All reviews

Rating Breakdown

  • 5
    95% (2,908 ratings)
  • 4
    3% (82 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (9 ratings)
  • 1
    2% (49 ratings)

Reviews with Text

  • 94% (2,867)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 3, 2025

I recently started using GemPages for my Shopify store, and I have to say, their page builder is incredibly functional and user-friendly. I ran into an issue with personalizing one of my landing pages, and their support service was simply phenomenal. The entire team went above and beyond to resolve the problem, providing me with detailed explanations and step-by-step guidance. Their prompt and knowledgeable assistance truly made a difference, and I now have a fully customized page that meets all my needs. I highly recommend GemPages for anyone looking for a reliable and efficient page builder with top-notch customer support.

Using app

26 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 2, 2025

“So far, my experience with GemPages support has been great . Tony has been very responsive and helpful in guiding me through my issue. I’m still working on finalising my website, but I appreciate the quick responses and assistance provided. I will update my review once I’ve had more time to explore all the features.”

Using app

About 10 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

March 2, 2025

I was dealing with an issue with the dynamic checkout button for about five hours, and it was really frustrating. I tried fixing it on my own, but eventually had to reach out to support because I just couldn’t figure it out. To my surprise, they got back to me super quickly—just four minutes after I messaged them. It took about 30-40 minutes for them to track down the problem and fix it completely. They found the issue in a spot I never would’ve thought to look. Tony, in particular, was awesome. He walked me through everything step by step and explained it clearly. As a business owner, good support like this is a lifesaver, especially when something’s messing with your business. I honestly don’t think they could’ve handled it any faster, and I’m really impressed with how they handled the whole thing.

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 1, 2025

User friendly.

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 28, 2025

Easy to use and prompt customer service

Store

Mosse

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 28, 2025

日本語での情報が少ないところや、使い方に迷うこともあるけど、カスタマーサポートが丁寧。

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 27, 2025

The customer service is incredibly helpful and very quick to follow up. It is very much appreciated.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2025

The technician's help was super prompt, replied really fast, and pinpointed the exact issue I described. Following their method, my problem is now completely solved. Thank you so much!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2025

super fácil y rápido de usar además de realmente una atención super 24/7. Agradecida por ese tipo de atención

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 24, 2025

This app has been monumental for my website! It's so user-friendly and I was able to build my pages perfectly to my liking. I highly recommend if you are someone who isn't so tech savvy but knows what you want for your page's aesthetic.

Using app

12 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello Aplomb Training! Thanks so much for your wonderful feedback! We’re happy to know that GemPages has made building your site smooth and intuitive, even without technical experience. If there’s anything you’d like assistance with moving forward, just give us a shout — we’re here to help you make your vision real. Auri GemPages Customer Support Manager

5 / 5 Share

Feb. 24, 2025

Their customer service is 10/10. IT's crucial to have timely and helpful responses as a small business owner and they really deliver. I would definitely recommend using GemPages.

Using app

5 months

Total reviews

4

Average rating

3.0

5 / 5 Share

Feb. 24, 2025

Great response from Ken and the GemPages team! Quick fixes for my issue and great explanation of the issue I was having.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 24, 2025

Gemini Page Builder's support is top-notch! Fast, clear, and super helpful. They solved my issues quickly and patiently. Highly recommend!

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 23, 2025

The App is very easy to use. It's a must have if you want to scale your business. Also the copy paste between pages or saving blocks are perfect to work faster and in a pixel perfect way. The price is also perfect, no need to spend $500 per month.

Using app

2 months

Total reviews

13

Average rating

5.0

5 / 5 Share

Feb. 23, 2025

Great application with fast and efficient assistance even on Sunday mornings :)

Store

Revvo

Using app

10 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 22, 2025

Atendimento super rápido e preciso, tive uma duvida e resolveram em questão de minutos, um dos melhores suporte que já tive. Parabéns a equipe da GemPages.

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 21, 2025

Muy intuitiva y si tienes dudas el equipo de soporte es muy amable y te ayudan casi de inmediato.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 21, 2025

Very quick to respond to issues. All issues were fixed and most of the issues were my errors! Great application.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 21, 2025

Emerald is the man. He showed up and helped me set up my shop pay-in-installments on my landing page to help give my cold traffic multiple payment alternatives. This meant a lot for lowering the perceived cost of my product and will surely help my conversions! He didn't stop until it was 100% complete and even helped with the most tedious stuff. He gave copy/paste codes and couldn't have made it easier.

Using app

About 1 year

Total reviews

4

Average rating

4.8

Developer Reply

Hello Boulder City Soap & Candle Co., Thank you so much for your awesome feedback! We're thrilled to hear that Emerald was able to support you all the way through with such dedication. We'll definitely share your kind words with him—it’ll mean a lot! If you need anything else, we’re always here for you. Auri GemPages Customer Support Manager

5 / 5 Share

Feb. 20, 2025

A powerful page building app that meet my all needs, and their customer service act very fast, Ken helps me professionally and solve my problem in 5 min!

Using app

About 1 month

Total reviews

18

Average rating

4.9