GemPages Landing Page Builder

Some of the best support I've ever had. I have to say this first and foremost - Walter was absolutely brilliant, super attentive, keen to help problem solve with me and any issue was remedied rapidly! Gempages is a great app if you find your shopify template pages limiting. The software completely opens up your options to create any variety of pages - each module has extensive options on positioning, colouring...you name it! Highly recommended.

I enjoyed the flexibility in designing a landing page but it was slow sometimes and often got stuck.

Great app for designing pages with much more control than the default Shopify page builder. Coming from a background in WordPress, this app is similar to page builders such as Elementor. One note/item to be aware of: When using GemPages for your product pages, you may run into some issues with adding additional functionality to the product page. For example, we added a Klaviyo back in stock button to our code, but with the GemPages product layout, the "notify me" button does not appear in the correct place. Overall, a good app for designing additional pages on your website, but I would recommend using default shopify page design for products if you intend to add functionality to those pages. Fantastic customer service, too!

I am still getting used to this app that is a bit tricky at times as it is not getting along very well with my laptop, YET. BUT the absolute best part about Gempages is their customer service that is second to none! Especially Ken, Quinn and Bella who are always there for me to help me with my questions and my issues are always resolved. Best customer service out of all apps that I have used in Shopify! Thank you guys!!!

Few small problems. But customer service is fixing every problem very fast. Nice to work with GemPages.

Excellent customer service when you can reach them (time difference). They showed me how to fix things and made videos so I could learn myself. They also edited code for me to change some things as well. Takes some time and effort to play around with it to see how it looks (lots of tweaking etc) but once you get the hang of it it goes smoothly!

Easy to use and pretty straightforward. A few issues here and there but the team was always ready to help.

useful and flexible app, support team is very helpful and response quickly. great app. Hope they would add more elements and keep doing enhancement.

Very user-friendly and offers lots of functional elements to customise pages with; fairly basic but gets the job done. Ran into a problem with a module suddenly being 'too large' to publish and having to completely rebuild a page to solve it, bit of a pain. But any issues that have come up in the year or so we've been using it staff have been very quick to respond to, either offering solutions or fixing the problem themselves. Would recommend to anyone with no coding skills wanting an easy, no frills page builder and reliable support.

Good customer service! But if we improve the time of reply will be fantastic. 5 star will be given when this service improve

A great way to customize and brand a Shopify store. Support is pretty good, but you have to work with them for more complicated issues. I've generally had my issues resolved, but sometimes it can take a back and forth before they understand. Has a lot of features, but wish it had a few more, like Library blocks that were all linked so you could change the same thing without having to edit multiple pages.

Good app, Only negative thing is that building large pages with many product slows the page, but Shopify problem.

I had the app active for 2 days. As i was on another project at the same time i realized i rushed too much to activate it and reached out the Gempages support to ask if i can stop it and keep the rest of the trial. I received positive answer that i won't loose the rest and i can come back to the app whenever i'm ready. I deactivated the app after this email on the 2nd day of using it. A week later i received an email stating my trial has expired, when i actually had not used it and for already 4 days i keep writing to their support but nobody cares to reply back!!! Updating my review, as i was contacted by the support and given a good proposition/solution. Will be able to evaluate the service itself, once i start using it.

The app does as it should - helps you build custom pages however, my biggest gripe is their customer support. We pay for their advanced plan and with that, comes VIP Support but so far, the support doesn't seem any different than what we were receiving on starter plans. In fact, since we are based out of North America, their support comes the following day given the timezones - which is fair. But, don't be fooled with VIP or, even priority support if this is important to you. So far, it's been more than 3 days with a page ready to go live, waiting for support to fix what seems to me, like a bug. Other than that - great platform.

It's a very accessible application, very easy to use, ideal for beginners! I will be using it for a long time! The support it's great, they investigate until the issue it's solve, and their soft skills are quite impressive.

Found this app to be easy to implement and use. Have had a couple of interactions with support and found it to be quick and effective.

UPDATE - after I posted a negative review, a support rep named Janie came to the rescue and was able to fix the problem in 5 minutes. If you are running into an issue, I recommend you ask for her directly in order to save time and sanity. ----- ABSOLUTE NIGHTMARE OF AN APP. Spent two whole days working on a page, only to get a red "internal server error" popup when I hit the Publish button. Contacted support thinking this would be fixed, 3 days later I feel like blowing my brains out. The whole conversation is completely absurd, it’s like talking to a prototype robot from the 80’s (except they have a korean idol as their avatar). I think I’m being pranked, it’s the only explanation that makes sense. It doesn’t seem like they are even looking into this bug, so not only did I lose 2 days of work, I also have been losing my mind trying to properly communicate with them, only to get zero help & zero answer as to why this is happening or how to get the friggin page finally published.

I am still currently formulating my full thoughts on this app however it asks that i type at least 100 characters. This star count indicates my current level of satisfaction with these app developers. I will keep it updated. Current Status: Seems like Chris hired some help, things have been much better with the customer service end lately

Working on it. Having some teething problems we are working to resolve

I love this app! It is very easy to use and so intuitive. There is a few small issues but Chris has been amazing.