All reviews

Rating Breakdown

  • 5
    95% (2,908 ratings)
  • 4
    3% (81 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (9 ratings)
  • 1
    2% (50 ratings)

Reviews with Text

  • 94% (2,866)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 7, 2025

I honestly can’t overhype GemPages enough—especially because of my guy Harry. He jumped in like it was his own store and fixed every little detail. Service level: 10,000 / 10 – lightning-fast replies, crystal-clear explanations. Our conversion rate skyrocketed right after launch. If you’re not using GemPages, you’re basically leaving piles of cash on the table. Huge shout-out to Harry for the legendary support—couldn’t have done it without you, bro.

Store

Oralia

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Oralia Harry will be thrilled to hear this! We’re so pleased that his clear explanations and speedy help had such a big impact on your store’s performance. We’re always here if you need support again — wishing you even more success! Kind regards, Justin GemPages Technical Support Leader

5 / 5 Share

July 6, 2025

timothy was amazing helping me loved his service and kind treat

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Good day EN-From China with Love We really appreciate your kind words! Timothy is a gem and will be delighted to hear how much his support meant to you. We’re always happy to provide the same level of care whenever you need it. Cheers, Cindy GemPages Customer Support Supervisor

5 / 5 Share

July 6, 2025

The customer service is truly outstanding

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Elite Instinct Thank you so much for the lovely note! It’s always a joy to hear when our support service makes a great impression. If you ever need a hand again, we’ve got you covered. Warmly, Auri GemPages Customer Support Manager

5 / 5 Share

July 6, 2025

Very good!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

July 6, 2025

Massive thank you for all of your help! Wenslas was brilliant, excellent service and on a Sunday!! Who knew?! Thank you Wenslas!

Using app

About 4 hours

Total reviews

2

Average rating

5.0

Developer Reply

Good day Mail Bakes Thank you for your incredibly kind words — and we’ll be sure to pass the love to Wenslas! We're glad we could be there even on a Sunday. Let us know if there’s ever anything more we can do. Cheers, Bella GemPages Customer Support Supervisor

5 / 5 Share

July 6, 2025

Jeremy helped fix some issues I was having with my store. Very quick service and very responsive!

Store

Ulvra

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 6, 2025

The support team is incredible. They are always so friendly, quick to respond and helpful. Most of my store is built using gempages. I love the endless customization options.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Good day Twenty Four Thanks a ton for your kind feedback! We’re glad to hear that our team has been consistently friendly and helpful for your store's journey with GemPages. If you need anything else, just drop us a message! Cheers, Justin GemPages Technical Support Leader

5 / 5 Share

July 6, 2025

A great app with good user experience. Customer service staff is very supportive and helpful!

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi Tonkina Serum Thank you so much for your kind words! We're happy to hear you've had a great experience and found our customer service team helpful. We’ll be here anytime you need further support or guidance. Kind regards, Auri GemPages Customer Support Manager

5 / 5 Share

July 5, 2025

Gem Pages is absolutley incredible, they have a quick and responsive team to support their incredible app and it is just an amazingly satsifying experience to work with their software knowing that any potential roadblocks you may have can be solved in minutes, special thank you to Anthony one of the many involved in this incredible operation as he recently helped me figure out some of the issues I was confused with myself! 10/10 highly recommend.

Store

NUVEX

Using app

30 days

Total reviews

2

Average rating

5.0

Developer Reply

Good day NUVEX Your feedback made our day! We’ll be sure to pass your special thanks to Anthony — he’ll be delighted to know he made a difference. Thanks for trusting us with your store’s needs, and feel free to reach out anytime. Cheers, Bella GemPages Customer Support Supervisor

5 / 5 Share

July 4, 2025

Kiran was very patient and helpful. He took his time to answer my questions and provided screenshots every step of the way. I had been struggling with about 6 issues and he sorted everything out quickly and clearly and I was able to complete my landing page. I also got to explore other features as well. I wish the app had an affordable paid plan for stores that want between 1 - 5 landing pages only since the free plan has just 1 page and the first paid plan is unlimited pages.

