All reviews

Rating Breakdown

  • 5
    95% (2,864 ratings)
  • 4
    3% (76 ratings)
  • 3
    0% (12 ratings)
  • 2
    0% (9 ratings)
  • 1
    2% (51 ratings)

Reviews with Text

  • 94% (2,834)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 7, 2025

GemPages customer support is outstanding. They’re always quick to respond, incredibly helpful with troubleshooting, and patient in answering every question I have.

Store

Crafti

Using app

Over 3 years

Total reviews

4

Average rating

5.0

Developer Reply

Good day Crafti, We’re thrilled to hear your appreciation for our customer support and that our team’s responsiveness and patience stood out. Knowing that our troubleshooting helped you effectively makes us very happy. If there’s ever anything more we can do, don’t hesitate to reach out — we’ll be here to assist. Emma GemPages Customer Support Supervisor

5 / 5 Share

Oct. 7, 2025

good

Store

HIPINS

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello HIPINS, Thank you for your feedback! We’re happy to know GemPages has been working well for you. If you ever need further support or have any questions, our team will be here and ready to assist. Emma GemPages Customer Support Supervisor

4 / 5 Share

Oct. 7, 2025

Store

Wagnum

Using app

11 months

Total reviews

2

Average rating

2.5

5 / 5 Share

Oct. 6, 2025

really great and easy to use amazing.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Good day Gethalolabs, We’re so glad to hear you found GemPages easy to use and that it’s been an amazing experience for you. Your feedback means a lot to us. If you ever need help or more tips to make the most of the app, we’ll be right here. Cindy GemPages Customer Support Supervisor

5 / 5 Share

Oct. 6, 2025

Liam was awesome. Took no time to solve my issue!

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi ShapelyU, We’re delighted to hear that Liam could help you resolve your issue so quickly! Your kind words will surely make him happy and motivate our team even more. If you ever need any additional assistance, please know we’ll be right here to help. Bella GemPages Customer Support Supervisor

5 / 5 Share

Oct. 6, 2025

Great support ever! Very nice! Highly recommend!

Store

fezzy

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello fezzy, We’re so pleased to know you had such a positive experience with our support team and found the service both nice and helpful. Should you need anything else or have new projects to explore, we’ll be here and happy to assist. Emma GemPages Customer Support Supervisor

5 / 5 Share

Oct. 5, 2025

Amazing and quick support!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello Love Your Lotus, We’re so glad to know you had an amazing experience with our support team and that the response time met your expectations. Your feedback truly encourages us to keep improving. If you ever need more help or guidance, we’ll always be right here for you. Emma GemPages Customer Support Supervisor

5 / 5 Share

Oct. 5, 2025

E' la mia prima esperienza, con pochissima conoscenza. Tutte le volte che ho avuto problemi, giorni e giorni a provare e riprovare dove fosse il problema. Adesso non esito a chiedere aiuto al supporto. GRAZIE

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Buongiorno NARCISISTA: Istruzioni per difendersi dal narcisista, Siamo felicissimi di sapere che hai avuto una buona esperienza con il nostro team di supporto. È bello sapere che hai potuto contare su di noi ogni volta che hai avuto un problema e che siamo riusciti ad aiutarti a risolverlo con pazienza e dedizione. Se avrai bisogno di ulteriore assistenza in futuro, saremo sempre qui per aiutarti. Cindy GemPages Customer Support Supervisor

5 / 5 Share

Oct. 5, 2025

Kayle is GREAT - Fantastic precision and communication skills!

Store

Krale

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Good day Krale, We’re so happy to hear your kind words about Kayle! It’s wonderful to know that her precision and communication made your experience even better. She’ll be thrilled to hear your appreciation. If you ever need further help, please know our team is always ready to assist. Bella GemPages Customer Support Supervisor

5 / 5 Share

Oct. 5, 2025

Powerful and user-friendly app with professional, responsive and supporting team! Special thanks to Jeremy, Tony and Ken.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Bagstory HK, We’re delighted to hear your positive feedback about GemPages and that Jeremy, Tony, and Ken were able to provide such professional and responsive support. We’ll make sure they hear your appreciation — it will definitely make their day. Whenever you need more assistance or guidance, our team will be right here to help. Auri GemPages Customer Support Manager

5 / 5 Share

Oct. 5, 2025

Verry good app

Store

Omielle

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Omielle, Thank you for your feedback! We’re glad you’re enjoying GemPages and that it’s been a good fit for your store. If you ever have more questions or need help, our team will be here to assist. Emma GemPages Customer Support Supervisor

