Gelato: Print on Demand
Print on demand
Rating
4.8
feedback
1,095
chart
#445
All reviews
Rating Breakdown
April 30, 2024
Gelato is very user friendly the intergration to Shoplfy was easy I love its so all in one. I'm not tech savvy and know nothing about e commerce or Pod .but Gelato and Shopify has made it easy and enjoyable to learn
Hello, Thank you for sharing your positive experience with Gelato! We're glad to hear that our integration with Shopify has been smooth and user-friendly for you. It's great to know that our platform has helped make the process of learning about e-commerce and print-on-demand enjoyable for you. If you ever need further assistance or have any questions, please don't hesitate to reach out to us. Best regards, Michal Gelato Support Team
April 30, 2024
Impostazione e configurazione dei prodotti eccellente e fluida, costi eccezionali
Ciao, Grazie per la tua recensione positiva su Gelato! Siamo lieti di sapere che hai trovato l'impostazione e la configurazione dei prodotti eccellenti e fluide. Siamo qui per garantire che il nostro servizio continui a soddisfare le tue aspettative. Se hai bisogno di ulteriore assistenza o hai domande, non esitare a contattarci. Cordiali saluti, Michal Gelato Support Team
April 29, 2024
Great support, great quality, great products.
Hello, We're glad to hear that you're satisfied with our support, quality, and products. If there's anything else we can assist you with or if you have any questions, feel free to reach out. We're here to help! Best regards, Bart Gelato Support Team
April 28, 2024
Perfect.
Hello, Thank you for your feedback! We're thrilled that you had a great experience with our support, quality, and products. If you ever need assistance or have any questions, feel free to reach out. We're here to help ensure your experience remains exceptional. Best regards, Bart Gelato Support Team
April 28, 2024
Hello Thank you so much for taking the time to leave the 5-star review! Our Team is available 24/7 if you ever need assistance. Best regards, Bart Gelato Support Team
April 27, 2024
The product arrives quickly and is of excellent quality
Hi, Thank you for taking the time to share your feedback! We're happy to hear that you're pleased with the speed of delivery and the quality of our products. Ensuring timely delivery and maintaining high-quality standards are core principles of our service, and we're glad to see that reflected in your experience. Should you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help! Best regards, Michal Gelato Support Team
April 27, 2024
Love Gelato for it's products and easy to use.
Store
My Store
Using app
About 2 months
Hi, Thank you for your wonderful feedback! We're thrilled to hear that you love Gelato for its products and user-friendly interface. Providing high-quality products and a seamless user experience are top priorities for us, and we're delighted that we've met your expectations. If you ever have any questions or need assistance, please don't hesitate to reach out. We're here to support you every step of the way. Warm regards, Michal Gelato Support Team
April 27, 2024
I'm just learning the ropes, so I appreciate the ease of navigating through the site.
Store
My Store
Using app
13 days
Hi, Thank you for your positive feedback! We're delighted to hear that you find our platform easy to navigate, especially as you're just starting out. We strive to provide a user-friendly experience for all our customers, regardless of their level of expertise. If you ever have any questions or need assistance along the way, please don't hesitate to reach out to us. We're here to support you on your journey! Warm regards, Michal Gelato Support Team
April 26, 2024
The fact that the products are of good quality. The sizes generous and true. The service super fast and amazing. My customers get to edit and approve of their custom choices prior to confirming and placing the order. No problem with getting a refund for a faulty product, provided there is adequate documentation and verification. Reducing cost for shipping for our customers, potentially customs costs and reducing the carbon footprint are further bonus's I absolutely love. I have to say, so far......I am impressed!
Hi, Thank you for sharing your positive experience with Gelato! We're thrilled to hear that you appreciate the quality of our products, our efficient service, and our customer-friendly features like customization options and hassle-free refunds. We're also glad that our efforts to reduce shipping costs and environmental impact have resonated with you. If you ever need any assistance or have feedback to share, please feel free to reach out to us. We're here to support you every step of the way! Best regards, Michal Gelato Support Team
April 26, 2024
Good quality and good shipping.
