All reviews

Rating Breakdown

  • 5
    93% (190 ratings)
  • 4
    3% (7 ratings)
  • 3
    1% (2 ratings)
  • 2
    2% (4 ratings)
  • 1
    1% (2 ratings)

Reviews with Text

  • 97% (198)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 8, 2021

This is the most turnkey revenue generator I have ever used - we generated well over the monthly cost within the first few days of using the App. It integrated perfectly with our fairly custom store, with no coding whatsoever - it is fast, clean, simple to use, has a great preview mode, and truly increased sales over traditional discount codes immediately. Great job!

Store

Eir NYC

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 1, 2021

I spend 2 weeks trying to figure out how to solve the "Give a gift when ordering over X amount" design on my store. I WISH someone pointed this app out to me before, because it is everything I was looking for. I been a graphic designer for 15 years, so (for good and bad) every little detail is very important to me. Right at install, the app didn't align perfectly with another app I already had installed, but when I reached out to Customer Support they immediately changed everything down to the millimeter of what I wanted. Besides that, the app truly does everything it says. And its supereasy to use, I had my first offer up within 5 minutes after install. 5/5, easily!

Using app

About 3 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 28, 2021

Loved the app! Very simple interface and user experience. The Support team was very helpful in tweaking the app to my websites needs and appearance and I can already see some growth in the average cart value. Would love to see Loyalty Points as a gift option, but as is I can really recommend this app!

Using app

7 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 10, 2021

We had many similar apps but truly this app is the best. What impressed us more is the support. As you can imagine sometimes due to changes made to your theme errors may arise. Their support was absolutely amazing in getting back to us and finding out the error and fixing it.

Store

BULLDOG

Using app

About 2 months

Total reviews

10

Average rating

5.0

2 / 5 Share

Jan. 25, 2021

This app has great potential, and is very easy to work with. However it cannot work if you have a loyalty program with your site and is limited by Shopify in terms of other discount integrations. Very unfortunate. However, the service is great - you get a response very quickly which is unlike most Shopify app partners. I wish we could have used it

Using app

6 days

Total reviews

10

Average rating

4.7

Developer Reply

Hi there, Thank you for testing our app and for your feedback, we’re really sorry about the compatibility issues you experienced. Unfortunately, the draft orders that Gift Box utilized were the source of incompatibility. We understand that this is a problem for many merchants and because of that, we’re working on another method of adding free gifts to orders that won’t have any impact on your checkout currency or discounts. Stay tuned! :) Lucia, Customer Success Manager

5 / 5 Share

Dec. 11, 2020

Enjoying the app so far and the super fast service from Lucia in the support team was incredible! They helped us hide the app on our blog/quiz pages and just showcase the app on our purchase-intent pages so we're not annoying people that are there to build trust and engagement with first. Thanks for everything - looking forward to the conversions now :)

Using app

4 days

Total reviews

12

Average rating

4.8

5 / 5 Share

Dec. 10, 2020

Great App, It really works for me and Customer support is really helpful :) I really recommend it to anyone. Keep It Up.

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 2, 2020

This app does exactly what I needed it to do! It will offers your customer gifts and give them a chance to buy more. You can custom almost anything in the app! The customer service is AMAZING and VERY helpful! (Alla- THANK YOU!) I recommend this app to anyone who wants to offer there customers free gifts/free shipping and encouraging messages!

Using app

15 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 30, 2020

We love this app! Our Quick cart was not updating the widget and developers want in and helped us in 10min, adjusted their code and everything worked smooth during our heavy Cyber Monday load. Thanks for the quick help once again!

Store

100%

Using app

About 10 hours

Total reviews

4

Average rating

4.8

5 / 5 Share

Nov. 27, 2020

I have been searching for something like this app for a long time and this one is AWESOME! It has already helped a ton with Black Friday sales and the customer service is better than any other Shopify app I have ever had.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 27, 2020

Tom noticed a problem with my website and the app before I noticed! When i went to contact them they had already contacted me explaining the problem and solution (to do with a conflicting app I also use) Took 2 minutes to solve the problem. Can't fault the app or the customer service. Rare these days!

Using app

4 months

Total reviews

11

Average rating

5.0

5 / 5 Share

Nov. 26, 2020

Gift Box app is so easy to setup and looks amazing on our store. Customer service was outstanding even 1 day before Black Friday when i'm sure support levels are high. Thanks!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 27, 2024

We have used this GWP app for years, it's great! The UX is seamless and so easy to install and set up. Tomas from their support team was so quick to help resolve an issue recently. We recommend!

Using app

--

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 24, 2020

LOVE this app! It makes having multiple discounts a breeze! The support is also so great, and quick to respond!

Using app

About 4 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 13, 2020

Great customer service—answered all our questions within a few minutes and they even did customizations for us immediately, despite that time difference! We love how customizable the look of the pop ups were and how smooth and easy the experience was for the customers shopping on the store during the time that we ran promotion via this app. Glad that app allowed us to stack the free gift promo with our discount code too—the only challenge was in the data that we got from both Shopify and Gift Box for purchases where discounts were stacked.

Using app

8 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 9, 2020

The app is very easy to set up and works perfectly. There was a little issue, but it was fixed within minutes! Definitely worth the cost.

Using app

1 day

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 30, 2020

This is an amazing app. The customer service is fantastic and they really go out of their way to make sure everything is working properly. Just download it, you won't be sorry!

Using app

About 1 month

Total reviews

11

Average rating

5.0

5 / 5 Share

Oct. 28, 2020

This app is perfect! It’s exactly what I was looking for. They also have really good customer service!!

Store

Hookain

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 24, 2020

We're getting crazy ROI from this app's function until we ran into a small bump with a few of our orders. When I reached out to the developers of the app, that bump became a plain road to getting that ROI again. And they did it in less 15 minutes! Thank you team for the wonderful support!

Using app

29 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 15, 2020

This app is critical to our customer conversion funnel. It works great. The support team is amazing. A+++

Using app

3 months

Total reviews

3

Average rating

5.0