All reviews

Rating Breakdown

  • 5
    95% (2,914 ratings)
  • 4
    3% (82 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (9 ratings)
  • 1
    2% (49 ratings)

Reviews with Text

  • 94% (2,872)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 6, 2022

i used this app and it was easy and very helful and customer support is the best really solves the issue within time and accurately with bettter understanding towards their clients

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We are happy that our support team was prompt in their response, and that they were able to help you. Thank you very much for using GemPages!

5 / 5 Share

Sept. 5, 2022

the application is very intuitive, easy to use and essential for creating a competitive shop. The customer service is always quick to respond, they have a team that can solve any type of problem in the code in less than 12 hours. Best customer service ever!

Using app

12 days

Total reviews

4

Average rating

5.0

Developer Reply

Hi there! We greatly appreciate your love for GemPages. Thanks for leaving us a review. Your words of encouragement are definitely a source of motivation. We'll surely pass your words along to the whole team. Let us know if there's anything we can help with in the future. Contact us via live chat or email at [email protected] and enjoy more of our professional support services.

5 / 5 Share

Sept. 3, 2022

I use this app for building my webshop and the customer service is the best I have ever seen! realy recommended

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review! We are happy that our support team was prompt in their response, and that they were able to help you. Thank you very much for using GemPages! Please don't hesitate to contact us via live chat or email [email protected] if there is anything more we can do to assist. Nathan | GemPages Customer Success Team

5 / 5 Share

Aug. 31, 2022

Perfect service. Great support! I love the 24/7 online chat. Most of our questions have been replying asap.

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

Your review helps us so much and we can’t thank you enough for taking the time to write it. Providing an enthusiastic service to our clients is very important to us, so to know we’re coming through is a big win! All the best! Cindy | GemPages Customer Success Team

5 / 5 Share

Aug. 30, 2022

Been using the app for a couple of weeks. All good so far. Prices are fair and the service is great and the team is always very helpful.

Using app

19 days

Total reviews

6

Average rating

5.0

Developer Reply

Thanks so much for supporting us with a 5-star review. It's wonderful to hear that you are satisfied with what GemPages provides. We will continue to strive to make your experience even better moving forward.

5 / 5 Share

Aug. 27, 2022

I had an issue that was bugging me for ages. The team went back and forth for a couple days to sort it and wouldn't rest until they fixed it. Above and beyond customer service!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We are so happy that our support agent was there to assist you, everything looks fantastic. Don't forget to reach us via live chat or email, if you need us we are here to help! Cindy | GemPages Customer Success Team

5 / 5 Share

Aug. 26, 2022

Super APP und ein toller Support! Alle "Probleme" die ich bisher hatte wurden schnell durch den Support umgesetzt.

Using app

23 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Your review helps us so much and we can’t thank you enough for taking the time to write it. Providing an enthusiastic service to our clients is very important to us, so to know we’re coming through is a big win! All the best! Nathan | GemPages Customer Success Team

5 / 5 Share

Aug. 24, 2022

This app is great for anyone who wants to tweak and make their site their own! It does take some time getting into the program and learning it, but the great thing is the team at GemPages are superb in customer service! If you have a question or need help getting something to work, we have always been able to reach out through the chat and get whatever it is we needed tweaked or fixed. 5/5 service and a great app!

Using app

3 months

Total reviews

6

Average rating

4.8

Developer Reply

Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. We're always happy to give you a hand whenever you need it. Best wishes!

5 / 5 Share

Aug. 24, 2022

This app lets you get as creative as you want,including metafields,GIFs,custom liquids.Possibilities are endless and its ease of use makes it a 5/5.Customer service is amazing too,helped quite a lot of times with difficult tasks

Store

Autobay

Using app

25 days

Total reviews

4

Average rating

4.5

Developer Reply

Hey there! We are extremely happy to hear that GemPages has helped you to create great-looking pages and blogs and that you found the perfect blend of features and the functions required. Thank you so much for sharing your feedback and leaving us a review. I'll be sharing this with the entire team. We appreciate your love and support. Nathan | GemPages Customer Success Team

5 / 5 Share

Aug. 23, 2022

Best landing page builder. Friendly dashboard and super helpful support staff made it easy for a novice designer like me.

Using app

About 1 month

Total reviews

12

Average rating

5.0

Developer Reply

We're excited to hear that you're enjoy the app. We are thrilled that you are enjoying the app and that you found it easy to use! Don't hesitate to let us know if there is anything more we can do to help. We're always happy to assist!