5 / 5 Share

Oct. 4, 2025

Excelente atención y soporte. El equipo de GemPages es muy colaborativo y siempre está dispuesto a ayudar. Quiero destacar especialmente a Tony, quien me brindó una asistencia increíble, con mucha paciencia y dedicación para resolver todo lo que necesitaba. ¡Gracias por su apoyo y excelente servicio!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hola Luminex Store, Nos alegra muchísimo saber que tuviste una experiencia tan positiva con nuestro equipo de soporte. Tony estará encantado de saber que su dedicación y paciencia marcaron la diferencia durante tu proceso. Si necesitas más ayuda o información, estaremos siempre disponibles para apoyarte. Bella GemPages Customer Support Supervisor

1 / 5 Share

Oct. 4, 2025

GemPages is easy to use and lets you customize your store, but the product images are extremely laggy and don’t swipe smoothly. Pages also take a long time to load, which makes browsing frustrating. The builder is flexible, but performance needs a lot of improvement

Using app

7 months

Total reviews

1

Average rating

1.0

Developer Reply

Hello Slymshape, We sincerely apologise for the slow response and for the frustration caused by the lag in product images and page loading speed. Our team is already aware of this issue, and a fix has been in progress. The upcoming update, scheduled for release at the end of October, will significantly improve Product Image performance and overall page speed. Our CS team has also been in touch to share a demo of the new version so you can preview the improvements before release. If you need any further assistance or would like more information, please do not hesitate to reach out. We are always here to help. Best regards, Auri GemPages Customer Support Manager

5 / 5 Share

Oct. 4, 2025

Such an amazing page builder, very easy to work with and you can build really professional looking pages, without any code. And their customer support is really what makes this app a 10/10. They are online pretty much 24/7 and are always able to fix any issues you have.

Store

Welza

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

Good day Welza, We’re thrilled to hear that you’ve enjoyed building pages with GemPages and found both the app and our support team so helpful. It’s great to know our 24/7 availability has made your experience even smoother. If you ever need further assistance or have new ideas to try, we’ll always be here and happy to help. Auri GemPages Customer Support Manager

5 / 5 Share

Oct. 3, 2025

Awesome app for creating pages easily and fast. Good support too.

Store

MIcase

Using app

10 days

Total reviews

4

Average rating

5.0

Developer Reply

Hello Micase, We’re so glad to hear that GemPages has made creating pages fast and easy for you. It’s also wonderful to know you’ve had a good experience with our support team. If you ever need any more guidance, please know we’re right here to assist. Cindy GemPages Customer Support Supervisor

5 / 5 Share

Oct. 3, 2025

Buena atencion al cliente rapidos

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hola Distri Hogar Colombia, Nos alegra saber que tu experiencia con nuestro equipo de soporte ha sido tan positiva y que aprecias la rapidez de nuestra atención. Si necesitas más ayuda o tienes alguna duda en el futuro, estaremos encantados de asistirte. Bella GemPages Customer Support Supervisor

5 / 5 Share

Oct. 3, 2025

Great customizability and very fast and helpful customer support. Big thanks to Jamie and Jay! :)

Using app

3 days

Total reviews

5

Average rating

5.0

Developer Reply

Hi ElevatePrint3D, We’re delighted to hear that you appreciate GemPages’ flexibility and that Jamie and Jay were able to help you quickly. They’ll be so pleased to know their efforts made your experience even better. If you need any more assistance down the road, our team will be right here to support you. Emma GemPages Customer Support Supervisor

5 / 5 Share

Oct. 3, 2025

Top application

Store

Bemodo

Using app

4 days

Total reviews

4

Average rating

4.0

Developer Reply

Hallo Bermodo, Vielen Dank für dein Feedback! Es freut uns sehr zu hören, dass du GemPages als eine großartige Anwendung empfindest. Wenn du künftig Unterstützung benötigst oder Fragen hast, sind wir jederzeit für dich da. Emma GemPages Customer Support Supervisor

5 / 5 Share

Oct. 3, 2025

Awesome App and support system is really awesome.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Good day Glowrience, We’re so pleased to know you’ve had a great experience with both GemPages and our support team. Your kind words mean a lot to us. If you ever need more help or guidance, please know we’re always here to assist. Cindy GemPages Customer Support Supervisor

5 / 5 Share

Oct. 2, 2025

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

Hola GlobitaStore, ¡Nos alegra mucho saber que tu experiencia con GemPages ha sido tan positiva! Apreciamos tus palabras y nos motiva saber que la aplicación cumple con tus expectativas. Si necesitas más ayuda o tienes cualquier duda, estaremos encantados de ayudarte. Bella GemPages Customer Support Supervisor