Gift Box • Free Gift Purchase
Gift Box | Boost Your Sales Using Free Gifts With...
Rating
4.8
feedback
193
chart
#1,921
All reviews
Sept. 14, 2022
Simple set up and did exactly what we needed it to do - also there were a couple of things that we decided we needed to tweak and customer service were so quick and helpful in guiding us.
Aug. 27, 2022
Llevamos varios meses utilizando la aplicación con éxito. Hace unos días al cambiar de tema, la app comenzó a tener algunos problemas pero les escribimos y nos ayudaron rápidamente. Gracias!
Aug. 11, 2022
I had some trouble out of the gate getting the app to work with my theme, but the support team was able to make customizations specific for our site to get it to function.
July 4, 2022
Great app and customer support. I can recommend it to everyone who wants to expand the store and offer something special to customers and viewers.
June 24, 2022
Excellent app to drive AOV. Easy to use and the team respond very quickly to any query with easy to follow responses to your questions instead of sending you to an article to read.
June 2, 2022
We recommend the Gift Box app, it's a great offering for our customers and easy to use. Their support team has always been very responsive and helpful any time we have reached out to them in the past. Highly recommended.
May 11, 2022
There are only 3 apps that can create a campaign where you give a free gift with purchase. I tried 2 other apps but they both didn't work. Giftbox is the only app perfectly worked for my site. It was so easy to setup the campaign! I am so happy with this app and will use every time I run campaign.
May 1, 2022
This is a great app with excellent customer service, however, there are a few issues: 1) All Paypal payments were only accepted in US$ and not in the customers local currency 2) Although there is an option to enter a regular discount code via the app pop up, most customers are used to seeing this option at checkout- when using the app this option is not available 3) Does not work with Auto discounts since the app uses draft orders
Hi there, Thank you for testing our app and for your feedback. The issues you had with the app were related to the fact that Gift Box was using Shopify’s draft orders API that comes with these restrictions. We understand that this approach is not ideal for many merchants and because of that we’re working on another method of adding free gifts to orders that won’t have any impact on your checkout currency or discounts. Stay tuned! :) Lucia, Customer Success Manager
March 14, 2022
Used this app after a cart app I used stopped their "Free Gift". Amazing customer support - had a layout issue; was actually a cache issue on my end. All that aside, Juan the customer service rep I spoke with was great to work with and very clear each step of the way!
March 3, 2022
Great App really, this can boost the Conversion crazily! Needed some changes in the code and the support was quick to help too! Definitely recommended. :)
Feb. 1, 2022
We have used this app for a few months now. It has given us an extra $50k in sales since implementation on our site. Their customer service is very responsive and as good as it gets and the team is always eager to help. Juan was on their Chat service with me for 90 mins while we made some changes and everything was done very professionally. Great app, great company.
Jan. 3, 2022
I definitely recommend the Gift Box app. The support team went above and beyond to help us with any questions or issues we had. Everything is working perfectly and was very easy to setup. Best "free item" app on Shopify.
Nov. 12, 2021
I have been using this app for about six months and I love it. Very simple to set up and use, lots of variations for discounts and free gifts, and when I recently had a small glitch the tech team reached out to me to investigate and fix the issue right away. I am very happy with this app and their level of customer service!
Nov. 1, 2021
Great app and even better customer service! We needed the widget size and placement customized for both mobile and desktop views and this was changed and implemented onto our site in less than 30 minutes from our initial outreach. Great team and product
Oct. 26, 2021
We used this app to provide a buy 2 X item, get 1 Y item free. It worked perfectly. The best thing about this app is the support. My emails were answered extremely quickly and issues were resolved within minutes. Would highly, highly recommend!
Oct. 1, 2021
We are using this app for 3 stores and there is nothing else like it in the marketplace. It performs so well and the staff who support the app are next level. I've used hundreds of apps over the years and I can tell this team is ready and committed to support their customers succeed in ecommerce.
Sept. 7, 2021
Excellent - does exactly what we need it to, and it adds real value to our site. The monthly cost versus the conversions we're seeing from offering free gifts is very pleasing.
Sept. 2, 2021
Amazing customer service. So quick and helpful, no problem or request was an issue. Very happy that we have found this app!
Sept. 1, 2021
We used this app for a discount season. It's so helpful when you have to add gifts to so much orders, it reduces errors and efficients work. It only fails sometimes when doesn't add gift in some orders, but the script could be solve it.
Aug. 30, 2021
Amazing app that lets my customers feel valued as a customer. Super easy to use and can have multiple offers going at once. The team is also amazing and super helpful. 100000/10