Gift Box • Free Gift Purchase

Jan. 10, 2023

I have come back to this APP after a not-so-good experience in the past. After an initial struggle, I reached out to customer service and Juan helped me with my concerns incl. customizing the text using CSS. He went all out to ensure I was happy. The APP has been live for a couple of hours now and happy with how it is performing. I would recommend the APP for free gifting and superb customer service.

Dec. 5, 2022

GiftBox is super easy to use, it offers a brilliant way to display tier-based free gifts to customers. This app can certainly boost the conversion rate and AOV! Moreover, the support team is extremely helpful in that they help customize the design and coding upon request. Much appreciated!

Nov. 24, 2022

The app is robust and we love the ability to tailor the settings for our sales. In the rare chance you have issues, their customer and tech support are EXCELLENT and available 24/7.

May 24, 2023

I've tried them all and this one is the winner! This app easily allows my store to offer free gifts in a variety of offers. The support is very responsive and helpful, and they helped me to integrate the app with my style of drawer cart. I have already seen higher transactions by using this app to offer gift incentives! Update: There was a recent issue I needed help with and the support team took care of everything within 20 minutes - great service :)

Nov. 3, 2022

The customer service answered immediately and helped with my exact question, did not try to funnel me to help articles. - thanks!

Oct. 9, 2022

We encountered some issues with the free gift not triggering after we redesigned our website to include a quick add feature and a cart flyout instead of our traditional checkout. A member of the Digismoothie team was able to provide custom coded support and got it working within a day (and on a Saturday at that!). A very positive experience and we look forward to exploring other Digismoothie apps in the future. Well done!

Sept. 14, 2022

Simple set up and did exactly what we needed it to do - also there were a couple of things that we decided we needed to tweak and customer service were so quick and helpful in guiding us.

Aug. 27, 2022

Llevamos varios meses utilizando la aplicación con éxito. Hace unos días al cambiar de tema, la app comenzó a tener algunos problemas pero les escribimos y nos ayudaron rápidamente. Gracias!

Aug. 11, 2022

I had some trouble out of the gate getting the app to work with my theme, but the support team was able to make customizations specific for our site to get it to function.

July 4, 2022

Great app and customer support. I can recommend it to everyone who wants to expand the store and offer something special to customers and viewers.

June 24, 2022

Excellent app to drive AOV. Easy to use and the team respond very quickly to any query with easy to follow responses to your questions instead of sending you to an article to read.

June 2, 2022

We recommend the Gift Box app, it's a great offering for our customers and easy to use. Their support team has always been very responsive and helpful any time we have reached out to them in the past. Highly recommended.

May 11, 2022

There are only 3 apps that can create a campaign where you give a free gift with purchase. I tried 2 other apps but they both didn't work. Giftbox is the only app perfectly worked for my site. It was so easy to setup the campaign! I am so happy with this app and will use every time I run campaign.

May 1, 2022

This is a great app with excellent customer service, however, there are a few issues: 1) All Paypal payments were only accepted in US$ and not in the customers local currency 2) Although there is an option to enter a regular discount code via the app pop up, most customers are used to seeing this option at checkout- when using the app this option is not available 3) Does not work with Auto discounts since the app uses draft orders

March 14, 2022

Used this app after a cart app I used stopped their "Free Gift". Amazing customer support - had a layout issue; was actually a cache issue on my end. All that aside, Juan the customer service rep I spoke with was great to work with and very clear each step of the way!

March 3, 2022

Great App really, this can boost the Conversion crazily! Needed some changes in the code and the support was quick to help too! Definitely recommended. :)

Feb. 1, 2022

We have used this app for a few months now. It has given us an extra $50k in sales since implementation on our site. Their customer service is very responsive and as good as it gets and the team is always eager to help. Juan was on their Chat service with me for 90 mins while we made some changes and everything was done very professionally. Great app, great company.

Jan. 3, 2022

I definitely recommend the Gift Box app. The support team went above and beyond to help us with any questions or issues we had. Everything is working perfectly and was very easy to setup. Best "free item" app on Shopify.

Nov. 12, 2021

I have been using this app for about six months and I love it. Very simple to set up and use, lots of variations for discounts and free gifts, and when I recently had a small glitch the tech team reached out to me to investigate and fix the issue right away. I am very happy with this app and their level of customer service!

Nov. 1, 2021

Great app and even better customer service! We needed the widget size and placement customized for both mobile and desktop views and this was changed and implemented onto our site in less than 30 minutes from our initial outreach. Great team and product