All reviews

Rating Breakdown

  • 5
    95% (4,312 ratings)
  • 4
    3% (119 ratings)
  • 3
    1% (26 ratings)
  • 2
    0% (21 ratings)
  • 1
    2% (80 ratings)
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5 / 5 Share

April 21, 2024

Awesome customer support

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 19, 2024

Excellent software. Gempages is easy to use and the support team is very good!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 19, 2024

When changing the Shopify theme, there was a movement on the Gempage landing pages, I got in touch and they helped me quickly, thank you very much, highly recommended

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 19, 2024

This app is perfect! It helps me with my web design and the customer service is amazing, fast, kind and helpful!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 19, 2024

The. Best. Customer. Support. Team. EVER! They literally fixed all of my problems in less than 1 hour and I can't say enough time thank you to these guys. I would highly suggest Gempages!!!

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 19, 2024

Affordable pricing scheme and excellent support! I ran into an issue with my theme causing my GemPages to display incorrectly. Their support team was fantastic, resolving it within 2 hours!"

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 19, 2024

Une utilisation relativement simple qui ne nécessite pas de formation en code. Une personnalisation de toutes les pages assez poussé. Un très bon rapport qualité/prix. Surtout une équipe d'assistance très réactive et compétente.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 18, 2024

extremely satisfied

Using app

3 months

Total reviews

30

Average rating

5.0

1 / 5 Share

April 18, 2024

I tried to use it and it made my site with errors. and also after removing the app we still have issues.

Using app

2 days

Total reviews

4

Average rating

4.0

5 / 5 Share

April 18, 2024

There are shopify apps and then there is Gempages, they have completely separated themselves from the competition with a friendly easy interface and a customer service and tech team that I haven't experienced in years. They will work diligently to find a solution and their response time is incredible. In a sea of shopify apps I strongly suggest you start with Gempages!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 18, 2024

Very practical app and exceptional support, they helped us greatly with our designs!

Using app

10 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 17, 2024

i give this 5 star rate for Kem who sincerely serve me

Store

Hotmoon

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 17, 2024

The best app for designing pages hands down. Ken was an amazing help as well and was very kind. Highly recommend this app.

Store

Trovano

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

April 17, 2024

Amazing app, their new V7 editor is top of the line and way better than like pagefly. Customer service is very very fast and always helpful. This is worth the spend.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 17, 2024

This app has amazing customer support, they are quick to help even late at night. Sarah has helped me out a lot! I am super impressed with their team to say the least. The app builder itself is great, it reminds me a lot of Elementor which I use for Wordpress but honestly, I think Gem pages is much easier to use. If you are even somewhat familiar with building websites, this is a much better option vs. hiring an expensive "shopify expert" to code for you.

Using app

3 months

Total reviews

1

Average rating

5.0

1 / 5 Share

April 16, 2024

Its really to bad services. I canceled my free trial plan 3.day but they kept charging me!!! I talk to customer service and they said, they will deposit deposit your money in 5 day but its lie!!

Using app

15 days

Total reviews

1

Average rating

1.0

Developer Reply

Dear New Yorker Store, We apologize sincerely for the inconvenience you experienced. Upon reviewing our records, we have confirmed that the refund was successfully processed from our end as per our latest communication. Should you require any further assistance or if there are any lingering concerns, please do not hesitate to reach out to us. We are here to assist you in any way we can. Thank you for providing your feedback. We are committed to continuously improving our service and will strive to ensure a more seamless experience in the future. Warm regards, GemPages Customer Support Team

4 / 5 Share

April 16, 2024

Really good solution and helpful support service. Could do with a few more templates but still worthwhile.

Using app

11 days

Total reviews

1

Average rating

4.0

5 / 5 Share

May 5, 2024

GemPages has truly raised the bar in the realm of Shopify page building websites. From the outset, their service has far exceeded my expectations. The team's responsiveness is unmatched; they don't just address concerns quickly, but with thoroughness that demonstrates a genuine commitment to customer satisfaction. What truly impressed me was their willingness to go above and beyond. I had a particular request that I thought might be a stretch, but they not only found a way to accommodate it but did so with excellence. It's rare to find a company so dedicated to meeting the unique needs of its users. In light of my experience, I wholeheartedly recommend GemPages to anyone in need of a top-tier page building solution for their Shopify store. Whether you're a seasoned pro or just starting out, GemPages is the partner you want by your side.

Store

Candor

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 15, 2024

Very good customer service and support team even on the free plan right now , going to upgrade to paid plan soon since their support is so efficient

Using app

5 days

Total reviews

4

Average rating

5.0

5 / 5 Share

April 15, 2024

My go to web builder! Not only makes things much easier, the Customer Service is top-shelf. Always appreciate the team behind the app. Responsive and always Super helpful!

Using app

Over 1 year

Total reviews

1

Average rating

5.0