Hi, Thank you for taking the time to leave us a positive review. We're glad to hear that you're satisfied with the quality of our products and our shipping services. Ensuring high-quality products and timely delivery is our top priority, and we're pleased to know that we've met your expectations. If you have any further feedback or questions, please feel free to reach out to us. We appreciate your support! Best regards, Michal Gelato Support Team
April 28, 2024
Tem sido muito boa, site dinâmico e intuitivo
Hi, We really appreciate you taking the time to share your 5-star experience! Should you ever require assistance, our team is here to support you. Best regards, Michal Gelato Support Team
April 25, 2024
Hello, We truly appreciate you taking the time to share your 5-star experience! Should you ever require assistance, our team is here to support you. Best regards, Michal Gelato Support Team
May 2, 2024
I've tried a few POD services. Gelato is really fast. The software is nice to use and they have 24/hr support. I did encounter an issue with shipping cost, took some time, but was eventually fixed and I got a good thank you for reporting the bug. Some products (tshirts/hoodies) do have multiple brands, so would be a nice feature request to split those up in seperate products. If I a certain brand, then I want it for a reason, now it sometimes says : Sport Tek ST350, Gildan 42000, Stedman ST8000, Just Cool JC001 . Which one will be sent depends on stock and how fast. But sometimes print qualities on 1 brand is better than the other. Thank you Michal and Kyle for helping out!
Hi, Thank you for sharing your experience with us, and we apologize for the inconvenience you've encountered. We understand your frustration with the discrepancies in shipping costs and the delay in resolving this matter. Regarding the personalization tool and the issue with multiple color swatches, we appreciate your feedback and are actively working to streamline this process for a better user experience. Additionally, we'd like to clarify that our local production model involves collaborating with various local businesses, leading to product branding variations based on factors such as country and location. We regret any confusion this may have caused. Rest assured, we've taken note of your concerns and will strive to address them promptly. I've also reached you directly via e-mail to assist you further. Should you have any further questions or require assistance, please don't hesitate to reach out to us directly. Best regards, Michal Gelato Support Team
April 25, 2024
If you have designs created and ready to print this app is easy to use with lots and lots of access to more details and inspiration. Has a nice creative space for you to create your own personal touch and quality.
Hi, Thank you for your positive review! We're glad to hear that you find Gelato easy to use, especially if you already have designs ready for printing. We strive to provide access to plenty of details and inspiration to enhance your experience. Our creative space aims to help you add a personal touch to your products while maintaining quality. If you have any further questions or need assistance, please don't hesitate to reach out. We appreciate your support. Best regards, Michal Gelato Support Team
April 25, 2024
So far great experience! I love how easy it is to create a product and works so well with Spotify.
Hi, Thank you for sharing your positive experience! We're delighted that you find Gelato easy to use and that it integrates seamlessly with Shopify. Our aim is to make the product creation process as smooth as possible for our users. Should you have any inquiries or require further assistance in the future, please feel free to reach out. Your support is truly appreciated. Warm regards, Michal Gelato Support Team
April 24, 2024
Hi, We truly appreciate you taking the time to share your 5-star experience! Should you ever require assistance, our team is here to support you. Best regards, Michal Gelato Support Team
April 23, 2024
So far so good
Hello, Thanks for sharing your thoughts! We're glad to hear you're having a positive experience with Gelato. If you have any specific feedback or suggestions for improvement, feel free to let us know. Best regards, Bart Gelato Support Team
April 23, 2024
Hello, We truly appreciate you taking the time to share your 5-star experience! Should you ever require assistance, our team is here to support you. Best regards, Bart Gelato Support Team
April 23, 2024
Great experience overall. The products are of a great quality, logistics is efficient and customer support is reactive.
Hello, Thank you for sharing your positive experience with Gelato! We're thrilled to hear that you're satisfied with the quality of our products, efficient logistics and customer support. If you ever have questions, need assistance, or want to share more feedback, feel free to reach out. Best regards, Bart Gelato Support Team
April 22, 2024
really easy
Hello Tina, Thank you for sharing your feedback! We're glad to hear you find Gelato easy to use. Should you have any questions or need assistance in the future, please don't hesitate to reach out. We're here to help, Bart Gelato Support Team