All reviews

Rating Breakdown

  • 5
    93% (3,167 ratings)
  • 4
    3% (86 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (12 ratings)
  • 1
    1% (49 ratings)

Reviews with Text

  • 93% (3,084)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 10, 2025

Sehr guter und schneller Support! Sehr freundlich und hilfsbereit!

Store

Kronom

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Good day Kronom Vielen lieben Dank für die Rückmeldung! Es freut uns sehr zu hören, dass Sie mit unserem Support zufrieden sind. Wir bemühen uns stets, schnell, freundlich und lösungsorientiert zu sein. Sollten Sie erneut Hilfe benötigen, zögern Sie nicht – wir sind für Sie da. Mit besten Grüßen, Justin GemPages Technical Support Leader

5 / 5 Share

July 9, 2025

Wonderful service! Everything i had a problem with was met with clear understanding, patience and solution based thinking. thank you!

Store

My Store

Using app

About 2 months

5 / 5 Share

July 9, 2025

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hey Curated Beauty London Thanks a lot for your support and the 5-star rating! We’re so glad you’re enjoying GemPages and hope we continue to meet your expectations as your store evolves. If you ever run into anything or just want a tip, we’re only a message away. Cheers, Cindy GemPages Customer Support Supervisor

5 / 5 Share

July 9, 2025

Great and fast custommer support,great all around app with a ton of futures,Abiola was great to solve my problem with the post-sale page colour

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Good day NextProFooty We’re delighted to hear that Abiola could assist you with the post-sale page colour issue. Your kind words mean a lot, and we’ll make sure to pass this along to her — it will certainly brighten her day! Anytime you need help, we’re always just around the corner. Kind regards, Auri GemPages Customer Support Manager

5 / 5 Share

July 9, 2025

Ecxelente constructor, fácil rápido y entendible y soporte, super bueno, lo recomiendo

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Good day Cognitreee Gracias por compartir tu experiencia. Nos alegra saber que encontraste fácil de usar nuestro constructor y que nuestro equipo de soporte te resultó útil. Aquí estaremos para apoyarte siempre que lo necesites. Un saludo, Emma GemPages Customer Support Supervisor

5 / 5 Share

July 9, 2025

App is great, but would like to have some native features like in sales funnel, showing/not showing an upsell page conditionally if the user has already bought the upsell product, feature to add an order bump product, etc. built into it.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi spybriefinggear Thanks so much for your thoughtful feedback! We appreciate your suggestions about upsell conditions and bump product features — they’ve been noted and passed to the team for consideration. Your input helps us make GemPages better for everyone. Cheers, Justin GemPages Technical Support Leader

5 / 5 Share

July 9, 2025

I've tried several page builders, and GemPages is by far the most flexible and user-friendly. The drag-and-drop interface is smooth, and there are tons of customization options without needing to touch any code. It’s perfect for building high-converting landing pages, product pages, and even full custom layouts. What really impressed me is their customer support — super fast, knowledgeable, and always willing to go the extra mile. As someone without a design background, I’ve been able to build beautiful and responsive pages that look professional on both desktop and mobile. Highly recommended for anyone serious about improving their Shopify storefront!

Using app

1 day

Total reviews

4

Average rating

5.0

Developer Reply

Hello lovesquishy We’re so happy to hear that GemPages worked well for your needs and that our support team made a real difference. Thanks for highlighting our flexibility and the value we bring to non-designers too! Always here if you need anything. Warm regards, Bella GemPages Customer Support Supervisor

5 / 5 Share

July 8, 2025

GemPages has amazing customer service. I needed help setting up my landing page, and their team was super quick and kind. They didn’t just send me a link and leave — they actually showed me step by step what to do. I’m not a tech expert, so it really meant a lot that they took the time to explain everything clearly. Now my page looks great and works just how I wanted. If you're thinking about using GemPages, their support team makes it totally worth it.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Good day Epssi Evoke Thank you for sharing your experience! We're especially glad that our team could walk you through everything clearly — that kind of care is what we aim for. Let us know if you ever need anything else. Kindly, Cindy GemPages Customer Support Supervisor

