Gift Box | Free Gift Purchase
Gift Box | Boost Your Sales Using Free Gifts With...
Rating
4.9
feedback
188
chart
#1,565
All reviews
Rating Breakdown
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June 4, 2020
I’ve had this app activated for about 2 weeks and it’s already increased our store sales. Lucia helped with setup and the customer service has been simply astounding. Quick reply, simple communication, and she integrated the app into our store beautifully to match the theme. Thankful for your assistance Lucia! Definitely recommend this app.
June 25, 2020
I installed the plug in and it worked pretty well at the beginning, the design is nice, flexible, and the team very helpful, answering very quickly. We had few bugs and Lucia came up with solutions. Yet one, very randomly, could not be solve from time to time during the testing phasis. the app system is having conflicts with the existing discounts options from Shopify. It will randomly bug or not bug if setting the discounts with Shopify (which allow more options, especially the display at checkout and the eligibility). We tested it many times before launching the website officially and it happened only few times so we though it would be okay. Today was the kick off of our launch campaign and the bug became impossible to control! 4 clients on different devices were kind enough to contact us to inform us that they were unable to enter the discount code given at checkout (set on shopify back end). We noticed that those 4 clients had selected a free gift (set with the gift box app). We tried again ourselves from 7 different devices, and the bug happened to 6 of us, while picking a gift, impossible to add the discount at checkout even when matching all requirements. I warmly recommend the service from the team yet cannot afford to loose both clients and time as it happened this morning. I would be happy to re-install the app as soon as the bug will be fixed.
Hi there, Thank you so much for testing our app and your feedback. We are really sorry about your experience. 🙏 As explained in the in-app chat, a customer is not able to enter a discount code during the checkout together with a free gift. That's because the platform allows only a single discount code per order (and the one is used for a free gift). However, we have come up with a workaround so customers can enter additional discounts via the Gift Box UI. You can read more details here: https://www.notion.so/digismoothie/How-to-enable-discount-code-with-free-gift-s-7aee3efb25924aee96913e1d5d70576f Hope this info helps and maybe you will consider giving our app a second chance. Anyway, good luck in your business and happy gifting everyone 🎁, Tom
May 27, 2020
Great Customer Service highly recommend! Needed some help with some customizations and had some functionality issues which they helped iron out easily on our site.
May 27, 2020
Great app, easy to set up and control. I had some issues caused by leftover code from removed apps and I was assisted with no time waiting. Best customer service from the app developers I have experienced by far! Highly recommended!
April 25, 2020
Was looking for an app that was not too spammy, this is exactly what I was searching for. Easy to control, fully customizable even with custom css, works smoothly and looks neat and clean. Love the personal support too.
April 24, 2020
Great app, really simple to use and looks good on site. The team are extremely helpful and very quick to assist. Will definitely be exploring the apps other capabilities!
April 20, 2020
Outstanding customer service from Lucia. App looks great and performs exactly how I want. Can't wait to see the results :-)
April 13, 2020
Really nice extension that is perfectly suited for our gift and promotion needs. Easy to set up and customize. Wonderful, immediate support from Tom that made the implementation work like a breeze. Highly recommended. Thanks for this great App!
April 15, 2020
Hi. Have used this app for a few promotions and has worked really well in terms of set up and shopper display. Only challenge has been automatic discounts being used in conjunction with the free gift "discount", but have overcome by just using a manual discount. The support has been great in dealing with the issue which is a big bonus!!
April 7, 2020
This has been the best app experience I have had on shopify. The app was very easy to install with no coding required. I ran into a glitch and the customer support replied right away and was able to fix the issue.
April 6, 2020
Gift Box fitted an explicit requirement for a free gifting tool where the customer could select from a number of options but didn't need coding into our pages. The app sits almost on top of the app and isn't intrusive. Great support with help provided on a Sunday when we had an issue.
March 28, 2020
Outstanding app! This does exactly what we need and the support is unbelievable. Tom set up a number of flash giveaways for us while we were learning it. We are still in our free trial and it generated £46,000 already - huge thank you Tom and team!
March 26, 2020
I have been searching for an app like this for a while and even though there is some other cheaper alternatives, this app has an incredible support team, prompt, professional and flexible. The app is incredibly made and to top that the adjustments they can do for you to fit your branding is amazing. Thank you team, 5 stars are not enough!
March 4, 2020
I have tried many gifting/sampling apps that would start out fine and then ultimately crash our cart/checkout page. Gift Box is such a wonderful solution, that no only does it simplify the gifting process on-site, but it also does not affect the cart or checkout pages. The added push notification/motivation messages makes it really easy to incentivize customers to increase their cart value to reach milestones you set for them to receive bonuses for being a good customer. The team has been very helpful in answering any questions I may have and making minor adjustments and tweaks for the app to work as best as it can on our site. I highly recommend this app for anyone looking to add value to their customer's shopping experience.
Jan. 28, 2020
The best app for free gifts. I've been using this app on 2 stores. Amazing results, Highly recommended.
Dec. 17, 2019
Great app that has allowed me to run some amazing sales! Also had an issue with a function not working with my site and they fixed it immediately! Great service, great app.
Dec. 4, 2019
This app made me around £6,000 revenue during my Black Friday Sale. It's a great way to stand out from your competitors and nothing gets the interest of potential customers quite like something for FREE.
Nov. 28, 2019
Gift Box app has worked perfectly for our Black Friday promotion, we're really pleased with the service and would definitely recommend!
Nov. 27, 2019
The app is exactly what we needed. All of the features are perfect. Even the support was outstanding. When we encountered a bug critical to our site the we very responsive and fixed our issue quickly. I highly recommend working with Digismoothie.
Nov. 14, 2019
Using this App on both my stores and so far very happy with it. Great for instantly offering insentives to customers and communicating offers in a simple and effective way.