All reviews

Rating Breakdown

  • 5
    95% (2,908 ratings)
  • 4
    3% (82 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (9 ratings)
  • 1
    2% (49 ratings)

Reviews with Text

  • 94% (2,867)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 4, 2021

I use this app all the time and love it! The support team is awesome. They answer my questions quickly and are always friendly. Thank you for a great app and amazing support!

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 31, 2020

An amazing page builder that gives you the flexibility to design product and landing pages in a super easy way - I really think it's a must. I'd give it 4 stars as there are little features missing here and there (that surely will be added with time), but the support team is simply outstanding, quick and helpful (6 starts over 5), so they deserve the 5 stars. Looking forward to keep using it and for the future upgrades!

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 30, 2020

Installing this app is the best decision I've made for my store. Going with the pro version was probably the other best decision. Their live chat customer support has been INSANELY helpful! I had a few issues with other apps not integrating properly and GemPages support jumped in and fixed all my issues. I am so grateful!

Using app

16 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 29, 2020

Very nicely designed web site builder. Really helpful for those who don't know how to write any code like me. Very great customer service to let users know what to do if we are unable to deal with some difficult issues when building the web page.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for your review and recommendation! Happy to hear that GemPages provided you the customization options that you were looking for! Also, we really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime. Liam | GemPages Customer Support team

5 / 5 Share

Dec. 22, 2020

5-star to the customer support team. Very prompt and responsive! The app is really easy to use and doesn't require a lot of technical knowledge.

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 22, 2020

Amazing Support - Bar none- Quick response, tech team right on point going beyond the expected to resolve clients requests. Recommended 100%

Using app

2 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 22, 2020

Great app. User Friendly and easy to use. Even I have some technical problems, support team are quick respond and problems solved. Recommends!

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 18, 2020

Great App, Help me a lot. I don't know code, but the customer service help me to do what I want. I recommend you to try it. You can design any page you want by Gempages!

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 18, 2020

Customer service is awesome. Was able to get help at 3AM even! Overall just a really good app. Thanks for the help

Using app

9 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 15, 2020

Superfast support, easy to navigate platform. It seems that the Gem team is working hard to fix bugs and to perfect the app in any possible way! Highly recommend.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We are happy that our support team was prompt in their response, and that they were able to help you. Thank you very much for using GemPages!

5 / 5 Share

Dec. 15, 2020

Absolutely the best experience I've had ever with web development. Seriously, I was recommended to use Gempage through a Shopify rep when I told her I needed a developer. She looked at my site and wrote to check Gempage out. So I did. I signed up for the 10-day trial and within a few hours I signed up. I recommend this for anyone who needs to modify their products page and their homepage. The templates, the customer service, everything!!! I had a rep named Steve who guided me and fixed what was needed. My site looks better than ever. Now to make sure it's optimized. I believe they may do that too? Not sure.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 7, 2022

Very affordable application which gives you the free hands to customize all pages on your shopify store. Support is very friendly and goes the extra mile to help you with your request and concerns. Highly recommend the Advanced plan as you are really getting what you are paying for. It's a plus that the technical team is working on implementing new upcoming features which makes the development of new stores a breeze. Thank you million times!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 10, 2020

Outstanding customer service! Fast, friendly and most important, very helpful. Had some questions meanwhile and the service was always perfect! Would give a 6 star rating if possible ;-)

Store

PooPick

Using app

29 days

Total reviews

10

Average rating

4.8

Developer Reply

Thank you so much for this stunning review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime! Janie | GemPages team

5 / 5 Share

Dec. 8, 2020

Great App, a lot of functions! Love how detailed everything is. The support team is incredibly helpful, they helped out and fixed problems with the code. Ken replied very fast and understood exactly what I needed.

Using app

27 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review. We are thrilled that you are enjoying GemPages and that you found it easy to use! It's looking awesome! Ken was awesome. I will surely pass your kind words onto him! Thank you so much! James | GemPages team Feel free to let us know whenever you need assistance!

5 / 5 Share

Dec. 8, 2020

Very easy to use! Has lots of creative features you can edit and personalize. Very fast support too, I appreciate Steve for helping sort out a roadblock too!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 7, 2020

This app is fantastic and easy to use . It's for everyone you don't need to be an expert. The support team is always helpful

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 6, 2020

It's a great app! I have to admit that it's hard in the beginning when you have no experience. It takes some time to practice in order to build your perfect page. Their team support is so good and helpful. You can do everything with their support. Highly recommended!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 3, 2020

GemPages has been awesome. I had a little issue with loading some photos and removing trust badges. The customer service agent Steve was super helpful in figuring it out and resolving the issues. They have excellent customer service if you run into trouble. 5 stars, thanks GemPages

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 2, 2020

Great customer support! Had an issue with my theme and contacted gempages through the live chat. They fixed the problem within half hour!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 1, 2020

Excellent quick and responsive Gempages tech support re: an issue being rendered mobile responsive. Thanks Liam. I'm impressed by your speed and efficiency.

Using app

About 1 year

Total reviews

2

Average rating

5.0