All reviews

Rating Breakdown

  • 5
    89% (971 ratings)
  • 4
    5% (55 ratings)
  • 3
    1% (14 ratings)
  • 2
    1% (14 ratings)
  • 1
    3% (35 ratings)
Review RSS Feed Review RSS Feed

4 / 5 Share

Nov. 20, 2024

awesome

Using app

--

Total reviews

1

Average rating

4.0

Developer Reply

Hello, Thank you for your review. If there's anything else we can assist you with, please reach out to us via [email protected] Best regards, Michal Gelato Support Team

4 / 5 Share

Nov. 17, 2024

yes

Store

My Store

Using app

--

Developer Reply

Hello, Thank you for your review! We truly value your feedback. If there's anything else we can assist you with, and if there is anything we can do to make your experience worth 5-stars, please reach out to us via [email protected] Best regards, Michal Gelato Support Team

4 / 5 Share

Nov. 16, 2024

So Far So Good :)

Using app

3 days

Total reviews

1

Average rating

4.0

Developer Reply

Hi there, Thank you for your review! We truly value your feedback. If there's anything else we can assist you with, and if there is anything we can do to make your experience worth 5-stars, please reach out to us via [email protected] Best regards, Michal Gelato Support Team

4 / 5 Share

Oct. 30, 2024

Using app

About 8 hours

Total reviews

1

Average rating

4.0

Developer Reply

Hi there, Thank you for your feedback and the 4-star rating! We appreciate your insights and are committed to making your experience even better. If there’s anything specific you’d like to share or if you have suggestions, please reach out to us at [email protected]. We’re here to help and want to work with you to achieve a 5-star experience! Best regards, Bart Gelato Support Team

4 / 5 Share

Oct. 16, 2024

Using app

About 2 months

Total reviews

1

Average rating

4.0

Developer Reply

Hello, Thank you for your 4-star review! We're happy to hear that you're enjoying your experience with Gelato. If there’s anything we can do to improve and make your experience 5-star, please don’t hesitate to let us know. Best regards, Andrzej Gelato Support Team

4 / 5 Share

Oct. 11, 2024

It was very easy to setup in my shop. With products that are relatively simple and yet sophisticated.

Using app

3 days

Total reviews

1

Average rating

4.0

Developer Reply

Hi, Thanks for sharing that! It's great to hear the setup process went smoothly for your shop, and that the products feel both simple and sophisticated. If you have any further issues or suggestions, please don't hesitate to contact us directly at [email protected]. Best regards, Michal Gelato Support Team

4 / 5 Share

Oct. 9, 2024

Using app

6 days

Total reviews

1

Average rating

4.0

Developer Reply

Hi there, Thank you for your 4-star rating! We’ve reached out directly to learn more about your experience and how we can further improve. Best regards, Bart Gelato Support Team

4 / 5 Share

Oct. 3, 2024

Easy setup for POD for my artwork.

Using app

7 days

Total reviews

1

Average rating

4.0

Developer Reply

Hello, Thank you for your feedback! We’re glad to hear that you found the setup process easy for your print-on-demand artwork. If you need any assistance or have questions as you continue, feel free to reach out. If you have any further issues or suggestions, please don't hesitate to contact us directly at [email protected]. Best regards, Michal Gelato Support Team

4 / 5 Share

Sept. 23, 2024

The app needs to be as good as the website

Using app

6 days

Total reviews

2

Average rating

4.0

Developer Reply

Hi there, Thank you for taking the time to share your feedback! We’ve reached out to learn more about your experience and how we can make things better. If there’s anything else we can assist with, feel free to reach out to us via [email protected] Best regards, Bart Gelato Support Team

4 / 5 Share

Sept. 22, 2024

DONT KNOW YET

Using app

25 days

Total reviews

1

Average rating

4.0

Developer Reply

Hi there, Thank you for your review! We understand that you're still exploring the platform. We truly value your feedback and have reached out to learn more about how we can improve your experience. If there's anything else we can assist you with, please reach out to us via [email protected] Best regards, Bart Gelato Support Team

4 / 5 Share

Sept. 9, 2024

Very helpful!

Using app

About 1 month

Total reviews

1

Average rating

4.0

Developer Reply

Hello, Thank you for the review! If there is anything we can do to make your experience even better and worthy of 5 stars, please feel free to write to us at [email protected]. Our Customer Support team is also available 24/7 via live chat or email, if you have any questions. Thank you for choosing Gelato! Kind regards, Michal Gelato Support Team

4 / 5 Share

Aug. 29, 2024

I wish the compan offered more options ESPECIALLY PANTS

Store

My Store

Using app

29 days

Developer Reply

Hello, Thank you for your feedback! We're glad you're enjoying our services and we appreciate your suggestion for more options, especially pants. Expanding our product range is something we're always considering, and your input helps guide our decisions. If you have any other suggestions or needs, we're here to listen. If you have any further issues or suggestions, please don't hesitate to contact us directly at [email protected]. Best regards, Michal Gelato Support Team

4 / 5 Share

Aug. 6, 2024

Super app! I like.

