All reviews

Rating Breakdown

  • 5
    95% (3,583 ratings)
  • 4
    3% (94 ratings)
  • 3
    0% (12 ratings)
  • 2
    0% (14 ratings)
  • 1
    1% (56 ratings)

Reviews with Text

  • 92% (3,460)
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5 / 5 Share

June 25, 2025

Best support :)

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 25, 2025

Support is quick to respond and solve any issues

Using app

Over 4 years

Total reviews

9

Average rating

5.0

5 / 5 Share

June 25, 2025

The support at Gempages is great! Kiran was super helpful in walking me through setting up an optin form from Klaviyo. Thanks!

Using app

13 days

Total reviews

3

Average rating

5.0

5 / 5 Share

June 25, 2025

Amazing Support from Kayle! I had the pleasure of being assisted by Kayle from the GemPages customer support team, and I couldn't be more impressed. She was incredibly helpful, patient, and knowledgeable, and went above and beyond to help me solve an important issue I was facing. Thanks to her guidance and professionalism, everything was resolved smoothly and efficiently. Her friendly attitude made the entire experience even better. Kayle truly represents outstanding customer service, and I’m so grateful for her support. Thank you, Kayle – you’re a star!

Store

UNLUXE

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 23, 2025

Amazing customer support... can reach out to them for absolutely anything

Store

Scope

Using app

6 months

Total reviews

5

Average rating

5.0

5 / 5 Share

June 24, 2025

I've been using GemPages for a year now and I'm absolutely happy with it! It offers so many possibilities for customizing the look and feel of my store. Whether it's the homepage, product pages, or landing pages – the drag-and-drop editor makes it easy to create exactly what I envision, without needing any coding skills. What really stands out is the support team: super responsive, helpful, and always focused on finding the best solution. You truly feel supported as a user.

Store

DOG1

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

June 24, 2025

Great app- the support is 10/10 and responsive. Very happy. You can see the site we built entirely with Gem Pages here: https://www.undeez.co

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 24, 2025

メールでのサポートはもっと返信までに時間がかかると思っていましたが、でとても迅速に対応くださいました。動画で知らせてくださったりととても安心できました。 ありがとうございました。

Using app

About 3 years

Total reviews

2

Average rating

4.5

5 / 5 Share

June 24, 2025

Outstanding support from Annie and the Gempages team! After struggling for an entire day with CTA buttons that looked completely off across different mobile devices, I was honestly frustrated and worried. But Annie went above and beyond to solve the issue—not only guiding me patiently step by step, but also stepping in to do the actual work when I couldn’t figure it out. She ensured everything looked exactly how I wanted, with perfect responsiveness across devices. Her kindness, professionalism, and determination truly stood out. It’s rare to find this level of customer support. Thank you, Annie, for saving my landing page and making the experience so smooth!

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 23, 2025

Its very easy to use with the drag and drop template. The support is very helpful as well when I couldn't figure something out.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 23, 2025

Nice templates and really good support!

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 23, 2025

I recently started using GemPages, and so far, I’m really pleased with the experience. The tool is well-designed, flexible, and makes it much easier to build custom pages on Shopify, even without coding knowledge. And I really appreciate the responsiveness and clarity of the support team. They answer questions quickly, provide useful guidance, and make the setup process smoother. Overall, a solid product with reliable support. If you're looking to upgrade your store's design with more freedom and ease, GemPages is definitely worth trying.

Store

My Store

Using app

--

5 / 5 Share

June 21, 2025

GemPages has truly been a game changer for me in building my Shopify store. The drag-and-drop interface is super intuitive – I didn’t need to know any coding to create beautiful product pages, collection pages, and landing pages that perfectly match my brand's vibe. What I love most: Very beginner-friendly – whether you're just starting out or already experienced, it’s easy to use. Highly customizable – I can build any type of page I need without limitations. Fully responsive – layouts look great on desktop, tablet, and mobile. SEO-friendly – it's easy to add custom HTML, schema, and optimized content. And most importantly, the support team is amazing – they’re fast, helpful, and genuinely care, even outside typical working hours. If you're building a Shopify store and want the freedom to design your site exactly the way you imagine (without hiring a developer), GemPages is 100% worth trying. After using it, I honestly can’t go back.

Using app

8 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 10, 2025

Excellent support on hand - very reassuring as you are working through the process of updating pages. They are super responsive and very willing to work with you if any queries arise - Highly recommend!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 18, 2025

Store

.

Using app

3 months

5 / 5 Share

June 18, 2025

デザインの自由度が高く操作も分かりやすいです。 GemPages offers great design flexibility and is very easy to use. 問題が発生した時もチャットですぐに対応してもらえるので本当に助かりました。 When I ran into some issues, their chat support responded quickly and helped me resolve everything — I really appreciated that. メインサイトのテーマのCSSが影響する場合があり、困りましたが、テーマのカスタムCSSの最後に .gp-mx-auto h2 {all: unset;} のようにGemPages で構築したサイトはCSSを反映しないという定義を加えることで解決しました。 At first, I was a bit confused because my main site's theme CSS was affecting my GemPages layout. But I was able to solve it by adding a custom rule at the end of the theme CSS like: .gp-mx-auto h2 { all: unset; } This helped prevent the theme styles from interfering with my GemPages content. Overall, a powerful and reliable tool with excellent support!

Using app

21 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 17, 2025

Powerful App for Building High-Converting Pages! Great service!

Using app

About 6 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 17, 2025

Hele makkelijke app om mee te werken. Biedt veel mogelijkheden in ons thema Prestige van Shopify. Hele goede klantenservice ook die snel en praktisch meedenkt en dingen voor je oplossen. Top!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 17, 2025

fantastic, page builder no limitations, can design every thing

Store

glaash

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

June 17, 2025

Nathan gave me wonderful support

Store

My Store

Using app

9 days