All reviews

Rating Breakdown

  • 5
    95% (2,908 ratings)
  • 4
    3% (82 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (9 ratings)
  • 1
    2% (49 ratings)

Reviews with Text

  • 94% (2,867)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 9, 2023

Gempages is an excellent choice. Thanks to mona who helped me solve some issues on some landings in a very short time

Store

Youthss

Using app

10 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this excellent rating. We really appreciate your business. Please let us know what we can do for you in the future

5 / 5 Share

May 9, 2023

I looked for a long time for something to replace Elementor that I used with Wordpress and Woocommerce. Then I found GemPages, looked similar BUT the online chat help is simply out of this world! I upgraded to Build so now they can help me with even more tasks!

Using app

4 days

Total reviews

5

Average rating

5.0

Developer Reply

Great to hear that you found GemPages as a replacement for Elementor and that you're satisfied with the platform's user interface. We're thrilled to know that you had a positive experience with our online chat support team. Please don't hesitate to reach out if you have any further questions or if there's anything else we can assist you with. Thank you for your valuable feedback, and we look forward to serving you in the future!

5 / 5 Share

May 7, 2023

amazing customer service............................................................................

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to share this positive rating! I will surely pass your kind words to our team.

5 / 5 Share

May 5, 2023

I don't usually write reviews but I'll write one for them, not only they helped me with all 5 shopify stores that I'm responsible to, they were patient and professional too! Anthony, Jane, Pheobe, and the rest of the crew, you guys are amazing.

Using app

15 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for supporting us with a 5-star review. It's wonderful to hear that you are satisfied with what GemPages provides. We will continue to strive to make your experience even better moving forward.

5 / 5 Share

May 4, 2023

Great support from Jonathan of the Gempage support team. Just a little patience, and they will fix in time! I can always rely on their expertise.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to share this positive rating! I will surely pass your kind words to our team.

5 / 5 Share

May 1, 2023

At my job we recently started using GemPages and have built 3 pages so far. It has really elevated the look and functionality of our website. Also, we recently had an issue figure something out. We reached out to customer service over the weekend when we discovered the issue, and they quickly responded and solved it! Very happy with our experience so far.

Using app

About 2 months

Total reviews

5

Average rating

4.4

Developer Reply

We're so happy to hear that you and your team find GemPages helpful to your projects. They're amazing! If there is anything more we can help, please do let us know. We're always happy to give you a hand!

5 / 5 Share

May 1, 2023

Amazing customer service. If you don't know how to do something some one will help or even design it for you. Average wait time to hear back from someone is 15 minutes. Great experience with this app.

Store

ByeHang

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for sharing your experience! Happy to hear that you received 5-star service from our customer support team

5 / 5 Share

April 29, 2023

Deserves 100 stars. Jonathan, Mona, and the rest of the team have been SUCH AN AMAZING HELP. I am a TOTAL noob and over and over again the entire team comes together to help with blazing speed. Every question answered and at no time was I left stranded. I could not be happier with the service provided. If you are on the fence, I encourage you to go with gempages. I went with other companies as well that were 'integrated' - but these guys MAKE IT WORK and it is WORTH IT. I am SO happy. THANK YOU!

Using app

3 months

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. Our support team will definitely be happy to read what you wrote. We make customer experience and satisfaction our top priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to having more great experiences in the future!

5 / 5 Share

April 29, 2023

The app is great but even greater is the support team. They're just amazing! Response is always ready to help and find a solution. Truly top notch support team.

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this excellent rating. We really appreciate your business. Please let us know what we can do for you in the future

5 / 5 Share

April 23, 2023

Very good so far. Fantastic customer service that has been helping me get up to speed on how things work. I arrived clueless - I'm now slightly competent but can see me nailing this very soon.

Using app

4 days

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for this stunning review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime!

5 / 5 Share

April 23, 2023

I absolutely love Gempages. It lets me do things like make Advertorials, import all code needed from other page builders (webflow for example) and the support is FANTASTIC. Thank you to Mona, Amy, Morgen, Liam, and Daniel. You're all amazing, thank you!!

Using app

4 days

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for taking your time to leave us a review! I'll surely pass your kind words onto our support team. Please don't hesitate to contact us via live chat or email [email protected] if there is anything more we can do to assist.

