aussi bien que possible, même lorsque des imprévus surviennent. Merci de faire confiance à Gelato ! Cordialement, Michal Gelato Support Team

5 / 5 Share

Dec. 12, 2025

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you for the positive review, we really appreciate it. If you have any questions or concerns, feel free to reach out anytime. Best regards, Michal Gelato Support Team

5 / 5 Share

Dec. 9, 2025

Setup has been very easy and user friendly.

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Hi there, Thank you so much for your 5-star review. We’re really happy to hear that the setup has been easy and user friendly for you. If you ever need help or have any questions as you continue building your store, we’re here for you. Thanks again for choosing Gelato. Kind regards, Michal Gelato Support Team

All reviews

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