All reviews

Rating Breakdown

  • 5
    93% (175 ratings)
  • 4
    3% (6 ratings)
  • 3
    1% (1 ratings)
  • 2
    2% (4 ratings)
  • 1
    1% (1 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 12, 2021

I have been using this app for about six months and I love it. Very simple to set up and use, lots of variations for discounts and free gifts, and when I recently had a small glitch the tech team reached out to me to investigate and fix the issue right away. I am very happy with this app and their level of customer service!

Using app

Almost 2 years

Total reviews

2

Average rating

4.5

5 / 5 Share

Nov. 1, 2021

Great app and even better customer service! We needed the widget size and placement customized for both mobile and desktop views and this was changed and implemented onto our site in less than 30 minutes from our initial outreach. Great team and product

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 26, 2021

We used this app to provide a buy 2 X item, get 1 Y item free. It worked perfectly. The best thing about this app is the support. My emails were answered extremely quickly and issues were resolved within minutes. Would highly, highly recommend!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 1, 2021

We are using this app for 3 stores and there is nothing else like it in the marketplace. It performs so well and the staff who support the app are next level. I've used hundreds of apps over the years and I can tell this team is ready and committed to support their customers succeed in ecommerce.

Store

CHIQUEL

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 7, 2021

Excellent - does exactly what we need it to, and it adds real value to our site. The monthly cost versus the conversions we're seeing from offering free gifts is very pleasing.

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 2, 2021

Amazing customer service. So quick and helpful, no problem or request was an issue. Very happy that we have found this app!

Using app

5 months

Total reviews

5

Average rating

4.4

4 / 5 Share

Sept. 1, 2021

We used this app for a discount season. It's so helpful when you have to add gifts to so much orders, it reduces errors and efficients work. It only fails sometimes when doesn't add gift in some orders, but the script could be solve it.

Store

EURO TE

Using app

About 1 month

Total reviews

6

Average rating

4.8

5 / 5 Share

Aug. 30, 2021

Amazing app that lets my customers feel valued as a customer. Super easy to use and can have multiple offers going at once. The team is also amazing and super helpful. 100000/10

Using app

Over 2 years

Total reviews

6

Average rating

5.0

3 / 5 Share

Aug. 24, 2021

installed the app for a month then removed. As I really don't like the idea of popup, it makes the website a mess. I hope it can be embed in the product page, under buy button or in shopping cart. Other places all good, popup not good.

Using app

About 1 month

Total reviews

3

Average rating

4.3

5 / 5 Share

Aug. 13, 2021

I tested multiple Gift Box apps and this is so far the best one out there! the look is elegant and the messaging is beautiful! on top of that, they have an amazing customer service, which as important as we all know. Santiago and Melannie were amazing in customizing the look of the widget to fit our store.

Store

ZYZIA

Using app

25 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Aug. 4, 2021

This app was extremely reliable for two GWP promotions we have run. Easy to use and the support is fantastic.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 2, 2021

I was looking for an app which was giving me the option to create gift easily based on a certain threshold. This app was easy to install and setup with exactly what I was looking for. I needed also a little adjustment with the widget and their support was super responsive helping me to get that done.

Using app

28 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 28, 2021

Giving free gifts is surprisingly difficult on Shopify stores. Gift Box makes that process super easy and intuitive. Their support is also very helpful and resolved a few issues I had very quickly. Definitely worth the money!

Using app

8 months

Total reviews

10

Average rating

4.6

5 / 5 Share

July 15, 2021

I use this app since a couple on month and I LOVE it. It is very simple but effective. But the best thing is the customer service behind the app. I had a request 2 times. Within a few hours someone helped me in a way that is just awesome. Thank you for the app and I highly recommend it.

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 28, 2021

Was having trouble getting the app to go live on my store. After starting a chat Christian was very helpful and fast! thanks christian!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 5, 2021

Great experience so far! A tad pricey at the moment but I'll give an update with results in a few months.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 3, 2021

This app has been awesome, in addition we wanted / NEEDED some custom CSS and they had it styled and finished in less than a day! DOWNLOAD APP NOW!

Using app

2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

April 22, 2021

We just added Gift Box to our store and their customer service was amazing! We're excited to see how the app performs. A big thanks to the support team.

Using app

About 6 hours

Total reviews

7

Average rating

5.0

5 / 5 Share

April 19, 2021

Such a great app and fantastic customer support! Not only did the team proactively reach out to see if there's anything they can help with, but when I asked for help I got a response to my issue immediately and was able to resolve it. I really enjoy using this app. Simple and easy to use - I have already seen an increase in my sales due to being able to offer an incentive (free gift). Highly recommend it!

Using app

29 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 25, 2021

L'application fait ce que j'attendais, elle est au top. Concernant le service client de l'application, il est extrêmement réactif et arrangeant. Je recommande.

Using app

15 days

Total reviews

3

Average rating

5.0