All reviews

Rating Breakdown

  • 5
    93% (3,173 ratings)
  • 4
    3% (86 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (12 ratings)
  • 1
    1% (49 ratings)

Reviews with Text

  • 93% (3,090)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 12, 2023

It may have one of the best customer support services I have seen, not only on a shopify app, but in general on all type of businesses. They really help you personally resolve any kind of problem is it was theirs. Specially Thanks to Tom and Liam that have been helping me.

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2023

Good Customer Support

Store

Enico

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 11, 2023

I like the platform, it's easy to use and very customizable. Customer support sometimes takes a bit to get back to you but it's always with action and no BS. They even went as far as filming a video for a custom coding block I needed as I don't have much experience in that realm.

Using app

11 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 10, 2023

Very responsive support team even on a sunday! Thanks a lot helping me out quickly.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 9, 2023

I have been usinf gempages fro the past few months now. Definately recommend! I use it for all my pages on my store now, it's very easy to create the look and style that i'm after.

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 8, 2023

Nice app and the development team help us a lot.

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 8, 2023

Excellent support. I have reached out to the support team a couple of times so far and they were always helpful. They are quick, knowledgeable and always available. Being new to Gempages, I had a lot of questions but I never got stuck anywhere because the support team is very prompt. I appreciate it.

Store

Irrenic

Using app

27 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 7, 2023

As a programmer, I really appreciate this app for its user-friendly use, design and customization.

Store

X-PHY

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 7, 2023

I've been using GemPages for the past 6 months. We migrated our site from Wordpress to Shopify and had to completely rebuild the site. It was a big job, but it was a pleasant job as soon as we started using GemPages. This app doesn't have ever feature that you could ever want, but it has almost every feature. The Shopify page builder is a joke compared to what you can do with GemPages. And above all, the customer support is top notch. They are extremely responsive and extremely helpful. I can't recommend this app enough.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 7, 2023

Great app and even better customer service!

Using app

1 day

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 5, 2023

Really easy to get started on ecommerce with this app

Store

Kozmyk

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 29, 2023

Great tool to build your website. Staff and service is excellent and very helpful

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 28, 2023

GemPages is an easy to use platform with fantastic customer service! The templates and drag and drop content blocks make designing our web pages super easy. If I ever get stuck and don't know how to do something I just use the easy message function to ask someone from GemPages for help and they are always ready and willing to assist within a very quick timeframe. Can't recommend them enough!

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 28, 2023

Fantastic app to build custom pages, I even had an issue with gem pages conflicting with the original theme and Tina from the support team jumped in and wrote up so code that fixed it straight away! 10/10 Support

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 28, 2023

really great and excellent customer service

Store

Yaszie

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 28, 2023

Great application and great support received from the team. I truly recommend it!

Store

PANSI

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 20, 2023

Tina is a gem. She helped me our patiently and promptly. The app the amazing too. Give her a promotion. Also, more people should try out this app, seriously.

Using app

6 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Nov. 15, 2023

Amazing support throught our website building process

Store

BÖHMER

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2023

I was reluctant to use the support option because I thought I had to wait days lol. I got a fast response from Pauline and she was super helpful. I was stuck for hours and she solved my issues in minutes. Gempages is great platform, with great customer service!

Store

Zohayo

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2023

The function in GemPages to create a new customize section and add it to the current store theme is fabulous. I was able to create a Black Friday Herosection with a timer. I run into some problems, because I couldn't set it up correctly, but Miley and the GemPages Support were really courteous and fix my problem and on top of that, they also made some css improvement to display the section in the store. Really grateful.

Store

KIBGAME

Using app

About 1 month

Total reviews

1

Average rating

5.0