All reviews

Rating Breakdown

  • 5
    95% (2,914 ratings)
  • 4
    3% (82 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (9 ratings)
  • 1
    2% (49 ratings)

Reviews with Text

  • 94% (2,872)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 26, 2022

I had an issue with an element from the template I was using, was resolved really quickly! Great work guys!

Using app

3 months

Total reviews

9

Average rating

4.9

Developer Reply

Thanks for letting us know that your time with us was well-spent. Your words of encouragement are definitely a source of motivation. We'll surely pass your words along to the whole team. We're here to help you achieve success, always.

5 / 5 Share

Sept. 23, 2022

Great customer service and an amazingly useful application. Glad to have it on my store. Their landing and product page creation is extremely beneficial!

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. Providing an enthusiastic service to our clients is very important to us, so to know we’re coming through is a big win! All the best! Cindy | GemPages Customer Success team

5 / 5 Share

Sept. 21, 2022

I think I've used almost every page builder on the app store and this is the best one. They provide excellent customer support, have lots of great features, and seem to be improving the product continually. Recommend!

Using app

2 months

Total reviews

4

Average rating

4.8

Developer Reply

Thank you for leaving us this such wonderful review! We are thrilled that you enjoyed your experience with GemPages editor and our support service! If there is anything more we can help, please do let us know. We're always happy to give you a hand! Nathan | GemPages Customer Success team

5 / 5 Share

Sept. 21, 2022

Best page building app available, Switched over from pagefly and don't regret it at all. Support is quick and always helpful.

Store

Hystar

Using app

9 days

Total reviews

11

Average rating

3.8

Developer Reply

Thank you so much for this stunning review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime! If there is anything more we can do to assist, please do let us know via live chat or email [email protected]. Thank you very much!

5 / 5 Share

Sept. 20, 2022

Always great on customer service. Sometimes takes a while to get through being in a different time zone but always great follow up and time once on the problem. I recommend you check it out.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for taking the time to provide a rating and recommendation. Your opinion is valued greatly, and it helps us maintain an excellent standard of service for our customers. Please let us know if there's something we could do to improve your experience. Please feel free to reach out to us via our support email address - [email protected] so that we can assist you better.

5 / 5 Share

Sept. 20, 2022

Great app, making our website look schmick! Only downfall I've found so far is that it takes a little while to save all the elements or publish the page but that's a small price to pay in the scheme of things when your website looks amazing!

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking your time to leave us this review! Glad to hear that GemPages was helpful to create your pages. Also really appreciate your feedback about saving / publishing the pages, our development team will take neccessary steps to improve it. Thank you so much again for bring it to our attention. Don't forget to reach us via live chat or email, if you need us we are here to help!

5 / 5 Share

Sept. 19, 2022

So much flexibility and the support are really great. Very rare they can't give me a solution even for things that I didn't think were possible within Gempages!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for rating your experience with GemPages! We strive to provide our customers with the greatest possible experience. If there is anything more we can do to assist, please do let us know via live chat or email [email protected]. Thank you very much!

5 / 5 Share

Sept. 15, 2022

Really helpful design tool, easy to use without coding experience. Responsive and helpful team to answer all your questions

Store

HADES

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to hear that you and your team find GemPages helpful to your projects. They're amazing! If there is anything more we can help, please do let us know. We're always happy to give you a hand! Cindy | GemPages Customer Success team

5 / 5 Share

Sept. 14, 2022

Very helpful support when needed. Solve problems quickly or to make changes! Thanks to Hugh & Sarah and the others team.

Store

Bag-all

Using app

Over 3 years

Total reviews

9

Average rating

4.4

Developer Reply

We're happy to see that you had a 5-Star experience. Support agents (Hugh & Sarah) were awesome! I'll surely let them know you left us this review! Thank you so much! Nathan | GemPages Customer Success team

5 / 5 Share

Sept. 14, 2022

Love this product. It has enabled us to quickly create a website that stands out from the rest. Easy to add in other extensions and render them on the page as well. We had a couple of formatting issues and the team fixed them within just a few hours. Really responsive and helpful.

Using app

3 months

Total reviews

11

Average rating

4.9

Developer Reply

Our team thrilled to receive such great rating. Happy to hear that you enjoy the app. Thank you so much for your support. Our entire team at GemPages ASIA greatly appreciate it. If there is anything more we can do to assist, please do let us know via live chat or email [email protected]. Thank you very much!

