GemPages Landing Page Builder
#1 Conversion-focused Page Builder to grow your business
Rating
4.8
feedback
4,913
chart
#220
All reviews
Rating Breakdown
Nov. 7, 2022
We recently started using this app. It has so many features and is allowing us to make a great-looking site. The customer support is amazing, they are supper responsive and go above and beyond to help with any issues.
Thanks very much for your balanced and fair review. We're happy to hear that you find GemPages helpful. Feel free to let us know via our live chat channel. We would be happy to check and make it right for you!
Oct. 25, 2022
This app's support is great - really quick solutions when things go wrong. The app in general has improved over the last year with new features and updates. However, it can be glitchy at times but this may be because we work on a complex theme. With simple Shopify themes, this app would be great and it really easy to use.
Thank you for taking the time to provide a rating. Your opinion is valued greatly, and it helps us maintain an excellent standard of service for our customers. Please let us know if there's something we could do to improve your experience. Please feel free to reply to this thread or reach out to us via our support email address - [email protected] so that we can assist you better.
Oct. 21, 2022
This app, along with customer support help me a lot. My site was very basic, an they have loads of options to change that. Only thing is it wasn’t as easy as drag & drop. Once I got the hang of it my trial was over. Hopefully my store makes money soon, an I can get a plan to continue changes. I would recommend.
Thank you for taking the time to provide a rating. Your opinion is valued greatly, and it helps us maintain an excellent standard of service for our customers. Please let us know if there's something we could do to improve your experience. Please feel free to reply to this thread or reach out to us via our support email address - [email protected] so that we can assist you better.
Oct. 16, 2022
awesome support and an ok page editor, user experience can get better - but it cover with an amazing support team that will help you with that experience. they told me they keep evolving and I believe them. the top editors in market are all awful if to be honest - and this one is floating above them by very little. but again - the support that it comes with, makes it one of the better ones. cant wait for their next evolution so I can give them 5 stars with my heart. 4 stars is on for the AMAZING SUPPORT. the rest is 3 stars.
Hi Amir, First of all, I'm really sorry for the inconvenience you got while using our app and truly appreciate your effort working on the templates so far. I hope you understand that we've always tried our best to improve GemPages everyday so our users can have a stable solution for a page builder. So rest assured that we're here to support you along the way if you encounter any difficulties. Thank you once again for bringing the issues to our attention. I can understand your experiences and look forward to providing a much better experience in the months to come. Your feedback may decide which we will implement to GemPages page builder in next updates, so if you have any other feedback or questions, please don't hesitate to contact us via Livechat or email address [email protected]. I'm always behind and make sure your feedback has been listened to consistently. We also have sent you an email to continue assisting on the current the homepage issue and would love to hear from you! I do hope we will have a chance to work together to make things right for you. James | Customer Success Manager
Oct. 11, 2022
A great app overall. There were a few technicalities that I needed help with and their support team is very prompt and thorough.
Thank you for taking the time to provide a rating. Your opinion is valued greatly, and it helps us maintain an excellent standard of service for our customers. Please let us know if there's something we could do to improve your experience. Please feel free to reply to this thread or reach out to us via our support email address - [email protected] so that we can assist you better.
Sept. 12, 2022
Some of the best support I've ever had. I have to say this first and foremost - Walter was absolutely brilliant, super attentive, keen to help problem solve with me and any issue was remedied rapidly! Gempages is a great app if you find your shopify template pages limiting. The software completely opens up your options to create any variety of pages - each module has extensive options on positioning, colouring...you name it! Highly recommended.
Thanks for taking the time to rate us, your feedback is greatly appreciated and helps us maintain a high level of service for our customers. Please let us know your concerns, if any. We guarantee that we will do everything in our power to ensure that you are completely satisfied. Nathan | GemPages Customer Success Team
Sept. 5, 2022
I've been using this software for more than a month, and it still hasn't let me down after paying for it. I've read all of their tutorials. Their team is very patient, and they'll get a reply within a day. The software isn't perfect, and sometimes there are some small problems. , but don't care, it's really fun to communicate with this group of people, I've lost my temper with them, some people can't really solve the problem, but it's a minority, now my page is beautiful, I think my time is worth it .
Thank you for rating your experience with GemPages! We strive to provide our customers with the greatest possible experience. However, sometimes errors may occur even when the greatest care is taken. Please do not hesitate to let us know how we could serve you better so that we can improve your and all other customers' future experiences. Best wishes!
