All reviews

Rating Breakdown

  • 5
    95% (3,587 ratings)
  • 4
    3% (96 ratings)
  • 3
    0% (12 ratings)
  • 2
    0% (14 ratings)
  • 1
    1% (56 ratings)

Reviews with Text

  • 92% (3,464)
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5 / 5 Share

May 28, 2024

perfect !!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 27, 2024

GemPages was life changing for me- I used to hate building shopify stores because it was so difficult. This app made building a new shop so easy-the app is super intuitive and any time I ran into issues, their support team jumped in right away to help. Cannot recommend them enough :)

Using app

22 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 26, 2024

I wanted to take a moment to express my gratitude for the exceptional customer service I recently received. Your team was incredibly prompt in responding to my inquiries and demonstrated impressive efficiency in resolving my issues. It's clear that you prioritize customer satisfaction, and your efforts have certainly not gone unnoticed. Thank you for your dedication and professionalism. We already have 7 stores to use your app. I look forward to continuing to do business with you.

Using app

11 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 26, 2024

Excellent Support!

Using app

15 days

Total reviews

4

Average rating

5.0

5 / 5 Share

May 25, 2024

I recently discovered GemPages, and I am amazed by its editing capabilities. I am using it to build my store on Shopify. Although I encountered some difficulties during the setup since I am a beginner, I reached out to their support team. Harry assisted me promptly and efficiently! Highly recommend!

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 24, 2024

I recently got the Gempages paid version. The app does a wonderful job making it a lot easier to customize our website. When I got stuck with an issue, customer support team helped me get it fixed right away. I couldn't be more impressed. Miley from customer support team guided me through every step of the process with exceptional patience and expertise. She even went the extra mile to share a video tutorial, making it easy to implement the necessary fix. Her support was excellent, and I would highly recommend Gempages. Thank you, Miley, for your outstanding help!

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 23, 2024

A very cool plugin with a wide range of functions to implement. Customer service personnel always respond very quickly and demonstrate their professional knowledge

Using app

3 months

Total reviews

11

Average rating

5.0

5 / 5 Share

May 23, 2024

All their representatives are easy to talk to and always try to understand your needs and concerns. They provide advice, suggestions, and steps to solve your concerns. The app has a user-friendly environment, allowing you to follow the step-by-step guide provided by a representative. They also offer various options to get the design you want for your site pages. A truly recommendable application. Thank you, Gempages!

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 22, 2024

Very excellent team, particularly high -quality service! Intersection

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 22, 2024

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 22, 2024

I contacted 3 of the top page builder apps to enquire about a specific function. Despite none of them being able to support the function, Celine from GemPages was the only one that assisted me and found an alternative way to achieve my desired outcome. Thank you Celine. I'm highly likely to use GemPages in the future.

Store

Strapz

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 20, 2024

I like it very much and have been using it for a long time because it gives me a lot of freedom. Also, I would like to thank you for your kind and patient response when I contacted you. They are happy to respond to individual inquiries such as code additions.・Even when there are multiple people in charge, the contents are clearly understood and I have never felt the discomfort of having to give duplicate explanations. I would like to continue using it. Thank you for your continued support.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 20, 2024

Tony was really good at figuring out what was the issue and really dive in to solve the issue for me and he is also very responsive . I really like the service provided by Tony!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 20, 2024

I needed help with an issue. They answered me very quick and were very helpful and patience. The app is easy to use and if you need help they are helping you in any case.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 14, 2024

The after-sales service is particularly good and they try their best to meet all our requirements. Thank you.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 14, 2024

This app takes a tiny bit to catch the hang of, however, once you do, its game over. You can literally do anything with it, 10X better and more options than creating in the basic shopify themes. If you want your site to be able to reflect the feel of your brand, this is the web builder to use, I've used multiple and this one is far better than the rest. Highly recommend starting out with the middle of the road option so you get access to live chat support, unbelievably helpful. I was stuck waiting on coders and designers to help me do something on my site but with this web builder and their quick support response times I can just do it myself, implement and launch in minutes.

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 14, 2024

i really like gem pages app as there's bench of amazing features that will help you increase your conversion rate such as the ability to create beautiful landing pages and the thing that i like the most is the customer service performance the agent working in there helped me fix all the issues and bugs that I've faced so far and i would like to thank Morgen that helped me install clarity on Gempages and track all the customers movement .

Store

Fanoura

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 14, 2024

Support is unmatched, always going above and beyond with any issue you encounter.

Using app

8 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 13, 2024

I've used a lot of page editors (like 4-5) but GemPages is my favourite. Even tho I'm not the best site builder, I've been able to create somewhat beatuful site :) I mean you can always improove right. And when ever I needed any help their support was always here for me even a 2AM. Which is much appriciated. The team is absolutely lovely especially Rachel and Tom!

Using app

1 day

Total reviews

4

Average rating

5.0

5 / 5 Share

May 13, 2024

I've been using GemPages for a few months and am very happy with it. I found it intuitive to learn, and it's capable of everything we need it for. I've had a couple of technical issues and the customer service was excellent and solutions were found quickly! All good with nothing bad to report from my experience.

Using app

4 months

Total reviews

2

Average rating

5.0