All reviews

Rating Breakdown

  • 5
    95% (3,583 ratings)
  • 4
    3% (94 ratings)
  • 3
    0% (12 ratings)
  • 2
    0% (14 ratings)
  • 1
    1% (56 ratings)

Reviews with Text

  • 92% (3,460)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 8, 2025

Using app

15 days

Total reviews

4

Average rating

5.0

Developer Reply

Ciao Kyn-Italia, Siamo felici di sapere che stai apprezzando la tua esperienza con GemPages. Ti ringraziamo per la tua fiducia e per aver scelto la nostra app. Se hai bisogno di aiuto per esplorare altre funzionalità, il nostro team sarà sempre pronto ad assisterti. Cindy GemPages Customer Support Supervisor

5 / 5 Share

Oct. 8, 2025

La atencion al cliente es super buena, ellos no dicen que no a ninguna duda ni peticion son muy amables y acomedidos , mejor para los que no sabemos mucho de programacion y necesitamos una ayuda en este sentido. La persona que me atendio fue Tony muy buena persona muy atento atendió a todo lo que necesitaba

Store

X-Fider

Using app

12 months

Total reviews

2

Average rating

5.0

Developer Reply

Hola X-Fider, Gracias por tu amable reseña. Nos alegra saber que Tony pudo ayudarte con tanta atención y que tu experiencia con nuestro equipo fue positiva. Si necesitas más asistencia en el futuro, estaremos encantados de ayudarte. Auri GemPages Customer Support Manager

5 / 5 Share

Oct. 7, 2025

This is a great app for building landing pages. I've tried a few and this has been the easiest to navigate with lots of great templates. Today I went through to support for the first time (using for 6 weeks) and they were able to problem solve for me within 60 minutes and the human help was excellent. Definitely recommend.

Using app

About 1 month

Total reviews

6

Average rating

5.0

Developer Reply

Hello Madeit Australia, Thank you for your detailed feedback. We are so pleased to hear that GemPages has been the easiest and most reliable tool for you and that our support team resolved your issue quickly. If you need any help with your next build, please feel free to reach out. We are always happy to assist. Justin GemPages Technical Support Leader

5 / 5 Share

Oct. 7, 2025

good customer support. the theme takes getting used to.

Store

Nella

Using app

About 5 hours

Total reviews

8

Average rating

4.5

Developer Reply

Hello Nella, We appreciate your kind words about our customer support. The team will be glad to know their efforts are valued. If you would like any help customizing your theme further, we are right here to guide you. Cindy GemPages Customer Support Supervisor

5 / 5 Share

Oct. 7, 2025

Excelente respuestas super rapidas y me soluciono con explicacion en videos e imagenes, me ayudo bastante ya que estoy comenzando en este mundo de las paginas web

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 7, 2025

The most important review you'll read: this is my first review ever on Shopify apps. And from all apps I've tried: Gempages is not just super beginner-friendly, it also has the best customer service, because they're so fast with helping you write code, change design and fix bugs. They speak proper English, explain themselves with screenshots and deliver with SPEED. And speed is e-v-e-r-y-t-h-i-n-g in e-commerce. Team Gempages, thank you very much for everything.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Good day Islamic Businessclub, We’re incredibly grateful for your thoughtful review and thrilled to know how much GemPages has helped you with both design and speed. It’s fantastic to hear that our team’s quick communication and detailed explanations made such a difference to your experience. If you ever need further assistance or have new ideas to implement, our team will be right here and ready to help. Auri GemPages Customer Support Manager

5 / 5 Share

Oct. 7, 2025

Sehr geiler Builder. Meiner Meinung nach ein Must-Have, vorallem für Videos undso, aber manche Features fehlen noch, bin mir aber sicher die kommen noch, hier passiert viel (neue Updates). Und Support ist voll gut

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Hallo Obzessed, Vielen Dank für dein tolles Feedback! Es freut uns sehr zu hören, dass du GemPages als Must-Have empfindest und unser Support dich überzeugen konnte. Wir arbeiten ständig daran, neue Features und Verbesserungen hinzuzufügen, also bleib gespannt auf kommende Updates! Wenn du künftig Hilfe brauchst oder Fragen hast, stehen wir dir jederzeit gerne zur Verfügung. Bella GemPages Customer Support Supervisor

5 / 5 Share

Oct. 7, 2025

Super helpful team, quick responses, and great service. 5/5 all around!

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello Buymidis.com, We’re happy to hear that our team’s quick responses and helpful support met your expectations. Your kind words mean a lot to us. If you ever need more guidance or assistance, please know we’re here to help. Cindy GemPages Customer Support Supervisor

5 / 5 Share

Oct. 7, 2025

GemPages customer support is outstanding. They’re always quick to respond, incredibly helpful with troubleshooting, and patient in answering every question I have.

