Gelato: Print on Demand
Sell custom creations without thinking about stock or shipping
Rating
4.8
feedback
806
chart
#860
All reviews
Review RSS Feed
Nov. 4, 2022
So far so good! I've only used it for calendars but they were all shipped out fast and customers are pleased! Hurrah! Thanks so much guys.
Hello Emily, Thank you for your review. We're happy to hear that your first orders went well, calendars are a great choice in the end of the year, and we're looking forward to see you selling even more of them, as the New Year is coming soon! By the way, have you looked into Gelato+ subscription? This one allows you to save 30% of shipping costs, so you can offer even more competitive prices to your customers: https://www.gelato.com/en-US/plus If you need anything, let us know - we're available for you 24/7. Thanks, Bartosz
Feb. 18, 2024
Easy to use, plenty of online support.
Hello, thank you for the review. We're glad to hear you find Gelato easy to use! This article should help you with the sizes: https://apisupport.gelato.com/hc/en-us/articles/360017726419-Can-I-add-a-new-variant-to-an-existing-product-in-Shopify-. In case you'd need any further assistance, out Agents are available via live chat 24/7, and will walk you though the process step by step. Thanks, Bartosz
Oct. 25, 2022
LOVE IT! Amazing printing company with great customer support. I have been able to grow and scale my business with their help.
Hello, thank you for the review. We're glad to hear you enjoy Gelato so far, and we're looking forward to see your business growing! In case you'd need help, we're available 24/7. Thanks, Bartosz
Oct. 13, 2022
Alles heel duidelijk uitgelegd, verloopt vlot. Ook heel tevreden van de customer service via chat, wordt steeds vlot en snel opgelost.
Hallo, bedankt voor de beoordeling. We zijn blij om te horen dat alles soepel verloopt! Ons support team staat altijd voor je klaar - 24/7. Bedankt, Bartosz
Dec. 13, 2024
Sehr einfache Integration, intuitive Bedienung. Klare, verständliche Benachrichtigungen während Bestellprozessen.
Hallo, danke für Ihre Bewertung. Es freut uns zu hören, dass Gelato für Sie wie erwartet funktioniert, und wir freuen uns darauf, auch in Zukunft mit Ihnen zusammenzuarbeiten. Falls Sie etwas von uns brauchen, sind wir 24/7 erreichbar. Mit freundlichen Grüßen, Bartosz
July 9, 2022
The best print on demand app I've used to date. Easy to use, great product choices and terrific 24/7 customer support. Exactly what we needed!
Hi Gage, thanks so much for the review. We're very glad to hear your thoughts on the ease of use, the products and our customer support team - we'll be sure to pass on your feedback! Kind regards, Kyle.
May 18, 2022
Working with Gelato as our fulfillment partner has been an absolute pleasure. Their fully hands-off fulfilment has allowed our business to grow smoothly. I'm able to use my time for product development, marketing and planning, rather than fussing over fulfillment every day. Their localised production means we were able to seamlessly expand from Europe to the US without any heavy lifting on our end. The customer service is top notch (I haven't had to wait more than a minute to reach an agent). If you're looking for a print-on-demand partner, I have no hesitations in recommending Gelato. Bill Malin & Mizen malinandmizen.com
Hi Bill Malin & Mizen, thanks for your review! It's great to see you're expanding your market across Europe and the US! We're here 24/7 to assist and support you as you grow and scale with us. Kind regards, Adeline
May 1, 2022
I use this app to help create most of my products. It is easy to use and the support has been amazing so far.
Hi, it's amazing to hear you are enjoying our integration! We're happy to support you anytime you may need us. Thanks for your review! Kind regards, Adeline
April 1, 2022
In my opinion the best POD! The shipping time (in germany) is amazing! I just had some problems with some orders, but the support chat just fixed them really fast. Keep going guys, you're doing a great job :)
Hi! Thanks for your review, we're motivated to keep supporting you by providing quality service and fast delivery. You can certainly count on us for support 24/7. Kind regards, Adeline
March 31, 2022
New to Print On Demand...and have been very happy with products ordered and delivery has been quick. Enbaled me to add to product range easy.
