All reviews

Rating Breakdown

  • 5
    91% (181 ratings)
  • 4
    4% (7 ratings)
  • 3
    1% (2 ratings)
  • 2
    2% (4 ratings)
  • 1
    2% (3 ratings)

Reviews with Text

  • 97% (192)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 15, 2023

This app increased my conversion rate dramatically and support was very fast to add a script to back end to make it work properly.

Using app

15 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 15, 2023

Amazing app! It was recommended to me and for good reason! Cannot wait to start making the best use of it especially during our upcoming Black Friday sales :) Also excellent customer service and super easy to set up!

Using app

About 2 hours

Total reviews

9

Average rating

5.0

5 / 5 Share

Oct. 3, 2024

This app is very easy to use, and works very well. Simplicity is the key. Also, the guys on the help desk go out of their way to resolve any issues. They quickly sorted out an issue where the free gifts were shown in a region where we didn't want them to be shown. I appreciated that a lot as it could have been a major headache for our customer care team. Thanks Melanie and co.

Using app

12 months

Total reviews

4

Average rating

4.8

5 / 5 Share

Oct. 6, 2023

quickly resolved an issue, no fuss and no muss!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 29, 2023

very good service from the support team, they explain everything very well and help you solve your doubts

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 21, 2023

Amazing support. Fast and available all the time. And the app is great as well.

Using app

9 days

Total reviews

11

Average rating

4.6

5 / 5 Share

Sept. 19, 2023

Fantastic app and has even better customer support. I've set up my first gift and our sales exploded. CPA was dramatically better than before so we are now completely changing our strategy to include gifts more often.

Using app

4 months

Total reviews

13

Average rating

4.6

5 / 5 Share

Sept. 12, 2023

It's one of the excellent apps for my store. It solved my problem with the gifting for my customers. I can easily add the conditions, choose, what I want to give to the customers, I can see the reporting stuff, etc. And all wrapped up in a simple and intuitive application that is easy to use. Thank you guys.

Store

OURTE

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 2, 2023

The app works very smoothly. Easy to set up. Customer response has been excellent so far & our AOV is up! The service from the team is also excellent. Really loving the experience.

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 19, 2023

The App does, what we need. Simple and reliable. There could be a few more customization options but that is more on the nice to have than need side of things. Digismoothie's Support is great! We had a little issue and they were super fast and super helpful.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 18, 2023

We've just recently installed the Gift Box app on our Shopify store and we are extremely satisfied with the results! The app is extremely user-friendly and easy to set up, just a few simple clicks. And finally, we can offer free gifts for specific collections that are automatically added to the cart. Also support team is the best! They were answering very quickly, were very helpful.

Using app

11 days

Total reviews

5

Average rating

5.0

5 / 5 Share

May 10, 2023

We use this app a lot and our customers love it. Whenever we bumped into a tiny issue, we got a solution very fast. Honestly, never experienced a customer service that is always ready to help and give quick solutions. Lovely app, easy communication and great service. 100% recommended

Using app

6 months

Total reviews

14

Average rating

5.0

5 / 5 Share

April 26, 2023

Great App and great support I have had two request to the store and they answer me fast and they added custom code to solve my problems.

Store

Shop

Using app

2 months

Total reviews

19

Average rating

4.9

5 / 5 Share

April 12, 2023

Love this app. Have used it previously with multiple agency clients and now internally and have never had an issue. Great way to communicate gift with purchase promotions clearly. The team are great -- they helped customise the app style for our site as well.

Using app

15 days

Total reviews

4

Average rating

3.0

5 / 5 Share

April 11, 2023

Aloha, we had an issue with the free gift app and slide cart app, where the free gift wasn't being deleted when the primary product was. I contacted tech support and it was resolved the same day. Awesome guys! Mahalo,

Using app

2 months

Total reviews

13

Average rating

5.0

5 / 5 Share

April 4, 2023

Best "Add free item to cart" app ever, hands down. Can be used for many things - and technical support was instant. THANKS!

Using app

8 months

Total reviews

7

Average rating

3.9

5 / 5 Share

March 28, 2023

I was looking for app like this for so long. Everyting is so user friendly that it doesnt take you the whole day to set up 1 offer. Support was quickly and could answear all of my questions in a couple of minutes. 2 features i needed were not possible but i hope they do smth about it :)

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 23, 2023

Fantastic service. I really cannot recommend highly enough - I had some questions about further enhancing the colour palette for my website and Joan completed the works within the hour of my initial request. Thank you!

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 8, 2023

Very useful app for special offers (gifts in orders form a certain amount of spending) and excellent support team.

Store

Olly

Using app

5 months

Total reviews

6

Average rating

4.7

5 / 5 Share

March 3, 2023

I must admit that setting up the Gifts using Gift Box has been a wild ride. There were several issues that we had to address, but their Customer Service is nothing short of phenomenal! In the end we made it work and it looks great. My thanks go out to Rein and Lucia for their patience, time and knowledge invested into making this work.

Using app

4 months

Total reviews

2

Average rating

5.0