All reviews

Rating Breakdown

  • 5
    93% (3,181 ratings)
  • 4
    3% (86 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (12 ratings)
  • 1
    1% (50 ratings)

Reviews with Text

  • 93% (3,098)
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5 / 5 Share

March 11, 2021

I used this app to make some pages more dynamic and they look fantastic! They customer support is amazing! Five stars :-)

Store

Skyjems

Using app

9 months

Total reviews

6

Average rating

5.0

5 / 5 Share

March 10, 2021

Brilliant software and user support, the team is always at hand to help out with any queries we have and implement code changes that go beyond the app's interface in minutes. Couldn't rate them any higher!

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 10, 2021

CIao, I had a problem, the technical staff solved it. So I will continue to use this app in the future as well

Using app

26 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 8, 2021

A really great App if you want to have a freedom in fully customize your website. Also, good customer service responds and resolve. Definitely will recommend this app for people who is starting out making or creating new website.

Store

seradia

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 8, 2021

I am using this app to completely redesign my site. I'm so happy with the level of detail I am able to edit. It is very user friendly and the support is amazing.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 6, 2021

My developer uses the app to design my website and it looks great and is easy for him to use. THeir support is great, very quick response and fixed our issues in no time.

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 17, 2025

We used to use Shogun but after continues problems and lack of help from them, we moved over to Gempages. The best thing we've done! You get so much more for such an amazing price. They provide fantastic customer service, have helped me out every time within 24 hours. I love the fact that they have a live chat, it's so incredibly handy and now I no longer have to wait days for help over email. I feel more creative now using Gempages. I highly recommend them! Update 4 years later Still going strong with Gempages, and there's nothing I would change from my original review!

Using app

About 4 years

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for your review and recommendation! Happy to hear that GemPages provided you the customisation options that you were looking for! Also, we are happy that our support team was prompt in their response, and that they were able to help you. Thank you very much for using GemPages! Let us know via live chat or email [email protected] if there is anything else that we can help you with! James | Customer Success Manager

5 / 5 Share

March 4, 2021

Everything is perfect. Seriously and I can critique stuff all day long. :) So easy to use and support is phenomenal. They resolve issues right away (and they are funny and human too! :))) Very versatile and you can truly make your site stand out without crazy effort. Love it!

Using app

7 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this excellent rating. We really appreciate your business. We put customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and looking forward to having more grateful experiences in the future!

5 / 5 Share

March 3, 2021

Great app, lots of functionality and fairly easy figure out. The support team is also very helpful if you get stuck.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We are happy that our support team was prompt in their response, and that they were able to help you. Thank you very much for using GemPages!

5 / 5 Share

March 2, 2021

Very good page builder! Very easy and reliable to use and the support is also very fast and super good.

Using app

7 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for taking the time to share this positive rating! I will surely pass your kind words to our team. Don't hesitate to reach us via live chat or email, if you need assistance. Thank you again!

5 / 5 Share

Feb. 24, 2021

The support of this app is extraordinary! They reply quickly, fix technical issues within minutes, they look into my theme page code for errors and fix promptly! Also the app itself is amazing, you can customize everything! THANK YOU!

Store

GOBLIZZ

Using app

About 1 month

Total reviews

11

Average rating

5.0

5 / 5 Share

Feb. 23, 2021

It's a fantastic app. Most things are customizable. I feel you still need to know a bit of editing and coding skills to really get the best out of the app, but customer support is first class! Thanks gem pages!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 23, 2021

Great support. Solved my problem within minutes! Also like the intuitive UI and features. Enough flexibility without being complicated.

