All reviews

Rating Breakdown

  • 5
    95% (2,910 ratings)
  • 4
    3% (81 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (9 ratings)
  • 1
    2% (50 ratings)

Reviews with Text

  • 94% (2,868)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 2, 2023

Great customer support. Got what I wanted to get done

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 29, 2023

The team was very helpful and friendly in trying to solve the problem I was facing. They response time was really good. They were also patient and have given me useful tips to help me in solving the issue at hand. I had a really great experience with the team!

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 26, 2023

amazing product!

Store

Speaqua

Using app

Almost 3 years

Total reviews

2

Average rating

3.0

5 / 5 Share

Sept. 26, 2023

Very helpful tool, in fact the best that I know, for shopify to easily build a good looking and structured website. The customer support helps you immediately and they really take a lot of time for you. So happy with gempages!!

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 26, 2023

Gempages gives you a lot of opportunities to design your pages. It is a great add on to shopify, which - in my opinion - allows only very limited design options. It's easy to use, there are a lot of individual options, and you can even adjust it to the different screens. On top, Gempages has an incredible support. I never experienced such a fast and good support from any online tool. Whenever I have a problem, I can simply chat with someone who - so far - was always friendly and able to solve my problems in no time. The response time is usually below 30 minutes. The only (small) drawback is that there are some functions missing. For example the pages of the individual blogs cannot be designed yet, or also the list of articles that can be displayed always shows the same articles. However, those are minor things, that I hope will be possible in the future :). I can highly recommend it for everyone who would like to give their website a little extra touch.

Store

FERTILA

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your thoughtful review! We're happy to hear that you got great support service from our support agents. Also really appreciate your suggestion about designing an individual blogs feature and I have relayed your message to the appropriate department, and we will do our best to deliver the features as soon as possible. Your patience is highly appreciated! Best wishes!

5 / 5 Share

Sept. 25, 2023

Sehr schneller netter Service. Gehen individuell auf Wünsche und/oder Probleme ein. Absolut zu empfehlen

Using app

10 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 23, 2023

I am seriously in love with GemPages. You can literally transform your complete website with GemPages. No need to rely on shitty Shopify themes (even paid ones suck), where you once install them and are unable to modify even a single piece as per your requirement without complicated coding. GemPages does it all. The support team even though a bit slow to reply go all out to do their best to help you. I tried Pagefly before GemPages. I must say the difference is stark. Gempages is easier to work with and emphasis is on very good design standards. I tried GemPages AI, its mediocre at best if you want to work on some difficult and complicated website building, but of course we are still in the early stages so it remains to be seen how it improves over time.

Using app

Over 1 year

Total reviews

7

Average rating

3.3

Developer Reply

Wow! Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime.

5 / 5 Share

Sept. 22, 2023

GemPages Page Builder is nearly flawless at 99%, but what truly sets it apart is the customer service and support, elevating the experience to 199% greatness. Any functionality gaps are swiftly addressed by their incredibly responsive support team, making this not just a product but a comprehensive solution for any Shopify store. Highly recommended!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 21, 2023

Great service, very easy to use and any time I've needed help Support has been quick, and prompt. 5 Stars

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 20, 2023

I am extremely pleased with GemPage Builder's service. They have consistently gone above and beyond to assist me with my website needs. Their prompt and efficient support team has helped me resolve any issues I've encountered. The platform itself is user-friendly and has allowed me to create stunning pages. I will give a solid 5-star rating for their unconditional service and user-friendly page-building experience. I'm using Version V7, and they are consistently upgrading to simplify our website design process, allowing us to dedicate more time to our ecommerce! This rewards goes to the whole team of GemPage, without their team spirit cant get 3.5K of 5 Star Reviews. Keep up the good work Team! :)

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 19, 2023

i love the flexibility that this app gives me to more easily customize specific pages and awesome customer service! i had multiple technical questions about how to implement certain features and tina was incredibly helpful and quick to respond!

Using app

About 4 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your review! We are happy that our support team was prompt in their response, and that they were able to help you. Thank you very much for using GemPages!

5 / 5 Share

Sept. 13, 2023

Great customer service and quick response. Recommended.

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 6, 2023

Very helpful and was able to create a customization for me that I did not think I'd be able to achieve. Quick customer support

Store

Ettika

Using app

Over 4 years

Total reviews

8

Average rating

5.0

5 / 5 Share

Sept. 6, 2023

We've been using GemPages for quite some time now, and we are absolutely delighted with the level of customization and user-friendliness it offers. Recently, we encountered an issue, but the support team was there to assist us every step of the way. We are incredibly grateful that they were able to recover some of our live pages. Their dedication to customer satisfaction is truly commendable.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to hear that you and your team find GemPages helpful to your projects. They're amazing! If there is anything more we can help, please do let us know. We're always happy to give you a hand!

5 / 5 Share

Sept. 6, 2023

As a team without webdeveloper, GemPages was very accessible and intuitive to build a beautiful store. The support team is amazing, and the tech team even helps us to write custom code. We are very happy with this page builder!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 31, 2023

Tina's expertise truly shines as she effortlessly turned a challenging task into a seamless process. Her extensive knowledge made all the difference.

Store

Orise

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 30, 2023

Very easy to use once you get your head around it or if you have use other landing page builders. I think this is one of the better ones I have used and responsiveness is also great. I add a couple of issues displaying Afterpay and Recharge but the GemPages team were quick to help and fixed it. Loving this app!

Using app

8 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 20, 2023

best customer support and better than pagefly %100 customer service is clearly fast and they are so helpful they are everytime so fast and helpfull 100% perfect

Using app

About 2 months

Total reviews

5

Average rating

4.2

5 / 5 Share

Aug. 25, 2023

Ottimo assistenza clienti. Tempestivi nelle risposte e di grande aiuto nel risolvere un problema con il mio sito. Grazie!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 24, 2023

I have been using Gempages for about a month now and it has been an incredible experience so far. To start, this app is incredibly user friendly and there are no limitations to what you can create. Whenever i experience some challenges, the support team is always there to help. Keep in mind that the time of day you'll get active support depends on your time zone, but they will always get back to you in a very timely manner. Whenever I chat with support they are there every step of the way to help me. That has been the best part of using the service. The price is also very affordable, which is what drew me into it at first when I compared it to similar apps. I started building one page as part of the free option then quickly realized how much value for money there is with this app so I have now built out more pages. I also love how there is a minimal learning curve. I HIGHLY recommend GemPages!!!!

Using app

27 days

Total reviews

4

Average rating

4.5

Developer Reply

Hi there, Thank you so much for taking the time to provide feedback. We're so happy to hear that you and your team find GemPages helpful to your projects. We are also so delighted that you rated our service 5 star as we strive to provide the best customer service for all our customers. Don't hesitate to reach us if we can do anything to assist! Best wishes!