5 / 5 Share

Sept. 13, 2022

Pour l'instant très satisfaite de Shopify et de Gempage. Quelqu'un est toujours la pour nous aider et les personnes sont très réactives !

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

We're proud to assist with your business. Glad to hear that our team was there to help you get familar with GemPages. If there is anything more we can do to assist, please do let us know via live chat or email [email protected]. Happy Selling!

5 / 5 Share

Sept. 13, 2022

Great application, the support is very reactive and helps you to solve problems quickly or to make changes! Thanks to Morgen and the others

Store

Naali

Using app

3 months

Total reviews

16

Average rating

5.0

Developer Reply

Thank you for your review! We are so happy that our support agent (Morgen) was there to assist you, everything looks fantastic. Don't forget to reach us via live chat or email, if you need us we are here to help!

5 / 5 Share

Sept. 12, 2022

This app is awesome and the customer support rep JANE is even better! Don't hesitate to download, never have a come across a more flexible app and team.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

We're proud to assist with your business. Glad to hear that Jane was there to help you get familar with GemPages. If there is anything more we can do to assist, please do let us know via live chat or email [email protected]. Thank you very much!

5 / 5 Share

Sept. 11, 2022

I love this app. I have been using it for 6 months now. It's easy to use and even though I have ran into a few problems, the customer support once you get the paid version of the app is very good. There is a live chat and you always get the help you need no matter the issue. I will continue using this app for my product pages for sure!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for letting us know that your time with us was well-spent. Your words of encouragement are definitely a source of motivation. We'll surely pass your words along to the whole team. Contact us via live chat or email to [email protected] if you have any other concerns. Our professional customer services is always here to help. Cindy | GemPages Customer Success Team

5 / 5 Share

Sept. 10, 2022

This app is amazing! If you want to find a way to skyrocket your conversion rates look no further! It's super easy to use and they have amazing support. After I started using it there is no way for me to change the way I build my website and landing pages. Thanks for everything guys!

Using app

4 days

Total reviews

11

Average rating

5.0

Developer Reply

Thank you so much for leaving us a review! It really means a lot to us to hear that GemPages has been easy to use and a lifesaver. Your honest feedback about the positive experience motivates us to continue improving the app for you. I'll be sure to share these kind words with the entire team. Please let us know if there's anything else we can help you with.

5 / 5 Share

Sept. 10, 2022

Great app for building custom pages. We've been using it for about 2 years and they are quick to fix any issues.

Using app

Almost 4 years

Total reviews

13

Average rating

4.7

Developer Reply

Wow! Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime.

5 / 5 Share

Sept. 8, 2022

Really powerful! Tina helped us a lot, she's really good! GEM has helped us with many functions! I love GEM.

Store

Maircle

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We are so happy that our support agent (Tina) was there to assist you, everything looks fantastic. Don't forget to reach us via live chat or email, if you need us we are here to help! Cindy | GemPages Customer Success team

5 / 5 Share

Sept. 6, 2022

These Guys are Awesome!!! Helped me out when I broke things on my store... Always really keen to help out. Best support I have had from any app on shopify :-)

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to provide feedback. We are so delighted that you rated our service 5 star as we strive to provide the best customer service for all our customers. hould you have any other concerns, please don't hesitate to reach us via live chat or email us at [email protected]. We're here to help you achieve success, always.

5 / 5 Share

Sept. 6, 2022

Just would like to say a big thank you to Morgan for all her support across several stores that we have on GemPages. She is one of the main reasons why i recommend Gempages to everyone and anyone as support from her has been perfect :)

Using app

Over 2 years

Total reviews

8

Average rating

4.5

Developer Reply

Thank you so much for your review and recommendation! Happy to hear that GemPages provided you the customisation options that you were looking for! We are super proud to serve you and help you with 4 stores. Thanks for your support. (Morgen) indeed is awesome and I am glad to hear that he could help with all stores. I'll surely pass along your feedback to her and the support team. Cindy | GemPages Customer Success team

5 / 5 Share

Sept. 6, 2022

Great product that can take your website to the next level at a great price with great customer service

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Your review helps us so much and we can’t thank you enough for taking the time to write it. Providing an enthusiastic service to our clients is very important to us, so to know we’re coming through is a big win! All the best!