5 / 5 Share

July 7, 2025

Big shout-out to Tony from Gem Builder! He’s been so responsive and helpful with my website setup. He answered all my questions and made everything feel much less overwhelming. Really appreciate the support!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Good day MyDigitalDaily Thanks a ton for the shout-out to Tony! We’re really glad he made your setup process feel easy and less overwhelming — that’s exactly the experience we aim for. Let us know if there’s anything else we can help with. Best, Auri GemPages Customer Support Manager

5 / 5 Share

July 7, 2025

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Venoir Germany We appreciate the 5-star rating! If you ever have questions or need a hand with anything, don’t hesitate to reach out — we’re always happy to help. Wishing you continued success with GemPages. Warm regards, Bella GemPages Customer Support Supervisor

5 / 5 Share

July 7, 2025

This app and the free features are awesome! Customer Support (Abiola) was great too! Responsive, quick, and attentive. Great Job!

Using app

18 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Draw The Line Tees LLC Thanks for the great feedback! We're thrilled that you’re enjoying both the app and the support. Abiola will be very happy to hear your kind words! We're always around if you need anything else. Cheers, Emma GemPages Customer Support Supervisor

5 / 5 Share

July 7, 2025

Helpful and so prompt! thanks amazin help Sinclair!!

Using app

20 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 7, 2025

Seems like a good page builder so far. It's got some features that others lack and it's very intuitive when building pages. I recommend it!

Using app

4 days

Total reviews

9

Average rating

5.0

Developer Reply

Good day The Sample Stop Thanks for the thoughtful review. We're glad to hear you're enjoying the builder's features and finding it intuitive — that’s exactly what we aim for! Feel free to reach out if you ever need a hand. Kindly, Justin GemPages Technical Support Leader

5 / 5 Share

July 7, 2025

Love this landing page builder! So easy to use, and all the editing just makes sense. A great user experience and great options to create whatever you need. Customer service is fantastic too.

Using app

About 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Hello ALLAVARE Thanks for the fantastic feedback! We're so happy to hear that you’re enjoying the ease and flexibility of building with GemPages. If there's ever anything we can help with, just give us a shout. All the best, Emma GemPages Customer Support Supervisor

5 / 5 Share

July 7, 2025

I honestly can’t overhype GemPages enough—especially because of my guy Harry. He jumped in like it was his own store and fixed every little detail. Service level: 10,000 / 10 – lightning-fast replies, crystal-clear explanations. Our conversion rate skyrocketed right after launch. If you’re not using GemPages, you’re basically leaving piles of cash on the table. Huge shout-out to Harry for the legendary support—couldn’t have done it without you, bro.

Store

Oralia

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Oralia Harry will be thrilled to hear this! We’re so pleased that his clear explanations and speedy help had such a big impact on your store’s performance. We’re always here if you need support again — wishing you even more success! Kind regards, Justin GemPages Technical Support Leader

5 / 5 Share

July 6, 2025

timothy was amazing helping me loved his service and kind treat

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Good day EN-From China with Love We really appreciate your kind words! Timothy is a gem and will be delighted to hear how much his support meant to you. We’re always happy to provide the same level of care whenever you need it. Cheers, Cindy GemPages Customer Support Supervisor

5 / 5 Share

July 6, 2025

The customer service is truly outstanding

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Elite Instinct Thank you so much for the lovely note! It’s always a joy to hear when our support service makes a great impression. If you ever need a hand again, we’ve got you covered. Warmly, Auri GemPages Customer Support Manager

5 / 5 Share

July 6, 2025

Very good!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

July 6, 2025

Massive thank you for all of your help! Wenslas was brilliant, excellent service and on a Sunday!! Who knew?! Thank you Wenslas!

Using app

About 4 hours

Total reviews

3

Average rating

5.0

Developer Reply

Good day Mail Bakes Thank you for your incredibly kind words — and we’ll be sure to pass the love to Wenslas! We're glad we could be there even on a Sunday. Let us know if there’s ever anything more we can do. Cheers, Bella GemPages Customer Support Supervisor

5 / 5 Share

July 6, 2025

Jeremy helped fix some issues I was having with my store. Very quick service and very responsive!

Store

Ulvra

Using app

About 3 hours

Total reviews

1

Average rating

5.0