GemPages Landing Page Builder
All reviews
really awesome app, the customer service is just so responsive and amazing especially Muiz. they really help you design what you need.
Truly amazing app and customer service! Unreal. They get back to me so quickly, no matter the request. And the app itself is SO user friendly. Highly recommend!!!
Our team thrilled to receive such great rating. Happy to hear that you enjoy the app. Thank you so much for your support. Our entire team at GemPages ASIA greatly appreciate it.
I don't know how this has such good reviews but this app is completely awful. After spending an hour trying to move elements around to make it work i have given up. The UI is completely unresponsive. I used Gempages in the past and it was great, however, it is now unusable. A great pity because they added some really great features
Hi there, First of all, I would like to send our sincere apology from the bottom of our hearts to you. We are sorry for all issues you had with our app. We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with our app. I will surely pass your opinions to our Development Team for further investigation. We always try our best to find effective solutions for clients' problems. Thank you once again for bringing the issues to our attention. I can understand your experiences and look forward to providing a much better experience in the months to come. I also have sent you an email and would love to hear from you! I do hope we will have a chance to work together to make things right for you. James | Customer Sucess Manager
After trying several different landing page builder, this is one of the best. Customer service is also excellent. Fast and helpful. They helped me fix my issues within a minutes of my request. Highly recommended!
Thank you so much for taking your time to leave us this review! Glad to hear that GemPages was helpful to create your pages. They're looking stunning! Don't forget to reach us via live chat or email, if you need us we are there to help!
Been using Gempages for over a year now... It's all you could want from a drag and drop webpage design program. Honestly, my favorite part (which was not my favorite to start) is customer service. It used to be very difficult to get customer service to help, now though, the replies are prompt and with good instruction on how to resolve any issues we might have when working on projects. On top of that, its user friendly. I was self taught and feeling fluent after just a couple weeks. Highly recommended.
Wow! Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime. James | Customer Success Manager
Firstly, Tina was very quick and knowledgeable, and she is willing to help me to solve my problems. Secondly, I could achieve my ideas and purposes on my website design both desktop and mobile version with Gempages App. Exceptional service all around. Highly recommended!
Gempages is an excellent app, which has helped me effortlessly rebuild my whole store and it looks great. The live chat help is also excellent and efficient. Well recommended!
Absolutely satisfied with this app. When Im having issues or needs help on something, gempages support team is is very helpful and responds immediately. Highly recommended app, easy to use.
Very easy to use. Have been using for years and almost never had issues. The one time I did support fixed my issue very quickly.
Best ROI on any Shopify App out there. It lets you customize your entire storefront easily, without having to rely on a developer. The default elements and templates are a great inspiration for design alternatives. GemPages has the best customer support I have ever seen. Whenever we needed some custom solutions or bug fixes the customer support team and the developers took care of it within minutes and delivered professional results. The impact of GemPages on our Conversion Rate and Revenue is unmatched.
AMAZING APP. You will not regret it. Super easy to use, such great value. The support team is exceptional. Really helpful - I spoke to Lara, and she was super knowledgeable and solved the issue straight away.
Morgen is the best, she was able to solve my problem immediately. She never gives up, she's very kind and it's always a pleasure to work with people like her.
Incredible customer support. The built in functionality is very thorough and excellent but the customer support and willingness to tweak and refine is among the best service I've ever seen. So grateful for them!
There's way more flexibility editing in Gem Pages than in other builders we've used. It's nice to be able to get the site looking exactly how we want it. Customer service is professional and personable. Definitely recommend.
I had a problem loading it and your people were able to solve the problem and I am now ready to start working with your program. Thanks for your help. Jen
Super easy to use and phenomenal customer service. I no longer need developers to help. Highly recommend!!
Great app, very user friendly and I am constantly finding new features or ways to use it. Support is terrific as well. Needed help twice with questions or issues I created so far and both times I received quick and accurate assistance with my website. Would highly recommend!
Great support, solved our problem pretty fast, we have been using this app for almost a year now. we love it!
We've been using this app for over a year. When we have questions they have been incredibly responsive and solved the issue. Product works great and is very flexible.
Great and abundant design features, easy to use and navigate, but otherwise pretty dysfunctional. Glitches often, isn't easily made compatible in all device versions, therefore making you go through loops to make everything perfect on all devices. Some things will stop working after they've been published for some time, such as buttons and links. Worst part of all: Their support team, or lack thereof. Sometimes emergencies occur and you need immediate assistance, but they are hardly available and generally not helpful. Responses take a long time. Typically if you're running a trafficked website and a problem arrises, you need help pretty quickly. Gem Pages doesn't seem to understand this. This has caused us issues many times. For example, one of our product pages has completely stopped working, which is a huge issue as an e-commerce store. Went to contact support (which is only available through a live chat) and got a message saying that they are on vacation for the next 7 days. You simply cannot operate like this when you're supporting the websites of service providers and e-commerces. Nonetheless, our custom-coded website is near complete and we absolutely cannot wait to never have to deal with Gempages again.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.