All reviews

Rating Breakdown

  • 5
    95% (2,911 ratings)
  • 4
    3% (82 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (9 ratings)
  • 1
    2% (49 ratings)

Reviews with Text

  • 94% (2,870)
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5 / 5 Share

Feb. 28, 2022

Been using Gempages for over a year now... It's all you could want from a drag and drop webpage design program. Honestly, my favorite part (which was not my favorite to start) is customer service. It used to be very difficult to get customer service to help, now though, the replies are prompt and with good instruction on how to resolve any issues we might have when working on projects. On top of that, its user friendly. I was self taught and feeling fluent after just a couple weeks. Highly recommended.

Using app

Over 1 year

Total reviews

9

Average rating

4.0

Developer Reply

Wow! Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime. James | Customer Success Manager

5 / 5 Share

Feb. 24, 2022

Firstly, Tina was very quick and knowledgeable, and she is willing to help me to solve my problems. Secondly, I could achieve my ideas and purposes on my website design both desktop and mobile version with Gempages App. Exceptional service all around. Highly recommended!

Using app

2 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 24, 2022

Gempages is an excellent app, which has helped me effortlessly rebuild my whole store and it looks great. The live chat help is also excellent and efficient. Well recommended!

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 24, 2022

Absolutely satisfied with this app. When Im having issues or needs help on something, gempages support team is is very helpful and responds immediately. Highly recommended app, easy to use.

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 21, 2022

Very easy to use. Have been using for years and almost never had issues. The one time I did support fixed my issue very quickly.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 18, 2022

Best ROI on any Shopify App out there. It lets you customize your entire storefront easily, without having to rely on a developer. The default elements and templates are a great inspiration for design alternatives. GemPages has the best customer support I have ever seen. Whenever we needed some custom solutions or bug fixes the customer support team and the developers took care of it within minutes and delivered professional results. The impact of GemPages on our Conversion Rate and Revenue is unmatched.

Using app

Over 1 year

Total reviews

3

Average rating

3.7

5 / 5 Share

Feb. 18, 2022

AMAZING APP. You will not regret it. Super easy to use, such great value. The support team is exceptional. Really helpful - I spoke to Lara, and she was super knowledgeable and solved the issue straight away.

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 17, 2022

Morgen is the best, she was able to solve my problem immediately. She never gives up, she's very kind and it's always a pleasure to work with people like her.

Using app

Over 1 year

Total reviews

2

Average rating

3.0

5 / 5 Share

Feb. 16, 2022

Incredible customer support. The built in functionality is very thorough and excellent but the customer support and willingness to tweak and refine is among the best service I've ever seen. So grateful for them!

Store

MagTrax

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 16, 2022

There's way more flexibility editing in Gem Pages than in other builders we've used. It's nice to be able to get the site looking exactly how we want it. Customer service is professional and personable. Definitely recommend.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 16, 2022

App works great. Makes designing our pages much easier. Had some issues, but the support was very helpful.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 12, 2022

Super easy to use and phenomenal customer service. I no longer need developers to help. Highly recommend!!

Using app

Over 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 11, 2022

Great app, very user friendly and I am constantly finding new features or ways to use it. Support is terrific as well. Needed help twice with questions or issues I created so far and both times I received quick and accurate assistance with my website. Would highly recommend!

Using app

Almost 3 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 10, 2022

Great support, solved our problem pretty fast, we have been using this app for almost a year now. we love it!

Using app

11 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Feb. 5, 2022

Great app with good performance. All kinds of pages can be created freely. Excellent! Even though we were on holiday, they were very quick to respond.

Using app

5 days

Total reviews

16

Average rating

4.8

5 / 5 Share

Feb. 2, 2022

We've been using this app for over a year. When we have questions they have been incredibly responsive and solved the issue. Product works great and is very flexible.

Using app

Over 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 31, 2022

No landing page builder is perfect. That's because we all come to them with different levels of expertise. So what's important is to have an excellent support team. And GemPages support is great.

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 31, 2022

The service is very good, very quick help with problems. Thank you you are the best, Thank you from Germany

Using app

17 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 28, 2022

It's an awesome apps, I was using shogun page before. And this is MUCH MORE POWERFUL and MORE FLEXIBLE and MORE EASY , and you can't believe that IT IS AT A LOWER PRICE. It's just too good to be true, but it happens.

Using app

39 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

June 17, 2023

Fantastic app - really well done and also the support team has been amazing, could not ask for better!! thank you!! also the support is TOP SHELF and 1000% a top reason to sign up for this app!!!

Using app

Over 2 years

Total reviews

1

Average rating

5.0