All reviews

Rating Breakdown

  • 5
    95% (4,340 ratings)
  • 4
    3% (121 ratings)
  • 3
    1% (26 ratings)
  • 2
    0% (21 ratings)
  • 1
    2% (80 ratings)
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5 / 5 Share

March 21, 2022

Very kind service and amazing app i just got a problem on my page that got fixed by Kenny. He is the one who support me and also very kind person :) he did a great job and im happy with the results :)

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 21, 2022

El soporte técnico es realmente eficiente ( atendida por Kenny). Han estado disponible cada vez que necesité guía técnica. La comunicación ha sido muy fluida entregándome respuestas rápidas y solución inmediata a todos mis requerimientos que han sido varios. Muchas Gracias !!!! The technical support is really efficient (attended by Kenny). They have been available whenever I needed technical guidance. Communication has been very fluid, giving me quick answers and an immediate solution to all my requirements, which have been various. Thank you very much !!!!

Using app

5 months

Total reviews

2

Average rating

5.0

4 / 5 Share

April 30, 2022

Edit: I'm changing my rating to 4 stars because I realized that my PageSpeed rankings have dropped from 28 to 12 since I swtiched to GEM and tech support has confirmed to that they are not optimized for good PageSpeed rankings. This seems like a pretty significant drawback. Other than that, I'm very happy with GEM. I tried several similar apps and they all left me wanting. The best rated one costs twice as much as GemPages and that was too much. Another one didn't work well and the other two made ugly pages. This one is easy to use, integrates very well with Klaviyo and JudgeMe, makes beautiful looking pages, and it is priced right. They even automatically fixed my install when i upgraded my Turbo theme. I'm all set now.

Using app

Almost 2 years

Total reviews

6

Average rating

4.7

5 / 5 Share

March 21, 2022

The customer service is really helpful. Anytime I have questions, they solve it within 24 hours! Great app!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 21, 2022

With the page builder it did not take me long to make my store look way more professional. How to use it is also very straight forward and if there is a problem, the customer service instantly helps. They help solving every problem in minutes, and are extremely polite and supportive. I can only recommend GemPages even for someone relatively new to e-commerce. The price for me is so far definitely worth it and using it makes a difference in my store that I do not want to miss.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 21, 2022

Very customizable and easy to create templates similar to your own website template. But the best is the amazing customer service, available for any issue.

Using app

About 2 years

Total reviews

6

Average rating

4.8

5 / 5 Share

March 21, 2022

The functionality are great. And the support team is awesome. Always there to help me when I got trouble in my store. greatly recommend !

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 21, 2022

Love this page builder app! Easy to use and they look great! I've used it for a few of my stores now. Customer service is awesome too!

Store

HOMA

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 19, 2022

I have been using Gem Pages for 3 Years now and its hands down the most important tool in my Shopify app arsenal.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 18, 2022

Love the app! Let's our company create home/landing pages super easily & they look amazing! Customer Service is quick and very helpful!

Store

TryTAAT

Using app

2 months

Total reviews

1

Average rating

5.0

4 / 5 Share

March 18, 2022

Best customer service. So quick, so hands on. The pages look so much better!! I would recommend this app 100 times over.

Using app

3 months

Total reviews

1

Average rating

4.0

5 / 5 Share

March 18, 2022

Cette application est extrêmement complète, très intuitive et puissante. Les résultats sont vraiment parfaits et les possibilités illimitées. Je recommande vivement !! Je précise également que le support est vraiment AU TOP, très réactif, très aimable et efficace. Il me dépanne régulièrement pour des questions ou des codes à ajouter, et ce, totalement gratuitement. Généralement, on vous répond au bout de quelques minutes à peine et on vous trouve une solution dans la journée. Sincèrement, un HelpDesk comme ça c'est rare. Rien à dire de plus, app juste parfaite. This app is extremely complete, very intuitive and powerful. The results are really perfect and the possibilities are endless. I highly recommend it! I would also like to point out that the HelpDesk is really nice, very responsive, very friendly and efficient. They regularly help me out with questions or codes to add, and this is totally free. Generally, they answer you in a few minutes and find a solution within the day. Honestly, a HelpDesk like this is rare. Nothing more to say, just a perfect app.

Using app

About 2 months

Total reviews

10

Average rating

4.6

5 / 5 Share

March 18, 2022

This app is very convenient to use, and the customer service support can reply in time whenever they encounter a problem. Thank you!

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 18, 2022

They respond quickly via chat every time and are very courteous with their Supports. Other apps take a very long time to communicate via email. The Support is very easy to use. I would like to continue using it in the future. Thank you!

Store

RASICAL

Using app

Over 1 year

Total reviews

9

Average rating

5.0

5 / 5 Share

Jan. 19, 2023

This app is pretty easy to use and customize. If you have any trouble, their team is very helpful and respond quickly. Anyone with a minimal amount of experience can make great looking pages. *Updated* Still using GemPages and the customer service is still excellent and the app is always getting better.

Using app

Almost 2 years

Total reviews

3

Average rating

4.7

5 / 5 Share

March 17, 2022

A class customer service! If you are having trouble or need extra help the Gempages team get back to you efficiently!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 16, 2022

The customer service support is great and solved my problem perfectly. Making pages with GEM is easy.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for sharing your experience! Happy to hear that you got 5-star experience from our services

5 / 5 Share

March 16, 2022

The app is really good and easy to use, and you get really good designs. But the best of all is their customer support! It's amazing! They have helped me in every step that I need. I would rate above 5 stars if it was possible

Store

updusk

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your review and recommendation! Happy to hear that GemPages provided you the customisation options that you were looking for! Everything is looking excellent! Let us know via live chat or email [email protected] if there is anything else that we can help you with!

5 / 5 Share

March 15, 2022

Page building with this app is easy to use and seamless. The Support is also very determined to help out.

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

We're happy to see that you had a 5-Star experience. The support team was awesome! I'll surely let our GemPages team know you left us this review! Thank you so much!

5 / 5 Share

March 15, 2022

The team was very helpful in making some changes to my theme code for me and was very responsive in doing so. I have tried multiple page builder apps and this is the best one by far!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Your review helps us so much and we can’t thank you enough for taking the time to write it. Providing an enthusiastic service to our clients is very important to us, so to know we’re coming through is a big win! All the best!