All reviews

Rating Breakdown

  • 5
    95% (3,583 ratings)
  • 4
    3% (94 ratings)
  • 3
    0% (12 ratings)
  • 2
    0% (14 ratings)
  • 1
    1% (56 ratings)

Reviews with Text

  • 92% (3,460)
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5 / 5 Share

Sept. 12, 2025

Super happy with the app, the customer support is top notch!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 12, 2025

the best customer support ever

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2025

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 11, 2025

So helpful and responses have been the fastest I've received for any online platform!

Using app

15 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 11, 2025

Great Support !

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 11, 2025

This APP is very useful. It can realize many layouts I want. However, the layout I made is relatively complicated. There are some problems that I can't solve by myself, so I found the customer service. The answer was very careful. I asked the customer service again and again, and he was very patient and told me what to do very carefully. I finally completed the product page I wanted. I must give it 5 stars.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2025

When it was looking dark and I didnt know how to publish my page, I got the top assistance from Brad. He took his time with me and made it seem easy when I was about to throw in the towel. Thank you

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 10, 2025

¡Tina es la mejor dando atención, literalmente me pasé casi todo el día chateando con ella y me ayudo enormemente con la creación de mí página aparte de muchas otras dudas, realmente asombroso el soporte estoy encantado!!

Using app

24 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 10, 2025

Support is very knowledgeable, anytime I have something I want to try, they're always there to help me out.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 10, 2025

10/10 experience so far! Very easy and intuitive to make pages by dragging and dropping elements and the customer service is top notch too! Very quick and ready to help. Thankyou Brad, Nathan, Dzung & Kyle for helping me out!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 10, 2025

great plugin for my store very customizable as well

Using app

15 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Sept. 10, 2025

GemPages is hands down the best store builder I’ve ever used. The drag-and-drop builder makes it incredibly easy to create beautiful, high-converting pages without needing to write a single line of code. It’s super flexible and gives me full creative control over my store design. What really sets GemPages apart, though, is their amazing support team. I had a question about customizing a section, and Kayle from support went above and beyond to help me. Not only did they solve my issue quickly, but they also explained everything clearly so I understood how to do it myself in the future. That kind of support is rare, and it made a huge difference.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 9, 2025

GemPages is a super intuitive page builder, but what truly sets it apart is the support. The team's response time is lighting fast, and they've gone out of their way to help me with every question, no matter how small. They don't just point you to an article; they actively help you fix the issue. A 10/10 app for sure.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 9, 2025

solved my issue

Store

Hiquo

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 9, 2025

When I needed help most, there was one man who could save the day: Kiran. Amazing customer support and excellent interface.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 9, 2025

they are always willing to help and have never failed to come up with a solution!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 9, 2025

I’m absolutely thrilled with GemPages! No matter what questions I had, the support team always helped me patiently and in great detail. The customer service is truly outstanding. The app itself is fantastic – I only wish I had discovered it earlier. Building shops is finally fun, and compared to hiring a developer, the price is unbeatable. I’ll definitely stick with GemPages and can highly recommend it to anyone!

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 9, 2025

“I’m not very tech-savvy, but GemPages Landing Page Builder has been a game-changer for me. It’s easy to use, the instructions are clear, and whenever I get stuck, their support team is always there to help. I’ve been able to create pages without feeling overwhelmed.”

Store

My Store

Using app

About 3 hours

5 / 5 Share

Sept. 9, 2025

First time using gempages ran into few issues, and made a ticket and my agent was Ken, he was amazing super helpful got my issue sorted and explained to me why and how to fix it. THANK U KEN

Store

Truvana

Using app

About 2 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 8, 2025

GemPages has been a lifesaver for my store! The team is always friendly, quick to respond, and incredibly helpful. Every time I’ve had an issue, they’ve handled it fast and with a positive attitude, making the whole process stress-free. Thanks to Tina, had my site back up and running beautifully, and I couldn’t be happier with the results. Highly recommend them to anyone who wants reliable support and a smooth, professional website! Thanks Nora Trini Skies

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Good day Triniskies, We’re so glad to hear how much GemPages has helped your store and that Tina was able to assist you with care and positivity. Your kind words will mean a lot to her, and we’re happy the experience left you fully satisfied with both the app and the results. Should you need any more assistance in the future, you can count on us to be right here. Bella GemPages Customer Support Supervisor