Using app

About 1 month

Total reviews

1

Average rating

4.0

Developer Reply

Hi, Thanks for your great review! Should you need any help or have any questions reach out to us via [email protected]. Kind regards, Bart Gelato Support Team

4 / 5 Share

July 21, 2024

Very simple platform to use and you to use And to learn I enjoy it very much We got a great deal on their pricing and customer support is very helpful and I really enjoy the app Keep doing the great work

Store

My Store

Using app

About 2 months

Developer Reply

Hello, Thanks so much for your kind words! We’re thrilled to hear you’re enjoying the platform and finding it easy to use. It’s fantastic that you’re happy with our pricing and support. If you ever need anything or have suggestions, just let us know! Best regards, Bart Gelato Support Team

4 / 5 Share

May 12, 2024

Gelato good company..just I try to open my small business..please help me growth my business.. and help Me for running my good business..thank you..my last chance for the this my online business...

Using app

34 minutes

Total reviews

1

Average rating

4.0

Developer Reply

Hi there, Thanks for taking the time to leave this review. We have some tips and tricks to help grow your business in our Help Centre you may wish to check out: https://support.gelato.com/en/collections/8521533-tips-tricks If there's anything else we can support with, please don't hesitate to reach out. Best regards, Kyle

4 / 5 Share

May 8, 2024

Die Herstellungspreise sind ein wenig hoch und das Mockup anbinden kann schnell sehr anstrengend und Zeitaufwendig werden

Store

Interia

Using app

6 months

Total reviews

1

Average rating

4.0

Developer Reply

Hallo, Vielen Dank, dass Sie Ihre Erfahrungen mit Gelato geteilt haben – wir freuen uns über Ihr Feedback. Wir sind stets bestrebt, uns zu verbessern und ein 5-Sterne-Erlebnis zu bieten. Zögern Sie also nicht, uns unter [email protected] zu schreiben und uns Vorschläge zu machen, insbesondere in Bezug auf das von Ihnen erwähnte Mockup-Erlebnis. Unser Kundensupport-Team steht Ihnen bei Fragen auch rund um die Uhr per Live-Chat oder E-Mail zur Verfügung. Vielen Dank, dass Sie sich für Gelato entschieden haben! Beste grüße, Kyle

4 / 5 Share

April 27, 2024

Using app

--

Total reviews

2

Average rating

4.5

Developer Reply

Hello, We truly appreciate you taking the time to rate our service! Should you ever require assistance, our team is here to support you. If there is anything we can do to make your experience 5-star, please don't hesitate to contact us directly at [email protected]. Best regards, Michal Gelato Support Team

4 / 5 Share

April 24, 2024

Very simple use , but have a trouble with some API for Amazon Sell.

Using app

3 months

Total reviews

1

Average rating

4.0

Developer Reply

Hi, Thank you for your feedback! We're glad to hear that you find Gelato easy to use. We apologize for the trouble you encountered with the API for Amazon Sell. We're constantly working to improve our platform, and we appreciate your input. If you have any further issues or suggestions, please don't hesitate to contact us directly at [email protected]. Best regards, Michal Gelato Support Team

4 / 5 Share

April 13, 2024

Só devia ter a língua em português

Store

JOKE

Using app

About 2 months

Total reviews

1

Average rating

4.0

Developer Reply

Olá, Obrigado pelo seu feedback! Agradecemos sua sugestão de incluir opções de idioma português. Estamos sempre trabalhando para melhorar nossa plataforma e sua contribuição é inestimável. Se você tiver mais ideias ou comentários, sinta-se à vontade para compartilhar. Estamos aqui para tornar a sua experiência com o Gelato a mais perfeita possível. Atenciosamente, Bart Gelato Support Team

4 / 5 Share

March 31, 2024

I enjoy the products from Gelato. I use the multi product tool to add to store, on my mobile browser because the multi product tool doesn't seem to exist on the app. On more than one occasion I have gotten to the end only to have the site freeze and I lose 30 minutes of work.

Using app

4 days

Total reviews

1

Average rating

4.0

Developer Reply

Hi, Thank you for sharing your experience. We're glad to hear that you enjoy our products. We apologize for any inconvenience you've encountered while using the multi-product tool on your mobile browser. We understand the frustration of losing work due to site freezes. If there is anything we can do to make your experience even better and worthy of 5 stars, please feel free to write to us at [email protected]. Our Customer Support team is also available 24/7 via live chat or email, if you have any questions. Thank you for choosing Gelato! Best regards, Michal Gelato Support Team