D: Request a Quote, Hide Price
Request a Quote app Shopify | Quotes Shopify | Hide...
Rating
4.9
feedback
51
chart
#1,393
All reviews
Rating Breakdown
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Feb. 18, 2021
Works perfectly - does exactly what I need, and not a bunch of other stuff. Easy to set up custom forms, and apply to specific products. I had some issues with the look of the pop-up itself, and customer service got back to me right away, and were happy to help. Great app, really great customer support - thank you.
Dec. 18, 2020
The app is working fine but the problem begins with Google Merchant Center blocking your Shopping Ads for violating their policy. I had to remove the app for that reason. If there was a disclaimer somewhere in the description, I wouldn't have installed it in the first place. This problem persist with all the apps that hide the prices as it is against the Google Shopping Ads policy.
Thank you for your review. We were unaware of the problem and we are very sorry for the inconvenience caused to you. We have already added a note to the description about the problem with Google Merchant Center. It is the first time when someone mentioned the issue. Our app does exactly what is described here on the Shopify App Store. It was designed for merchants who wish to sell bespoke products and we didn’t mean to cause harm. All apps that add the "Request a Quote" available on the Shopify App Store work the same way and all of them will have the same problem. If possible please delete the review because it affects our rating and we do our best to keep the development for this app. It's not an easy software to develop and there are a number of issues that we face everyday. Especially in a situation like this one where there is nothing that we could do to make the product page containing the “Get a quote” compliant with the Google terms.
Nov. 20, 2020
We have been blown away by the support. Magda from Gravity Software was an absolute rockstar. We needed a bit of help with the app settings and it was an effortless fix with a couple of emails to her. Very impressed and obviously the app is working like a dream. We will definitely be subscribing.
Nov. 18, 2020
Wonderful app to create a customized form for the product. Very easy to use and implement. Great job by your team. I wish you all best of luck and success. Thanks
Nov. 18, 2020
I was encouraged by the positive feedback but I found omplicated to install. I gave up. Will look for a simpler app.
Thank you for your feedback. We are sorry for the delay in getting back to you. The problem has been resolved.
Sept. 8, 2020
Does exactly what it says and the customer support is excellent. A few minor issues were quickly fixed by the developer and even when I was going to uninstall the App, the developer was extremely helpful and attended to my requests in a timely manner. This is how all companies should treat their customers.
July 2, 2020
I used this app to help me hide prices and add a 'customize' button with a phone number. I sell custom jewelry and every product is different. This app is perfect for that kind of feature. Previously, I had to pay a developer a lot of money in order to hide the prices on specific products in my store or even add a 'customize' button. This app does exactly that and it is super easy to set up. Not to mention the great customer support! Thank you so much for your help! https://thediamonddaughters.com/collections/engagement-rings/products/super-skinny-claw-prong-engagement-ring
April 19, 2020
Great simple to use app. Allows me to create custom forms for each request for quote. But the icing on the cake is the AWESOME support! Thank you Gravity Software!!!
Nov. 26, 2019
This is one super little app that packs a real punch. If you're looking for a decent high-quality quote form, get this app! if you're looking for something that is easy to use and set up, get this app! and if you're concerned about poor customer support:- don't be...just get this app! Had some great support today and had the app set up just how we wanted it. Big shout to Adam for his help - many thanks
Nov. 17, 2019
The app is very simple to use - just don't accidentally hit the "apply to all products" button...BUT the support team responded within minutes and fixed my error - and on a Sunday afternoon Very impressive - Thank you for the excellent support
Oct. 8, 2019
This app is amazing. I needed help with something and got help right away. I would recommend it to everyone who gives quotes. Its perfect.
Sept. 5, 2019
Awesome app! The service is great too. They helped me with a custom setting that I could not do myself. Thank you for your help!
Aug. 30, 2019
Got a style change problem, and ask support for help, Adam helps to change as immediately and give us an awesome one.
Aug. 9, 2019
HIGHLY recommended, both for it's functionality and for the high level of support from the developer. This app has enabled us to generate interest for products in international markets without having to setup expensive shipping or 3PL. Thanks to this app we have generated a number of high quality leads since launching it on our website. Although the app has worked perfectly out of the box, we did have some issues with slow load times on our Australian website due to external scripts being hosted in Europe (this wont affect you if your store and customer base is in US/Europe). The developer was extremely helpful and quickly fixed this for us by loading the files directly into our theme.
July 19, 2019
They have one of the quickest customers services there is on Shopify. Adam is the most helpful and best support - highly recommend
May 7, 2019
Great - I had issues while learning how to configure it properly, but the support from Gravity Software is as good as it gets! Highly recommended!
May 6, 2019
This is an amazing app. Easy to use, setup and the support is fa-nominal. I set this App up late on a Friday night and saw that it did not hide the cart on the top of our site. I sent a message in to tech support and Adam responded within an hour. Not to mention once I gave him access he fixed the problem that night. Thank you Adam you are fantastic and the customer service is outstanding. SBS
April 30, 2019
This app is EXACTLY what I was looking for. Simple, functional, and reliable. PLUS the customer service is outstanding. Best developer I've worked with on shopify hands down. Will definitely be keeping the app.
April 5, 2019
It works well but it's seriously too expensive for what it does for a couple of products. Removing it unfortunately.
March 27, 2019
Just ending my free 7-day trail and will be keeping. Adam was very quick to respond to a couple of questions and fixed a bug introduced by my theme. Great product and customer service.