Aug. 24, 2022
Bonne application pour faire des mises en page soignées, quelques soucis de temps en temps à corriger mais le service client Gempages est toujours rapide et professionnel pour m'aider.
Thank you for taking the time to provide a rating. Your opinion is valued greatly, and it helps us maintain an excellent standard of service for our customers. Please let us know if there's something we could do to improve your experience. Please feel free to reply to this thread or reach out to us via our support email address - [email protected] so that we can assist you better. Cindy | GemPages Customer Success Team
Aug. 12, 2022
excelente, suporte é fantastico......................................................................
Thank you for taking the time to rate us, your feedback is greatly appreciated and helps us maintain a high level of service for our customers. Please let us know your concerns, if any. We guarantee that we will do everything in our power to ensure that you are completely satisfied. Cindy | GemPages Customer Success Team
May 4, 2022
I enjoyed the flexibility in designing a landing page but it was slow sometimes and often got stuck.
Using app
Almost 2 years
Total reviews
3
Average rating
4.7
April 20, 2022
Highly recommend, versatile, intuitive, and conducive to a powerful workflow where you can let your creativity run wild. With no prior experience in website building, I made my website look and function exactly as I wanted. Support is second to none, I recently ran into a pretty major technical issue that made my website virtually unusable. Fixing it was way beyond my expertise. Messaged them about it before bed and by the time I woke up they sorted it quickly and professionally, and now everything is up and running perfectly as it should be.
April 30, 2022
Edit: I'm changing my rating to 4 stars because I realized that my PageSpeed rankings have dropped from 28 to 12 since I swtiched to GEM and tech support has confirmed to that they are not optimized for good PageSpeed rankings. This seems like a pretty significant drawback. Other than that, I'm very happy with GEM. I tried several similar apps and they all left me wanting. The best rated one costs twice as much as GemPages and that was too much. Another one didn't work well and the other two made ugly pages. This one is easy to use, integrates very well with Klaviyo and JudgeMe, makes beautiful looking pages, and it is priced right. They even automatically fixed my install when i upgraded my Turbo theme. I'm all set now.
March 18, 2022
Best customer service. So quick, so hands on. The pages look so much better!! I would recommend this app 100 times over.
March 3, 2022
Good builder which could be better in the future. gempages is already quite a good builder for casuals - but to be really a builder for everything it needs something like a pro mode with more setting, a tree control at the right side and better animation capabilities. If you want to be the best there is for shopify - look at something like Oxygen builer or bricks builder. If you could achieve something like that - that would be turely awesome and innovative for shopify as a platform
We greatly appreciate your your review and glad to hear that GemPages is helpful in creating your pages. I'll surely pass your interests to our DEV team & Design team for further consideration. Thank you so much again for bring them to our attention! All the best! Cindy | Customer Success Team
Jan. 25, 2022
Great app for designing pages with much more control than the default Shopify page builder. Coming from a background in WordPress, this app is similar to page builders such as Elementor. One note/item to be aware of: When using GemPages for your product pages, you may run into some issues with adding additional functionality to the product page. For example, we added a Klaviyo back in stock button to our code, but with the GemPages product layout, the "notify me" button does not appear in the correct place. Overall, a good app for designing additional pages on your website, but I would recommend using default shopify page design for products if you intend to add functionality to those pages. Fantastic customer service, too!
Jan. 3, 2022
Solid page builder but the real gem is the live customer support. The live chat saves me every single day - totally recommend! Kenny in particular is amazing.
April 16, 2021
I have been using page builder for nearly a year and it has been great, the customer service is good and they have always resolved my issues as soon as they could even if they were no currently online, they would always sort out issues as soon as they come back. I have built beautiful pages on every page of my site thanks to this page builder and it really takes your store to the next level.
Glad to hear that you're finding GemPages helpful in creating your pages! Thank you for your review. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime. Also, please feel free to send along any feedback that you have that lost us a star to [email protected] and we would be happy to log this and get it to the right team!
April 15, 2021
I am still getting used to this app that is a bit tricky at times as it is not getting along very well with my laptop, YET. BUT the absolute best part about Gempages is their customer service that is second to none! Especially Ken, Quinn and Bella who are always there for me to help me with my questions and my issues are always resolved. Best customer service out of all apps that I have used in Shopify! Thank you guys!!!
April 13, 2021
i like this app, takes a bit time to understand it but ones you do, you wil take off. More elements are needed tho. but overall, good one gem page.
April 7, 2021
Few small problems. But customer service is fixing every problem very fast. Nice to work with GemPages.