All reviews

Rating Breakdown

  • 5
    83% (637 ratings)
  • 4
    4% (29 ratings)
  • 3
    1% (8 ratings)
  • 2
    1% (9 ratings)
  • 1
    4% (29 ratings)

Reviews with Text

  • 63% (452)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 20, 2024

Using app

16 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thank you for the 5-star rating! We’re glad to know Gelato is meeting your needs. If you ever have questions or need support, don’t hesitate to reach out. Kind regards, Bart Gelato Support Team

5 / 5 Share

Nov. 18, 2024

easy to use

Store

My Store

Using app

About 1 hour

Developer Reply

Hi there, Thank you for sharing your experience! We’re happy to hear that the platform works well for you. If you ever have any questions or need assistance, we’re always here to help. Kind regards, Bart Gelato Support Team

5 / 5 Share

Nov. 15, 2024

Using app

12 days

Total reviews

4

Average rating

5.0

Developer Reply

Hello, Thanks for the great feedback! We’re glad to see you’re enjoying your experience with Gelato. Don’t hesitate to get in touch if you need any assistance. Best regards, Michal Gelato Support Team

5 / 5 Share

Nov. 15, 2024

Excellent Customer Service and support for specialised queries. They are growing at a mass scale so bugs are to expected but from my experience issues are about 5% of all orders. Divine is simply the best

Using app

About 2 months

Total reviews

6

Average rating

5.0

Developer Reply

Hello, Thank you so much for your 5-star review and thoughtful feedback. We’re delighted to hear that our customer service and support for specialized queries have met your expectations. As we continue to grow, we truly appreciate your understanding that occasional issues can arise—your feedback helps us improve every day. We’re especially pleased to know you’ve had such a positive experience with Divine. She’s an invaluable part of our team, and your recognition means a great deal to her and to all of us. Thank you for your trust and for being part of our journey. Best regards, Michal Gelato Support Team

5 / 5 Share

Nov. 14, 2024

Very nice guys

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thank you for the kind words! We're glad to hear you’re having a great experience. If you ever need anything, we’re here to help. Best regards, Bart Gelato Support Team

5 / 5 Share

Nov. 14, 2024

Super fácil de crear el producto, ahora falta vender y ver qué tal el servicio.

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Hola! ¡Gracias por compartir tu experiencia positiva con la creación de productos! Estamos aquí para ayudarte a medida que avanzas con tus ventas y esperamos que nuestro servicio cumpla con tus expectativas. ¡No dudes en comunicarte con nosotros si alguna vez necesitas ayuda! Saludos cordiales, Bart Gelato Support Team

5 / 5 Share

Nov. 13, 2024

It's simple and easy to understand the instructions especially for a beginner.

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thank you for your kind feedback! It’s wonderful to hear that the instructions are clear and beginner-friendly. If you ever have any questions or need help, we’re always here to support you. Best regards, Bart Gelato Support Team

5 / 5 Share

Nov. 12, 2024

Using app

12 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello, We’re grateful for your positive rating! If there’s ever anything we can do to help or improve your experience further, please feel free to reach out. Kind regards, Bart Gelato Support Team

5 / 5 Share

Nov. 11, 2024

I am starting to get the hang of this. I am pleased Gelato!

Store

My Store

Using app

About 1 month

Developer Reply

Hi, Thank you for the 5-star rating! We appreciate your support and look forward to continuing to meet your needs. Kind regards, Michal Gelato Support Team

5 / 5 Share

Nov. 7, 2024

The easier way to create an on line store

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thank you for your feedback! We're happy to see that Gelato has made setting up your online store easier. If there's anything we can do to further support you, just let us know. Best regards, Andrzej Gelato Support Team

5 / 5 Share

Nov. 6, 2024

100% makes my life easier.

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thank you for the positive feedback! We're pleased to hear the platform is working well for you. If there's ever anything we can assist with, just let us know. Best regards, Bart Gelato Support Team

5 / 5 Share

Nov. 3, 2024

I could finally make a shirt that doesn't make me have to cut my image down

Using app

10 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thank you for the 5-star review! We're glad to hear you’re enjoying the design options on Gelato. If there’s ever anything else we can assist with, just let us know! Best regards, Bart Gelato Support Team

5 / 5 Share

Nov. 3, 2024

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thank you for the 5-star rating! We’re here whenever you need support or have any questions along the way. Best regards, Bart Gelato Support Team

5 / 5 Share

Nov. 1, 2024

Using app

10 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi, Thank you for the 5-star review! We're happy to hear that Gelato is meeting your expectations. If you ever have questions or need assistance, we’re here to help. Best regards, Michal Gelato Support Team

5 / 5 Share

Nov. 1, 2024

The quality of the products (I used phone cases and posters so far) are excellent. Each time I have a question the customer service responds very fast, professional and really helpful. That gives me a good feeling for the future. The app is easy to use and self-explanatory, highly recommended!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you for your fantastic 5-star review! We're thrilled to hear that you're happy with the quality of our phone cases and posters, and that you've had positive experiences with our customer service team. Your satisfaction is our top priority, and we're committed to providing excellent products and service. We're also glad to hear that you find our app easy to use. We strive to make the ordering process as smooth and convenient as possible. Thank you again for your kind words and for choosing Gelato. Kind regards, Michal Gelato Support Team

5 / 5 Share

Oct. 31, 2024

easy to use

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hi, Thank you for your 5-star review! We're glad to hear that you found our platform easy to use. Your satisfaction is important to us, and we'll continue to strive for a seamless user experience. Thank you again for choosing Gelato. Kind regards, Michal Gelato Support Team

5 / 5 Share

Oct. 28, 2024

Easy to understand, quickly add personalization, and created my 1st products. Thank you!!

Using app

9 days

Total reviews

5

Average rating

4.2

Developer Reply

Hello, Thank you for the 5-star review! We're glad to hear that creating and personalizing your products has been easy. If you ever have questions or need assistance, we’re here to help! Best regards, Bart Gelato Support Team

5 / 5 Share

Oct. 28, 2024

Alles super!

Store

Cleruba

Using app

2 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hallo, Danke für die fantastische Bewertung! Wir freuen uns zu hören, dass alles gut läuft. Sie können uns jederzeit kontaktieren, wir helfen Ihnen gerne weiter. Mit freundlichen Grüßen, Bart Gelato Support Team

5 / 5 Share

Oct. 26, 2024

PROS Easy-to-use interface Good design tools Several print location options Good integration with storefronts Wide range of connections to other sources, such as Google and Pinterest CONS Variants are limited to 100 Lack of 'Higher ended' products Lack of written Shipping Policy

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thank you for the thoughtful 5-star review! We're glad you're enjoying the interface, design tools, and integration options. Regarding the points raised, please note that the 100-variant limit is set by Shopify. For shipping, estimated delivery times and tracking information are available in our catalog, with additional details on returns and our quality guarantee in our Help Center. For any specific product requests, please reach out—we'd love to hear your ideas! Thank you again for the feedback and your support. Best regards, Bart Gelato Support Team

5 / 5 Share

Oct. 25, 2024

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thank you for the 5 stars! We're grateful for your feedback and here to help with any questions along the way. Best regards, Bart Gelato Support Team