Gift Box • Free Gift Purchase
Drive sales with a free gift with purchase (GWP) &...
Rating
4.9
feedback
198
chart
#2,107
All reviews
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Dec. 10, 2020
Great App, It really works for me and Customer support is really helpful :) I really recommend it to anyone. Keep It Up.
Dec. 2, 2020
This app does exactly what I needed it to do! It will offers your customer gifts and give them a chance to buy more. You can custom almost anything in the app! The customer service is AMAZING and VERY helpful! (Alla- THANK YOU!) I recommend this app to anyone who wants to offer there customers free gifts/free shipping and encouraging messages!
Nov. 30, 2020
We love this app! Our Quick cart was not updating the widget and developers want in and helped us in 10min, adjusted their code and everything worked smooth during our heavy Cyber Monday load. Thanks for the quick help once again!
Nov. 27, 2020
I have been searching for something like this app for a long time and this one is AWESOME! It has already helped a ton with Black Friday sales and the customer service is better than any other Shopify app I have ever had.
Nov. 27, 2020
Tom noticed a problem with my website and the app before I noticed! When i went to contact them they had already contacted me explaining the problem and solution (to do with a conflicting app I also use) Took 2 minutes to solve the problem. Can't fault the app or the customer service. Rare these days!
Nov. 26, 2020
Gift Box app is so easy to setup and looks amazing on our store. Customer service was outstanding even 1 day before Black Friday when i'm sure support levels are high. Thanks!
Nov. 24, 2020
LOVE this app! It makes having multiple discounts a breeze! The support is also so great, and quick to respond!
Nov. 13, 2020
Great customer service—answered all our questions within a few minutes and they even did customizations for us immediately, despite that time difference! We love how customizable the look of the pop ups were and how smooth and easy the experience was for the customers shopping on the store during the time that we ran promotion via this app. Glad that app allowed us to stack the free gift promo with our discount code too—the only challenge was in the data that we got from both Shopify and Gift Box for purchases where discounts were stacked.
Nov. 9, 2020
The app is very easy to set up and works perfectly. There was a little issue, but it was fixed within minutes! Definitely worth the cost.
Oct. 30, 2020
This is an amazing app. The customer service is fantastic and they really go out of their way to make sure everything is working properly. Just download it, you won't be sorry!
Oct. 28, 2020
This app is perfect! It’s exactly what I was looking for. They also have really good customer service!!
Oct. 24, 2020
We're getting crazy ROI from this app's function until we ran into a small bump with a few of our orders. When I reached out to the developers of the app, that bump became a plain road to getting that ROI again. And they did it in less 15 minutes! Thank you team for the wonderful support!
Oct. 15, 2020
This app is critical to our customer conversion funnel. It works great. The support team is amazing. A+++
Sept. 16, 2020
Easy to use, customer service is quick to respond and helpful with the custom additions we needed. Looking forward to this helping our AOV increase!
Sept. 16, 2020
Nice app, that is very intuitive to use. It is really easy to make offers. And very nice that there is no coding involved to make it work. And exceptional support!!
Sept. 15, 2020
I used this app to be able to make a gift to our customers in order to increase sales, and it worked very well also the support is the best you can find on any shopify app, totally recommended!
Aug. 11, 2020
Great app that helped me increase my average order value right away! And great, quick customer service as well!
July 6, 2020
Have used other Gift apps, they were missing gifts on orders and very slow to load on the cart page, so people were just clicking checkout and missing the gift. This app has been easy to implement and set up, the support staff has been fantastic also. Highly recommend.
June 23, 2020
Terrible. The app missed 15% of the orders. We are in cleanup hell. We attempted to use the Gift Box app for a Fathers Day GWP promo. The app was easy to install and configure, but unfortunately that is where it ended. We tested and everything seemed fine but as soon as our site started getting busy the app began to miss orders. On the plus side, Tom was quick to provide support but our problem was not resolved and he suggested that we test other GWP apps.
UPDATE [February 2021]: We have significantly improved the reliability of our app by using Edit Order API. So in case, the gift is missing after the order is submitted, the app will quickly edit the order and add the missing gift before it's fulfilled. It works seamlessly and to benefit of both merchants and their customers. Hi there, Thank you so much for testing our app and for your feedback. We are honestly sorry for your bad experience. 🙏 We are constantly improving our app and released a couple of optimizations since then. This issue in particular was caused by giving away a free gift that is not published on the Online Store channel. In order to retrieve the product info, we are using Shopify API which sometimes fails (or responds to slow). Basically, that's not something we could "fix" on our end but we have implemented a couple of precautions to minimize the number of failures. 🚀 Hope this info helps and you will consider giving our app a second chance. Anyway, good luck in your business and happy gifting everyone 🎁, Tom
June 23, 2020
Great app! Does exactly what it says. And the support is just amazing, it took only a few minutes to respond and they solved a small issue that i had because we're using a special Theme. Multiple gifts for price breaks or for the same product added more than once would be great, but still. Amazing app.