All reviews

Rating Breakdown

  • 5
    93% (175 ratings)
  • 4
    3% (6 ratings)
  • 3
    1% (1 ratings)
  • 2
    2% (4 ratings)
  • 1
    1% (1 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 18, 2021

AMAZING CUSTOMER SERVICE! Helped with customizing the designs that I could not control within the APP myself! Super fast responses! Thank you!

Using app

About 1 year

Total reviews

9

Average rating

5.0

5 / 5 Share

March 11, 2021

Amazing tool and customer service. The tool is highly customizable, and the team was able to help me retrofit their widgets with my art direction seamlessly and fast! I've already seen an uptick in basket size :)

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 8, 2021

This is the most turnkey revenue generator I have ever used - we generated well over the monthly cost within the first few days of using the App. It integrated perfectly with our fairly custom store, with no coding whatsoever - it is fast, clean, simple to use, has a great preview mode, and truly increased sales over traditional discount codes immediately. Great job!

Store

Eir NYC

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 1, 2021

I spend 2 weeks trying to figure out how to solve the "Give a gift when ordering over X amount" design on my store. I WISH someone pointed this app out to me before, because it is everything I was looking for. I been a graphic designer for 15 years, so (for good and bad) every little detail is very important to me. Right at install, the app didn't align perfectly with another app I already had installed, but when I reached out to Customer Support they immediately changed everything down to the millimeter of what I wanted. Besides that, the app truly does everything it says. And its supereasy to use, I had my first offer up within 5 minutes after install. 5/5, easily!

Using app

About 3 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

March 1, 2021

This app is really one of its kind! Super easy to set up > very useful > lots of choices. Definitely worth the price.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 28, 2021

Loved the app! Very simple interface and user experience. The Support team was very helpful in tweaking the app to my websites needs and appearance and I can already see some growth in the average cart value. Would love to see Loyalty Points as a gift option, but as is I can really recommend this app!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 10, 2021

We had many similar apps but truly this app is the best. What impressed us more is the support. As you can imagine sometimes due to changes made to your theme errors may arise. Their support was absolutely amazing in getting back to us and finding out the error and fixing it.

Store

BULLDOG

Using app

11 months

Total reviews

7

Average rating

5.0

2 / 5 Share

Jan. 25, 2021

This app has great potential, and is very easy to work with. However it cannot work if you have a loyalty program with your site and is limited by Shopify in terms of other discount integrations. Very unfortunate. However, the service is great - you get a response very quickly which is unlike most Shopify app partners. I wish we could have used it

Using app

About 1 month

Total reviews

6

Average rating

4.5

Developer Reply

Hi there, Thank you for testing our app and for your feedback, we’re really sorry about the compatibility issues you experienced. Unfortunately, the draft orders that Gift Box utilized were the source of incompatibility. We understand that this is a problem for many merchants and because of that, we’re working on another method of adding free gifts to orders that won’t have any impact on your checkout currency or discounts. Stay tuned! :) Lucia, Customer Success Manager

5 / 5 Share

Jan. 17, 2021

This app is literally amazing ! If I had to keep one app on my store, it would definitely be this one. Also, the support team is super helpful ! They helped me with my problem in seconds and resolved it 100% !

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 11, 2020

Enjoying the app so far and the super fast service from Lucia in the support team was incredible! They helped us hide the app on our blog/quiz pages and just showcase the app on our purchase-intent pages so we're not annoying people that are there to build trust and engagement with first. Thanks for everything - looking forward to the conversions now :)

Using app

8 months

Total reviews

12

Average rating

4.8

5 / 5 Share

Dec. 10, 2020

Great App, It really works for me and Customer support is really helpful :) I really recommend it to anyone. Keep It Up.

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 2, 2020

This app does exactly what I needed it to do! It will offers your customer gifts and give them a chance to buy more. You can custom almost anything in the app! The customer service is AMAZING and VERY helpful! (Alla- THANK YOU!) I recommend this app to anyone who wants to offer there customers free gifts/free shipping and encouraging messages!

Using app

15 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 30, 2020

We love this app! Our Quick cart was not updating the widget and developers want in and helped us in 10min, adjusted their code and everything worked smooth during our heavy Cyber Monday load. Thanks for the quick help once again!

Store

100%

Using app

3 months

Total reviews

4

Average rating

4.8

5 / 5 Share

Nov. 27, 2020

I have been searching for something like this app for a long time and this one is AWESOME! It has already helped a ton with Black Friday sales and the customer service is better than any other Shopify app I have ever had.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 27, 2020

Tom noticed a problem with my website and the app before I noticed! When i went to contact them they had already contacted me explaining the problem and solution (to do with a conflicting app I also use) Took 2 minutes to solve the problem. Can't fault the app or the customer service. Rare these days!

Using app

7 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 26, 2020

Gift Box app is so easy to setup and looks amazing on our store. Customer service was outstanding even 1 day before Black Friday when i'm sure support levels are high. Thanks!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 24, 2020

LOVE this app! It makes having multiple discounts a breeze! The support is also so great, and quick to respond!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 18, 2020

Love this app! It's great for increasing our average order value and adding value to our customer journey. Customer service is outstanding and development team helped customise the app to suit our site :) Thank you again Alla & Digismoothie

Using app

16 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 17, 2020

This app is excellent for applying a free gift. The help desk support is very professional and efficient. I am in Australia and on more than one occasion I received support when it was out of hours in Europe. This app conflicts with Zipify OCU app. Rod Hill www.trocketgolf.com.au

Using app

About 2 months

Total reviews

9

Average rating

5.0

5 / 5 Share

Nov. 14, 2020

We are still evaluating the app but I am very very impressed with the support. Very responsive and very competent. I am sure we are going to subscribe for long time!

Using app

4 months

Total reviews

1

Average rating

5.0