All reviews

Rating Breakdown

  • 5
    94% (4,638 ratings)
  • 4
    3% (137 ratings)
  • 3
    1% (28 ratings)
  • 2
    0% (22 ratings)
  • 1
    2% (89 ratings)
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5 / 5 Share

Dec. 13, 2024

Probably the best customer support you could wish for. You get help even if there's a problem with another app, you get a quick response and it makes everything much easier. We highly recommend it

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 13, 2024

The support team is super nice and helpful!

Using app

7 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 13, 2024

Very simple to use app with lots of useful features. It basically has almost everything you'd need for a e-commerce store, and for the things that they don't have, apps are easy to integrate. Best thing about GP is their customer support I'd say. We've had like 5 problems we needed help with so far and every time (literally) they answered in less than 30 min and within an hour or two our problems were solved. Definitely would recommend.

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 13, 2024

I really like Gempages and the customuer service is dope!

Store

PYROCA

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 12, 2024

Servizio clienti ottimo e molto efficente. Ken e il team di suppoto mi hanno aiutato a risolvere una problematica in poco tempo. Altamente consigliato

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2024

Service SAV / Technique très réactif, à l'écoute et impliqué ! Ils font de leur meilleur pour assurer votre satisfaction jusqu'à développer des lignes de code pour vous. Le logiciel est assez intuitif ! Je recommande. Une mention spéciale pour Kayle, Orion et toute l'équipe technique !

Using app

3 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Dec. 12, 2024

This app is one of the best page editors available on the App Store. It’s a powerful tool that can bring your product pages to life with excellent styling options. Additionally, the support team is incredible—they respond quickly and are always ready to assist with any issues. Highly recommend this app!

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 11, 2024

I was helped by Annie and she was truly professional and SUPER punctual in her responses. She solved all my problems in a very short time. Great experience with this application. Compliments to the assistance!

Using app

2 months

Total reviews

5

Average rating

4.8

5 / 5 Share

Dec. 11, 2024

Great product, great very helpful customer service

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2024

Great app and great support

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2024

Used on multiple stores its great so easy to use and any problems has great support to help you

Using app

5 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Dec. 10, 2024

I had the pleasure of working with Tina while resolving several challenges I faced with GemPages, and I cannot express how incredibly helpful and professional she was throughout the process. From the very first interaction, it was clear that Tina possesses an in-depth understanding of GemPages and a remarkable ability to troubleshoot effectively. One of the aspects I appreciated most was Tina’s patience and attentiveness. She took the time to thoroughly understand each of the problems I encountered, no matter how small or complex. Her explanations were clear and easy to follow, even for someone like me, who isn’t particularly tech-savvy. She guided me step-by-step, ensuring I felt confident in implementing the solutions she provided. What truly stood out was Tina’s proactive approach. Not only did she address the issues I brought to her attention, but she also identified other areas where improvements could be made. Her recommendations were insightful and led to noticeable enhancements in my website’s design and functionality. It felt like she genuinely cared about helping me succeed. Tina’s communication skills deserve special mention as well. She was prompt, professional, and personable in all her responses. I never felt rushed or overlooked, and her ability to explain technical concepts in simple terms made the process so much smoother. Thanks to Tina, all my problems with GemPages were resolved quickly and effectively, and I gained a deeper understanding of the platform. She turned what could have been a stressful experience into a productive and enjoyable one. I wholeheartedly recommend Tina to anyone who needs assistance with GemPages. Her expertise, professionalism, and dedication to customer satisfaction are truly unmatched. Thank you, Tina, for your outstanding support—I couldn’t have asked for a better experience!

Using app

6 days

Total reviews

13

Average rating

4.9

5 / 5 Share

Dec. 10, 2024

While the design tools are really slick and you can design engaging experiences, though take a little getting used to the depth of capabilities, the support is where the value shines with Gempages. Sure, there have been simple things they have told me how to do myself. Its the ones where they go away for a little while and come back with a 'Hey we did it for you, check this link' and whatever problem or question on how to do a thing, has been done. Amazing - can recommend!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2024

I highly recommend this plug-in. I have been using this plug-in for 4 years. Now I have changed a company to build a brand official website from scratch. I still choose to use this plug-in. I am very familiar with it. They also upgrade quickly and it is getting better and better. If you want to build an excellent website, then I recommend him, and their service is always very timely and effective, which makes me very satisfied.

Store

ORTUR

Using app

About 1 year

Total reviews

8

Average rating

5.0

5 / 5 Share

Dec. 10, 2024

Fast and precise service, Pauline solved my problem in very few minutes

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2024

great app, incredible staff

Using app

About 8 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 9, 2024

Tony was AMAZING! Im new to all of this and he was super patient with me on helping me with my needs! AGAIN he is AMAZEBALLS! Hey YO TONY!!!! Thank you!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 9, 2024

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 9, 2024

It is the absolute best editor for managing product pages and other things. I should add that the support is really professional-Jeremy helped me a lot. Thank you very much for your app.

Store

AC

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 9, 2024

Really good and easy to use, good customer support too!

Using app

About 1 month

Total reviews

2

Average rating

5.0