Store

Crafti

Using app

Over 3 years

Total reviews

4

Average rating

5.0

Developer Reply

Good day Crafti, We’re thrilled to hear your appreciation for our customer support and that our team’s responsiveness and patience stood out. Knowing that our troubleshooting helped you effectively makes us very happy. If there’s ever anything more we can do, don’t hesitate to reach out — we’ll be here to assist. Emma GemPages Customer Support Supervisor

5 / 5 Share

Oct. 7, 2025

good

Store

HIPINS

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello HIPINS, Thank you for your feedback! We’re happy to know GemPages has been working well for you. If you ever need further support or have any questions, our team will be here and ready to assist. Emma GemPages Customer Support Supervisor

5 / 5 Share

Oct. 6, 2025

really great and easy to use amazing.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Good day Gethalolabs, We’re so glad to hear you found GemPages easy to use and that it’s been an amazing experience for you. Your feedback means a lot to us. If you ever need help or more tips to make the most of the app, we’ll be right here. Cindy GemPages Customer Support Supervisor

5 / 5 Share

Oct. 6, 2025

Liam was awesome. Took no time to solve my issue!

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi ShapelyU, We’re delighted to hear that Liam could help you resolve your issue so quickly! Your kind words will surely make him happy and motivate our team even more. If you ever need any additional assistance, please know we’ll be right here to help. Bella GemPages Customer Support Supervisor

5 / 5 Share

Oct. 6, 2025

Mona is the best

Using app

About 10 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 6, 2025

Great support ever! Very nice! Highly recommend!

Store

fezzy

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello fezzy, We’re so pleased to know you had such a positive experience with our support team and found the service both nice and helpful. Should you need anything else or have new projects to explore, we’ll be here and happy to assist. Emma GemPages Customer Support Supervisor

5 / 5 Share

Oct. 6, 2025

The support team is simply excellent — always responsive and ready to help, explaining every step in detail. I recently started using this app and was pleasantly surprised by how many possibilities it offers for website creation. I haven’t come across a single task here that I haven’t been able to accomplish.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 5, 2025

Amazing and quick support!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello Love Your Lotus, We’re so glad to know you had an amazing experience with our support team and that the response time met your expectations. Your feedback truly encourages us to keep improving. If you ever need more help or guidance, we’ll always be right here for you. Emma GemPages Customer Support Supervisor

5 / 5 Share

Oct. 5, 2025

E' la mia prima esperienza, con pochissima conoscenza. Tutte le volte che ho avuto problemi, giorni e giorni a provare e riprovare dove fosse il problema. Adesso non esito a chiedere aiuto al supporto. GRAZIE

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Buongiorno NARCISISTA: Istruzioni per difendersi dal narcisista, Siamo felicissimi di sapere che hai avuto una buona esperienza con il nostro team di supporto. È bello sapere che hai potuto contare su di noi ogni volta che hai avuto un problema e che siamo riusciti ad aiutarti a risolverlo con pazienza e dedizione. Se avrai bisogno di ulteriore assistenza in futuro, saremo sempre qui per aiutarti. Cindy GemPages Customer Support Supervisor

5 / 5 Share

Oct. 5, 2025

Powerful and user-friendly app with professional, responsive and supporting team! Special thanks to Jeremy, Tony and Ken.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Bagstory HK, We’re delighted to hear your positive feedback about GemPages and that Jeremy, Tony, and Ken were able to provide such professional and responsive support. We’ll make sure they hear your appreciation — it will definitely make their day. Whenever you need more assistance or guidance, our team will be right here to help. Auri GemPages Customer Support Manager

5 / 5 Share

Oct. 5, 2025

Jeremy was super nice and helped me right away fix the issue. Everything works properly! Thank you

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 4, 2025

Excelente atención y soporte. El equipo de GemPages es muy colaborativo y siempre está dispuesto a ayudar. Quiero destacar especialmente a Tony, quien me brindó una asistencia increíble, con mucha paciencia y dedicación para resolver todo lo que necesitaba. ¡Gracias por su apoyo y excelente servicio!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hola Luminex Store, Nos alegra muchísimo saber que tuviste una experiencia tan positiva con nuestro equipo de soporte. Tony estará encantado de saber que su dedicación y paciencia marcaron la diferencia durante tu proceso. Si necesitas más ayuda o información, estaremos siempre disponibles para apoyarte. Bella GemPages Customer Support Supervisor