All reviews

Rating Breakdown

  • 5
    93% (3,181 ratings)
  • 4
    3% (86 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (12 ratings)
  • 1
    1% (50 ratings)

Reviews with Text

  • 93% (3,098)
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5 / 5 Share

April 8, 2021

I had the pleasure of being assisted by Tom when I had some trouble upgrading my plan and connecting another store to my account. He performed a very good service and was very helpful. I have nothing to complain about - it was a five star service.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

April 3, 2021

I made my first experience with building a website myself with GemPages. Gempages is clear but still gives many possibilities of own designs. I especially like the close and friendly contact to the support (Special thanks to Leo!).

Using app

3 months

Total reviews

12

Average rating

4.7

5 / 5 Share

April 2, 2021

While you may face the occasional glitch or hiccup, the customer service is always there to support you in whatever way they can. But most times it's beyond the usual customer service and they come up with a way to do something wonderful for your site. Highly recommend service.

Using app

26 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking your time to leave us this review! Glad to hear that GemPages was helpful to create your pages. They're looking stunning! Let us know via live chat or email [email protected] if there is anything else that we can help you with! We're always there to assist whenever you need! All the best,

5 / 5 Share

March 31, 2021

10/10 Builder and Staff. I use this on all of my shopify businesses. Janice helped me and was VERY Responsive and very kind. GIVE HER A RAISE :) God Bless, -Jake

Using app

6 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your review! We are so happy that our support agent - Janie was there to assist you, everything looks fantastic. Don't forget to reach us via live chat or email, if you need us we are there to help!

5 / 5 Share

March 29, 2021

GREAT APP, great customer support, overall the best app we've ever worked with. Amazing tools, easy to use, perfect integration, very seamless. Would give this 10/5 stars if I could.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

March 29, 2021

Excellent app and excellent assistance, they work very well! I asked for a problem and they have answered me at moment

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 26, 2021

Incredible level of attention and kindness from Cindy, thank you very much for your time and patience. I wish they all had the same predisposition. Thanks a lot!

Using app

5 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your review! We are so happy that our support agent (Cindy) was there to assist you, everything looks fantastic. Don't forget to reach us via live chat or email, if you need us we are there to help!

5 / 5 Share

March 25, 2021

great and quick support, nice app if you want to customize your store without anycoding skills. 100% Recommend

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi my friend, I would like to express my sincere gratitude for your recommendation! Don't hesitate to let us know if there is anything more we can do to help. We're always happy to assist! Let us know via live chat or email [email protected] if there is anything else that we can help you with!

5 / 5 Share

March 25, 2021

GemPages really is fantastic... after moving from Weebly (which is a very similar drag and drop interface for building) I was a bit dissapointed with the Shopify way... even after buying 2 different 3rd party themes. Then I discovered GemPages (and no they are not paying me). What a game changer... it really is amazing. And any issues, and I created a lot of issues myself, Ken and the rest of the developers really are spot on. 5 stars all round!

Using app

7 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this excellent rating & feedback. We're proud to companion with your business. Glad to hear that Ken was there to help you get familar with GemPages. If there is anything more we can do to assist, please do let us know via live chat or email [email protected]. Thank you very much!

5 / 5 Share

March 24, 2021

A great page editor, customer service is very efficient in solving problems! , I’m very patient. When I have any questions, no matter how big or small, I can basically solve them

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 24, 2021

The customer support is amazing! Thank you Marc for being so patient and resourceful when you were solving our issues!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 23, 2021

Awesome support! Quick reactions and always helpful. Nice app - I would definitely recommend it. thanks a lot!

Using app

About 1 year

Total reviews

7

Average rating

4.3

5 / 5 Share

March 21, 2021

Can't believe I hesitated adding Gempages. A single page saves an equivalent amount of time equal to the monthly fee. When you add in the way this app can help you develop amazing pages far beyond the built-in restrictions of Shopify, this program is worth it's price times 10.

Using app

21 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 20, 2021

We are using this app for our migration from ClickFunnels to Shopify. We are still figuring things out. The good thing is that the support team is really helpful and has a good response time. They are always doing their best to support us. I tried the other page builder app that is on the list of our top 5 based on research before choosing this app. This is absolutely the best. I really recommend GemPages. It has the best list of features that we can use and has more 3rd party app integration than the others. A big salute to all the people who are working with GemPages.

Using app

28 days

Total reviews

7

Average rating

5.0

5 / 5 Share

March 19, 2021

The Gempages Team is brilliant! They have assisted me numerous times with coding issues and answered any questions I have instantly. Highly recommend using this app!

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 18, 2021

One if not the best page builder out there!. I used the page builder for redesigning -and building up the whole store. The supporters especially Liam are incredible, friendly & had been helpful though the whole process. Thank you!

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 17, 2021

I used this page to create and customize the product pages and homepage for my store, as the default ones are too simple. It works well and always offers support great. Thanks Gempages.

Using app

About 1 hour

Total reviews

6

Average rating

5.0

5 / 5 Share

March 15, 2021

Best page builder with excellent support! Promptly response and high performance to resolve problems They help with most of the page issues even though some of them don't belong to the App issues. Hope you will develop more Apps, love your team.

Store

Unigear

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 22, 2024

Gempages is a great App, but most of all, the support team is very helpful. Cindy has helped us from the beginning to the launch of our new site www.weltonlondon.com The team helped us to install custom font and advised on compatible App to translate the site (Langify) They also helped us sorting out an issue we had with a Add to cart button in a Carousel. Gempages is a fantastic App to get the best design. We had a lot of good reviews from our customers. thank you

Using app

Almost 4 years

Total reviews

4

Average rating

4.5

5 / 5 Share

Dec. 16, 2024

Great Service ! Fast response when encountered some problems. Happy with the app. Especially thanks to Liam.

Using app

Almost 4 years

Total reviews

3

Average rating

4.7

Developer Reply

We're excited to hear that you're enjoy the app. April was awesome. I will surely pass your kind words onto him/her! Thank you so much!