5 / 5 Share

Aug. 10, 2023

Gempages, an excllent landing page with great support and assistance! Within minutes my issue was solved, Tina from Support Team was very streight forward with the easy steps and I was able to have my landing page ready right after. Perfect! Thank's a lot,

Using app

5 months

Total reviews

8

Average rating

4.8

Developer Reply

Thank you so much for leaving us a review! It really means a lot to us to hear that GemPages has been easy to use and a lifesaver. Your honest feedback about the positive experience motivates us to continue improving the app for you. I'll be sure to share these kind words with (Hugh) and the entire team. Please let us know if there's anything else we can help you with.

1 / 5 Share

April 21, 2023

I need to remove all the code for your plugin, it's too bad, he keeps slowing down my page and the worst part is that I can't find your code, it's a disaster for my site!

Using app

13 days

Total reviews

6

Average rating

3.7

Developer Reply

Hi there! Thank you for sharing your valuable feedback with us and we are truly sorry for the recent experience you had with GemPages. Rest assured that our support team is always ready to help you with this request so feel free to drop a message via the chat channel or you can reply to the email that our support team is going to send you shortly. Looking forward to hearing from you soon. Thank you! Thomas | GemPages Customer Success Manager

5 / 5 Share

April 20, 2023

supporto molto preparato ed efficiente. molto contenta del servizio. lo consiglio per chi ha bisogno di personalizzare tutte le pagine del web.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

We are delighted that you've had a 5-star experience. This is the best we could hope for! Thank you for choosing GemPages and we look forward to serving you for many years to come!

5 / 5 Share

April 20, 2023

GemPages is an exceptional tool for individuals who want to create customized, high-quality pages for their Shopify store, from simple landing pages to more elaborate collection page templates. The platform's intuitive and user-friendly editor consistently surprises me with how effortless it is to use. However, the standout feature of GemPages is undoubtedly its incredible support team. Without fail, each team member is incredibly kind and helpful, making for a seamless and stress-free experience.

Using app

Over 3 years

Total reviews

8

Average rating

4.5

Developer Reply

Thank you so much for taking the time to provide feedback. We are so delighted that you rated our service 5 star as we strive to provide the best customer service for all our customers. I'll surely pass your kind words onto our team. Don't hesitate to reach us if we can do anything to assist! Best wishes!

5 / 5 Share

April 20, 2023

I've been using gem pages for years now & its getting even better with more app integrations & upgrades(: It helps me customise all my pages with drag & drop elements & when I need help, the support team is quick to assist. Thank you team!

Using app

Almost 4 years

Total reviews

3

Average rating

5.0

Developer Reply

We're so happy to hear that you and your team find GemPages helpful to your projects. They're amazing! If there is anything more we can help, please do let us know. We're always happy to give you a hand! Thomas | GemPages Customer Success Manager

5 / 5 Share

April 20, 2023

Very nice app but unfortunately we had to uninstall it because we no longer intend to use them. But we recommend them to everyone using their app.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello! Thank you very much for the honest feedback. We understand that you've decided not to continue using GemPages and making great use of our page builder for now. It's been an honor, thank you for all the support you've dedicated to GemPages so far, and please know that whichever partner lucky enough to continue serving you as a customer on your e-Commerce endeavor, you have GemPages' full support! GemPages will continue to be developed and improved upon your valuable input, and we're looking forward to once again welcoming you to the GemPages Family, one day soon. Happy selling! Thomas | GemPages Customer Success Manager

5 / 5 Share

April 17, 2023

Support is good. Has features you can't get with other landing pages. Not perfect but I think its the best of them for what we need.

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks very much for your balanced and fair review. We're happy to hear that you find GemPages helpful. Feel free to let us know via our live chat channel. We would be happy to check and make it right for you!

5 / 5 Share

April 16, 2023

Great App and OUTSTANDING customer support! Had a custom code related problem (that I in no way would ever have been able to solve). The GemPages team quickly hopped into my account and fixed the issue in under an hour. Well done!

Using app

About 5 years

Total reviews

5

Average rating

3.4

Developer Reply

Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. We're always happy to give you a hand whenever you need it. Happy Selling!

5 / 5 Share

April 14, 2023

Great customer support! Got some issues with a page we've worked for hours and they were able to retrieve it. Thanks!

Using app

24 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for this great 5-star review! We really appreciate your help in spreading the word about GemPages. It means a lot to us.