All reviews

Rating Breakdown

  • 5
    94% (4,638 ratings)
  • 4
    3% (137 ratings)
  • 3
    1% (28 ratings)
  • 2
    0% (22 ratings)
  • 1
    2% (89 ratings)
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4 / 5 Share

Dec. 10, 2024

I had the pleasure of working with Tina while resolving several challenges I faced with GemPages, and I cannot express how incredibly helpful and professional she was throughout the process. From the very first interaction, it was clear that Tina possesses an in-depth understanding of GemPages and a remarkable ability to troubleshoot effectively. One of the aspects I appreciated most was Tina’s patience and attentiveness. She took the time to thoroughly understand each of the problems I encountered, no matter how small or complex. Her explanations were clear and easy to follow, even for someone like me, who isn’t particularly tech-savvy. She guided me step-by-step, ensuring I felt confident in implementing the solutions she provided. What truly stood out was Tina’s proactive approach. Not only did she address the issues I brought to her attention, but she also identified other areas where improvements could be made. Her recommendations were insightful and led to noticeable enhancements in my website’s design and functionality. It felt like she genuinely cared about helping me succeed. Tina’s communication skills deserve special mention as well. She was prompt, professional, and personable in all her responses. I never felt rushed or overlooked, and her ability to explain technical concepts in simple terms made the process so much smoother. Thanks to Tina, all my problems with GemPages were resolved quickly and effectively, and I gained a deeper understanding of the platform. She turned what could have been a stressful experience into a productive and enjoyable one. I wholeheartedly recommend Tina to anyone who needs assistance with GemPages. Her expertise, professionalism, and dedication to customer satisfaction are truly unmatched. Thank you, Tina, for your outstanding support—I couldn’t have asked for a better experience!

Using app

6 days

Total reviews

13

Average rating

4.9

4 / 5 Share

Dec. 6, 2024

I really enjoy there customer support. They are quick and efficient and take the time to understand your problem. I recommend them.

Using app

6 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Dec. 5, 2024

great support , could have more section options specially announcement bar , and more animations . 9/10 :)

Using app

7 days

Total reviews

3

Average rating

4.7

4 / 5 Share

Dec. 3, 2024

excellent

Using app

3 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 30, 2024

i love this platform

Using app

24 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 28, 2024

Quite complex as a tool, but can do great things! Thanks to the good customer service. Managed to fix various issues in short time. Recommend!

Using app

6 months

Total reviews

8

Average rating

4.4

4 / 5 Share

Nov. 26, 2024

Using app

2 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 23, 2024

bonjour , ca fait un petit moment que j'utilise l'application et je l'avais installer pour un petit moment uniquement pour l'essai gratuit , ne sachant pas que vous m'aviez prelever je voudrais savoir s'il y aurait un moyer de me rembourser merci.

Store

Olveno

Using app

14 days

Total reviews

3

Average rating

4.0

4 / 5 Share

Nov. 14, 2024

All-in-all it's a great, easy-to-use app, but there are several bugs that I've encountered that have cost me time and money. For example, the Accordion block seems to bug out the page at times, saving gets jammed sometimes. I've had multiple occasions where I've lost progress due to this. I once updated a product page, published it, and the next day the page in the editor had rolled back to a previous version, but the published page remained the same, so when I wanted to make some changes I had to update everything all over again. Some of the blocks could use more customizability options. Overall, it's a good app for the price.

Store

Magnura

Using app

3 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 1, 2024

I've given it 4 stars beause its a little tricky to use in the begining but when you get to know how to use it, its an amazing tool to give your store a professional look & feel and also saves time & effort by offering amazing templates to choose from for all the sections of your store. Customer support team is amazing, I was facing an issue in my store & they resolved it in minutes. Highly recommend it!

Using app

9 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 1, 2024

Great app for building, small learning curve, a lot of options to build what you want. Needs more advanced sections, without app integrations like bundles for our needs

Store

Stride

Using app

2 days

Total reviews

16

Average rating

4.9

4 / 5 Share

Oct. 31, 2024

super efficent customer care but too expensive for just a builder

Using app

9 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Oct. 24, 2024

Had some trouble with the app on ios, but the support team was brilliant and fixed it asap

Using app

17 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Oct. 23, 2024

Great customer service

Store

qozzy

Using app

--

Total reviews

1

Average rating

4.0

4 / 5 Share

Oct. 17, 2024

功能性限縮 但部分後台工程師能協助處理

Using app

Almost 2 years

Total reviews

1

Average rating

4.0

4 / 5 Share

Oct. 10, 2024

Amazing help to get my issue sorted, app is great, at a great speed to build web pages. 4 stars only because the response time initially is a bit slow. Overall great help & solved issues quickly

Store

OFF-TIK

Using app

8 months

Total reviews

2

Average rating

4.5

4 / 5 Share

Oct. 9, 2024

I am relatively new when it comes to building, editing, and revising websites, so there was a bit of a learning curve to say the least. However, after almost a year in, I know enough to be dangerous--and that's just the tip of the iceberg. Their saving grace is their customer service, however. Super responsive, kind, and willing to get to the bottom of any issue (which with me, there's a lot-ugh). Sometimes it's not always the answer you were hoping for, but GemPage's staff and customer support are usually kind and understanding while not stopping until they find clarity. Good people (thx Kyle), good product, good music.

Using app

Over 3 years

Total reviews

4

Average rating

4.5

4 / 5 Share

Sept. 25, 2024

GemPages es una poderosa herramienta de construcción de páginas para Shopify que permite diseñar tiendas personalizadas sin necesidad de codificación avanzada. Ofrece una amplia variedad de plantillas y funcionalidades arrastrar y soltar, lo que facilita la creación de páginas atractivas y optimizadas para la conversión. Sin embargo, a pesar de su flexibilidad y potencial, algunos usuarios pueden encontrar su curva de aprendizaje un poco empinada, especialmente cuando se trata de ajustar detalles de diseño más complejos. Con el tiempo y la práctica, GemPages puede convertirse en una gran aliada para mejorar la experiencia visual de cualquier tienda en Shopify.

Using app

4 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Sept. 20, 2024

Using app

About 5 years

Total reviews

2

Average rating

4.5

4 / 5 Share

Sept. 12, 2024

Great support team but their new version-7 is very buggy, if they could fix these bugs then it would be really great.

Using app

About 1 year

Total reviews

7

Average rating

4.9