Using app

10 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello Pets, Paws and Ideas We’re really happy to hear that Kiran was able to guide you through everything step by step and get all those issues sorted so smoothly. He’ll definitely appreciate hearing your kind words, and we’re glad you also had a chance to explore more features. Thanks for your suggestion about the pricing tier — we’ll be sure to share this with our product team! If you ever need anything else, we’re always ready to support you. Warm regards, Cindy GemPages Customer Support Supervisor

5 / 5 Share

July 4, 2025

Abraham, was great with quick problem solution for GemPages

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Fire Baked Cookies Thanks for the shout-out to Abraham! Quick and effective help is what we aim for, and he’ll be really pleased to know his support made a difference. Whenever you need further assistance, don’t hesitate to reach out — we’re right here. Cheers, Emma GemPages Customer Support Supervisor

5 / 5 Share

July 4, 2025

I am using this app for my product page. Just started to use this app. It was super easy to install and is working seemlessly with my shopify theme. I found all the design and customization options I wanted in easy drag and drop UI. The Chat Help was very helpful and quick to resolve the doubts I had.

Using app

About 5 hours

Total reviews

1

Average rating

5.0

Developer Reply

Good day Ankitones It’s wonderful to hear that getting started with GemPages was smooth and that our drag-and-drop tools delivered what you needed. We’re also glad our chat team helped you sort out your doubts promptly! Should you ever have more ideas to implement or questions to ask, we’re always ready to help. Best, Justin GemPages Technical Support Leader

5 / 5 Share

July 3, 2025

Really great app and next level support hats down

Store

AIRFOOT

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

July 3, 2025

excelent

Using app

5 months

Total reviews

2

Average rating

3.0

Developer Reply

Hello Soniclaire Thank you for your kind words! Short and sweet, but it truly means a lot to our team. Whenever you need a hand, we’re just one message away. Kind regards, Emma GemPages Customer Support Supervisor

5 / 5 Share

July 3, 2025

amazing support

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Good day Ketosphère Thank you for your lovely feedback! We're thrilled to know you’ve had an amazing experience with our support team. Anytime you need a hand again, we’ll be right here to help you out. Warm wishes, Cindy GemPages Customer Support Supervisor

5 / 5 Share

July 3, 2025

I had an amazing experience with Célia from the GemPages support team. She was incredibly patient with all my queries and guided me through every step with clear instructions, helpful videos, and detailed screenshots. Her kindness and supportive attitude made the entire process smooth and stress-free. Truly appreciate her dedication and professionalism!

Store

Invogue

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Invogue We truly appreciate you taking the time to share your experience with Célia! Her calm and thorough approach is one of her strengths, and your kind words will definitely make her day. If you ever need guidance again, we’re always happy to walk you through it. With gratitude, Auri GemPages Customer Support Manager

5 / 5 Share

July 3, 2025

The customer support is very helpful especially Ken, he help me with inquiries in just minutes it was fixed.

Store

My Store

Using app

--

5 / 5 Share

July 2, 2025

Awesome Service and helped me out fixing my issues

Using app

29 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Machinist's Vault Thanks a ton for your review! We're glad the support team was able to jump in and get your issue resolved smoothly. If anything else comes up, feel free to reach out anytime — we’ll always be around to assist. Cheers, Bella GemPages Customer Support Supervisor

5 / 5 Share

July 2, 2025

Muy buena atención al cliente y efectividad máxima.

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

Good day VibellaGoods Muchas gracias por tu reseña tan positiva. Nos alegra mucho saber que nuestro equipo te ha ofrecido una atención eficaz y de calidad. Si en algún momento necesitas más ayuda, estaremos encantados de apoyarte de nuevo. Un saludo cordial, Emma GemPages Customer Support Supervisor

5 / 5 Share

July 2, 2025

Nice support and app, recommend!

Using app

About 1 month

Total reviews

6

Average rating

3.7