5 / 5 Share

Aug. 23, 2022

This is a very powerful app with a lot of flexibility. For novices like me, there is a learning curve; but once you get there, you get there. The support (although there is sometimes a wait) is fantastic. I can't wait to see the finished product!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for rating your experience with GemPages! We strive to provide our customers with the greatest possible experience. However, sometimes errors may occur even when the greatest care is taken. So thanks for your kind words and we look forward to having more great experiences in the future! Happy Selling! Cindy | GemPages Customer Success Team

5 / 5 Share

Aug. 23, 2022

This application is very good, very easy to use with many functions and the support is very effective!

Using app

Over 3 years

Total reviews

12

Average rating

4.7

Developer Reply

We're excited to hear that you're enjoy the app. Don't hesitate to let us know if there is anything more we can do to help. We're always happy to assist! Best wishes!

5 / 5 Share

Aug. 23, 2022

Was so done with the default page designs that Shopify had, am happy that Gempages allows me to design my store in my ideal. While I do not have too much coding experience, their team has been very patient in aiding me with ironing out bugs and issues I have with custom liquid coding. Their support has been very responsive and approachable, making my web building experience much more at ease!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

We were delighted to get your review! It really put a big smile on our faces. Happy to hear that our support agents accompanied you throughout your entire experience with GemPages. If there is anything more we can do to assist, please do let us know via live chat or email address [email protected]. Best, Nathan | GemPages Customer Success Team

5 / 5 Share

Aug. 22, 2022

Been using Gempages since around 1,5 years. It makes it easy for us to design beautiful pages about our brand, team and sourcing efforts. We also use it to design blog posts and easily insert video's and products. Especially the ease of adding a selection of products from a collection is great for selling in blog posts. We recently updated our theme and ran into some issues. Gempages support was very quick to help us and solve these. We're based in Asia, and often have longer waiting times for services that operate from a different time zone. With the 24/7 support we don't have these waiting times, and it's great to have any issues solved so fast.

Using app

Over 2 years

Total reviews

3

Average rating

4.3

Developer Reply

Wow! Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We promise to always support you until you are satisfied. If you have any concerns, please remember we're always here. Contact us via live chat or email at [email protected] and enjoy more of our professional support services. Happy Selling! Cindy | GemPages Customer Success Team

5 / 5 Share

Aug. 22, 2022

I really like this app And all support member is also helpful I suggest Please use this app Thanks

Store

Basiqe

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for this stunning review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime!

5 / 5 Share

Aug. 22, 2022

I have been using gempages for my product page. I like this app and their service. I am very thankful to the customer support staff as well as the tech team at gempages for always prioritizing our concerns. They have helped me right away with my technical issues and have had them resolved in no time. I really appreciate their time and effort. Highly recommend gempages if you are looking to customize your store.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Sumaiya, We were delighted to get your review! It really put a big smile on our faces. Happy to hear that our support agents accompanied you throughout your entire experience with GemPages. If there is anything more we can do to assist, please do let us know via live chat or email address [email protected]. Nathan | GemPages Customer Success Team

5 / 5 Share

Aug. 18, 2022

I've used this app for 2+ years. Best of its kind and the support team is amazing. Even when there are issues not related to the app itself, they try to help identify and provide solutions. Highly recommend. No need to try any other page builder than Gem Pages.

Using app

Over 2 years

Total reviews

5

Average rating

5.0

Developer Reply

Wow! Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. If there is anything more we can do to assist, please do let us know via live chat or email [email protected]. Thank you very much! Cindy | GemPages Customer Success team

5 / 5 Share

Aug. 18, 2022

By far the best page builder on Shopify, period. I've had the best customer service ever, I had a complicated issue due to my store being heavily customized with custom code and in a couple of hours, they had a couple of people on the case and got the work done to meet my needs. Big thanks to Lara and the developers! Also, I would like to highlight how smooth this platform works, I say it's just as good as Elementor on WordPress. And on final note, unlimited pages like on many Wordpress page builders. Cheers!

Using app

7 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. Lara and our support team will definitely be happy to read what you wrote, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. So thanks for your kind words and we look forward to having more great experiences in the future! All the best! Nathan | GemPages Customer Success Team

5 / 5 Share

Aug. 18, 2022

This app works great for custom pages, and the support is next level! They are quick and helpful whenever I run into an issue.

Store

Roeda

Using app

Almost 2 years

Total reviews

6

Average rating

4.3

Developer Reply

Thank you very much for sharing your experience! Happy to hear that you received 5-star service from our customer support team. Happy Selling!

5 / 5 Share

July 12, 2025

This app is really simple to use and has great functionality. I really like the fact that you can configure for desktop, then go to other device configurations and customize for each device. Customer support has been excellent too! Liam has provided excellent support this evening. Thank you!

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your review. We are thrilled that you are enjoying the app and that you found it easy to use! It's looking awesome! Feel free to let us know whenever you need assistance! Nathan | GemPages Customer Success Team