GemPages Landing Page Builder
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The attention was perfect, very kind Ken from gempages, solved it. Everything incredible. thank you
I had different problems to solve, Kentran17211 has been very professional and kind to me. We solved the problems very quickly. He knows a lot. Thanks a lot.
Probably the best customer support you could wish for. You get help even if there's a problem with another app, you get a quick response and it makes everything much easier. We highly recommend it
The support team is super nice and helpful!
Very simple to use app with lots of useful features. It basically has almost everything you'd need for a e-commerce store, and for the things that they don't have, apps are easy to integrate. Best thing about GP is their customer support I'd say. We've had like 5 problems we needed help with so far and every time (literally) they answered in less than 30 min and within an hour or two our problems were solved. Definitely would recommend.
I really like Gempages and the customuer service is dope!
Servizio clienti ottimo e molto efficente. Ken e il team di suppoto mi hanno aiutato a risolvere una problematica in poco tempo. Altamente consigliato
Service SAV / Technique très réactif, à l'écoute et impliqué ! Ils font de leur meilleur pour assurer votre satisfaction jusqu'à développer des lignes de code pour vous. Le logiciel est assez intuitif ! Je recommande. Une mention spéciale pour Kayle, Orion et toute l'équipe technique !
This app is one of the best page editors available on the App Store. It’s a powerful tool that can bring your product pages to life with excellent styling options. Additionally, the support team is incredible—they respond quickly and are always ready to assist with any issues. Highly recommend this app!
Used on multiple stores its great so easy to use and any problems has great support to help you
I had the pleasure of working with Tina while resolving several challenges I faced with GemPages, and I cannot express how incredibly helpful and professional she was throughout the process. From the very first interaction, it was clear that Tina possesses an in-depth understanding of GemPages and a remarkable ability to troubleshoot effectively. One of the aspects I appreciated most was Tina’s patience and attentiveness. She took the time to thoroughly understand each of the problems I encountered, no matter how small or complex. Her explanations were clear and easy to follow, even for someone like me, who isn’t particularly tech-savvy. She guided me step-by-step, ensuring I felt confident in implementing the solutions she provided. What truly stood out was Tina’s proactive approach. Not only did she address the issues I brought to her attention, but she also identified other areas where improvements could be made. Her recommendations were insightful and led to noticeable enhancements in my website’s design and functionality. It felt like she genuinely cared about helping me succeed. Tina’s communication skills deserve special mention as well. She was prompt, professional, and personable in all her responses. I never felt rushed or overlooked, and her ability to explain technical concepts in simple terms made the process so much smoother. Thanks to Tina, all my problems with GemPages were resolved quickly and effectively, and I gained a deeper understanding of the platform. She turned what could have been a stressful experience into a productive and enjoyable one. I wholeheartedly recommend Tina to anyone who needs assistance with GemPages. Her expertise, professionalism, and dedication to customer satisfaction are truly unmatched. Thank you, Tina, for your outstanding support—I couldn’t have asked for a better experience!
While the design tools are really slick and you can design engaging experiences, though take a little getting used to the depth of capabilities, the support is where the value shines with Gempages. Sure, there have been simple things they have told me how to do myself. Its the ones where they go away for a little while and come back with a 'Hey we did it for you, check this link' and whatever problem or question on how to do a thing, has been done. Amazing - can recommend!
I highly recommend this plug-in. I have been using this plug-in for 4 years. Now I have changed a company to build a brand official website from scratch. I still choose to use this plug-in. I am very familiar with it. They also upgrade quickly and it is getting better and better. If you want to build an excellent website, then I recommend him, and their service is always very timely and effective, which makes me very satisfied.
Fast and precise service, Pauline solved my problem in very few minutes
Tony was AMAZING! Im new to all of this and he was super patient with me on helping me with my needs! AGAIN he is AMAZEBALLS! Hey YO TONY!!!! Thank you!
Good support
Dear Kuzmanov, This is Auri, GemPages Customer Support Manager. Thank you for sharing your feedback about A/B testing. Please allow me to explain, A/B Testing is an incredibly useful tool for running comparative campaigns, helping users identify the best-performing options. With V7, we introduced an entirely new codebase to support seamless integration with more third-party apps, enhancing user experience. However, this new architecture means that A/B Testing could not be implemented in the same way as in V6. Hence, we are working for a perfect solution which can help our customers utilise the feature better. I have reached out to you with a solution, but haven't heard from you. I would be very appreciate if we can discuss further to help you achieve your goal. Best wishes, Auri GemPages Customer Support Manager
When i paid ANNUAL subscription i was tricked to believe there is A/B testing include. Well, there isn't if you are not using the OLD version of gempages...
Dear Kuzmanov, I’m Auri, the Customer Support Manager at GemPages. First and foremost, I sincerely apologise for any miscommunication that may have led you to believe the A/B testing feature was included in the Annual plan. To clarify, the A/B testing feature is available in our older version (V6). However, it is not included in the latest version (V7) due to differences in code structure. We value your feedback and have already taken steps to improve our communication, ensuring all information shared with customers is clear and transparent moving forward. I’ve previously reached out to provide a solution but have not yet heard back from you. I would greatly appreciate the opportunity to discuss this further and help you achieve your goals. Looking forward to hearing from you. Best regards, Auri GemPages Customer Support Manager
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