Using app

7 months

Total reviews

4

Average rating

4.5

5 / 5 Share

Feb. 23, 2021

I use GemPages to build all my pages including homepage and it works great. Also the customer support is one of the best I've ever seen and always very helpful. Definitely recommend this app for building your custom pages in minutes.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 22, 2021

Highly recommended app, very user-friendly. Amazing support team and quick response. Issues resolved within minutes.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 10, 2021

I am having to move from Bigcommerce to Shopify - a process which I was dreading! After establishing my coding really wasn't going to be up to it, I started looking at all the page builders. Some of them seemed fine, but I wasn't willing to pay a fortune to have multiple pages. We do ecommerce as well as lots of informative articles - and I really wanted to opportunity to 'spice up' my product pages too. Well, I tried them all, and no page builder was as cost effective as GemPages and quite frankly nowhere near as easy to use. It ticks all the boxes for me - I'm actually now enjoying the migration process as a chance to do some spring cleaning on my site. Although I initially planned to go for the cheaper plan, I signed up for the $29/mo plan as it is SO WORTH IT. Support is great too - I had one question and got a video response that answered it very quickly :). - Update after a few weeks of using Gempages. I am still very happy with it, and the customer service is EXCELLENT. Any questions they sort you out really quickly, and their friendly way of communicating is a breath of fresh air. Absolutely worth every penny and more.

Using app

27 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 10, 2021

We had a small issue on our shop's page and the support was great. We received a reply to our message a business day after, which is completely fine, and it was easy to learn how to fix our issue for future reference. Highly recommend.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 10, 2021

Best App on Shopify probably. I am a professional designer who do not code. But in this project I tried Shopify for the first time and was worried at the beginning because Shopify's drag-and-drop is so poor. Gempages is what you want if you're gonna design it like Wixsite or Squarespace. The interface is very user-friendly and intuitive. You can implemented your design right away without having to learn anything new. The customer service is the best part of this app. Their staffs are so polite, responsive and strongly responsible. The can-do, can-solve attitude is reassuring. There are bugs and complications, but they never blame it on the user's side. They patiently explain what happened by screen caps, codes and videos in the way that is easy to understand. For first time Gempages user. There are a few things to keep in mind before you start using it. I hope Gempages' staff read this and take note to improve the app too. 1. The interface has a minor bug. When you edit the value of Space (Margin/Padding) of an element, they might bounced back and not showing changes at all. You can try switching working for Desktop/Laptop/Tablet/Mobile and reenter the value you want a few times to get it work. In other case just restart the app or your computer. This is frustrating when you use it for the first time. You won't understand what you did wrong. 2. The live-editing window doesn't always show exactly the design it's going to be shown in published page. Half of the time the design moves a bit up and down. You have to published regularly, see it for yourself and adjusted that by intuition. 3. You have 4 platform to customize on! :D And luckily Gempages make this very easy. The margin of an element in platforms can be individually edited. Great function. If you don't code and has a limited bracket of time to fix your website, and has quite a specific design you want to go for, I strongly suggest the 59USD/month plan. Their staff's priority support will speed you up by 50% percent if you properly explain your questions or even requests to add custom codes. You won't regret it.

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

Wow! Thank you for spending your time leaving this review. Thrilled to hear that you have an amazing experience with GemPages and our service! I totally agree with your ideas and suggestions, they are so great & exactly the things what we should improve. I'll surely pass these ideas to our GemPages Dev team and also believe that we will move faster than in the future after improving these suggestions. If there is anything more we can do to assist, please do let us know via live chat or email [email protected]. Thank you very much! Cindy | GemPages Customer Success Team

5 / 5 Share

Feb. 9, 2021

The best customer service of any app I've used on Shopify. They always take the time to help me figure things out. Thank you!

Using app

5 months

Total reviews

3

Average rating

3.7

Developer Reply

Thank you for your review! We are happy that our support team was prompt in their response, and that they were able to help you. Thank you very much for using GemPages! Don't forget to reach us via live chat or email, if you need us we are there to help! All the best!

5 / 5 Share

Feb. 5, 2021

The app is great and the customer service is even better! Great and responsive support team. Highly reccomend

Using app

8 months

Total reviews

5

Average rating

5.0

Developer Reply

Hi my friend, I would like to express my sincere gratitude for your recommendation! We're so happy to hear that you and your team find GemPages helpful to your projects. They're amazing! If there is anything more we can help, please do let us know. We're always happy to give you a hand! Best wishes!