RedEye Rhino review for GeoIP Country Redirect
June 26, 2019
I had this running on 3 different sites and I thought it was good until the problems starting happening. The reason I left a 1 star, absolutely no way to chat or get help besides sending an email.
Hello Charles, Thank you for sharing your feedback. I am sorry to see that you had trouble with the app. I checked with my support team and we responded to your query within 12 hours of receiving it. We received the query at 1:03 AM IST and responded to it at 12:05 PM IST Pls note that we are based in India and there might be a slight delay in communication due to the time zone difference. We currently offer email support and try our best to resolve all the queries quickly and efficiently. If you plan to reinstall the app, simply reach out to us and we will make sure that it works for you. Regards, Ankit Co-Founder, SpiceGems