Hi and thanks for your review. We're happy to be partnering with you as you start offering print on demand products! Feel free to reach us whenever you need support. We're here 24/7. Kind regards, Adeline
March 30, 2022
Gelato works seamlessly with Shopify and I mean seamlessly! Great range of products, that hopefully will be added to in the future.
Hi, thanks for your review! It's great to hear you love our integration! You'll be happy to know that new product launches are on our roadmap this year! Feel free to get in touch with us anytime you need our support. Kind regards, Adeline
March 26, 2022
Great App, 100% quality products and services. His delivery options are more important for our customer experience. Good Job guys.
Hi, thanks for your review! It's great you are enjoying our products and integration. Please feel free to reach our support team whenever you need us. We're here 24/7 to help! Kind regards, Adeline
March 21, 2022
Gelato has been great! Customer support is excellent and the quality of the products is very good! They have 24/7 live chat and they always want to help. On top of this they have a customer success manager for you. Thank you Laura and team! Vicente and Mariana
Hi, thanks for your review. It's great you're happy with our products and service! We do want to support and see your business grow with us. We'll continue to be here for you 24/7, you can count on us! Kind regards, Adeline
March 12, 2022
Excellent app. I've been using this app for almost 2 years and have had one issue with setting up the bill payment of which was resolved immediately. For now I only use the wall art as they offer the upscale print options I was looking for, like acrylic glass, brush aluminum print, and more. The prints always turn out beautifully and delivery timing is every better.
Hi, thanks for your review and for using our app! We're honored that we're your service of choice for your wall art products. Do let us know anytime you need help, we're always here for you 24/7. Kind regards, Adeline
Feb. 25, 2022
Gelato is a great print on demand app, their team is very helpful and products quality are excellent. I highly recommend it
Hi, thanks for your review. Great to hear you're happy with our integration and products. Our team is here 24/7 to help if needed. Kind regards, Adeline
Feb. 24, 2022
Very happy with Gelato. Integration with our Shopify store works great and is very easy to manage. Really helpful support staff too - always there and easy to work with. Product range is great and production and delivery has already proven better than some other POD providers. Thanks Gelato.
Hi, thanks for your review. It's energizing to hear you're happy with our integration and service! Please let us know if we can help you with anything, our team is here for you 24/7! Kind regards, Adeline
Feb. 15, 2022
I’m new to the Gelato app, and their service. However they have a seamless integration system, their product quality is bang on with the quality I sell in our Brick and Mortar stores and their customer service is amazing!
Hi, thanks for your review! Glad to hear that you're pleased with our integration and quality. Our support team is always here to help 24/7! Kind regards, Adeline
Feb. 9, 2022
I've tried a few POD and Gelato has been my preferred for a number of reasons. The app integrates well with my sales channels so that orders are automatically fulfilled. The customer service from Gelato is pretty incredible, I get responses to all inquiries very quickly and have a resolution in time to responds to my customers so that they aren't waiting either. Highly recommend Gelato for your POD integration with Shopify!
Hi, thanks for your review! We're thrilled to hear that we're your go-to POD platform and that our support team is delighting you with their service. We look forward to continuing to support your business across your sales channels as you scale. You can count on us to be there for you. Kind regards, Adeline
Jan. 18, 2022
Love the services and that I can print my posters locally in so many countries around the world, which makes my work so much easier! :)
Thanks for your review. We're happy to empower anyone to become entrepreneurs and print locally on a global scale! Our team is here 24/7 if you ever need us. Kind regards, Adeline
Nov. 17, 2021
I've been using this app to sell art prints and have been really enjoying it. The decentralized production model is something that I really love both from a cost/time savings standpoint but also it is so much better for the environment. The paper prints have always been fantastic, but I have had quite a few hiccups with metal prints along the way (my first order was a metal print and they sent me someone else's piece, the replacement had holes cut in it for acrylic prints. And a third order more recently had no mounts included). Each one was fully refunded and replaced very quickly, and my customers have so far had no problems like this whatsoever after a year of selling on here. TLDR: The idea behind this app is fantastic, the products are great, there may be a few hiccups but so far it has definitely been worthwhile.
Hi Caleb, thank you for reviewing and for choosing Gelato to support your business! We’re happy to hear that our team was able to resolve any reported issues quickly for you. We are always working to improve and will continue supporting you 24/7 as you grow your business. Kind regards, Adeline