Gist | Gift Card Pro Tools
All reviews
Tim at Gist was responsive and friendly when I had a question about our Gift Card Pro installation. Thanks, Folks!
The Gift Card Pro team was awesome to deal with. This app was super easy to install and use. We are excited to have this option in our store now! Brings our gift card program to another level!
Tim has been absolutely amazing any time we need assistance. The apps provided by Gist including Gift Card Pro have changed the way we do business and make our customers and their experience that much better.
This app was recommended to me by my website designer and I couldn't be happier with it. Exceptional customer service, who listened to my feedback and quickly put it into practice on my site. Love the card design options, and the thorough tracking methods once the gift card has been purchased (a true differentiator from the other Gift Card apps). Highly recommend!
We use multiple apps from Gist in our store (Wholester, Gift Ship, and now Gift Card Pro) and love how easy they are to set up, and to receive support when necessary. This app allows Shopify stores to send gift cards directly to recipients, to customize the email flows, and even to allow video notes sent with the cards! Wonderful app.
Our previous gift card program felt antiquated in its approach to both the sender and the recipient experience. We switched over to Gift Card Pro in hopes that we could provide a more feature-rich offering and it didn't disappoint! The GCP team is also incredibly helpful and willing to provide assistance however they can, even going so far as to be proactive about optimizations that can be made on a site. I highly recommend!
Ok gotta say I was blown away with the customer service I received from Tim setting up his app and how awesome the app seems to work. Extremely satisfied and I think you will be too!
This gift card app is great - in both form and function! It's only been up a short time, so we'll see how customers like it, but we're excited about it. A major upgrade from Shopify's basic gift cards! Tim is AMAZING, both quick to respond, kind, and down to earth. Very happy.
Great user experience, just what we were looking for to enable customers to send gift cards directly to the recipient. Tim was super helpful with helping us customise the app to our store.
Unfortunately, have struggled with Gift Card Pro. Customer service doesnt' respond. The system does not integrate well with Shopify so balances aren't recorded correclty making accounting very difficult. Sales datas are not accurate. Overall, do not recommend this app
Hello, Thank you for your feedback here. As noted previously, there is a bug in Shopify Reports that doesn't pull through gift cards generated by 3rd party apps (all apps) and account for them properly as liabilities. We've reached out to Shopify numerous times about this but have not heard back, so we have been in the process of building a reports system ourselves. We're hoping to connect on a call with you to go over the specifics of what you are requiring here so that we can ensure a great solution for all merchants! Please reach out to us here: [email protected] Tim
Excellent product with even better customer service! Easy to use, great features – I would highly recommend it.
Does Exactly what it intends to do. best feature is the ability of supporting other languages and allowing translation of it in the same app quick customer support
Great support and customer service. Tim and team went above and beyond to implement changes we requested and the app looks amazing. We are really happy! Thank you!
Wow, I have been looking for over a year for a gift card app that integrates nicely with shopify, it has finally arrived with gift card pro! The support is 10/10 and everything gist has done is spot on what I needed for a seamless gift card purchasing experience
The app is extremely easy to use, looks beautiful and honestly some of the best CS I've seen. Every question answered very quickly and thoroughly! Highly recommend!
I use this app so that the customers can write an enclosure to the recipient when they buy the card. Lots of customization and very good support. I work for a high end nursery/gift store and we are very picky aesthetically. We are very happy with their clean and clear interface.
We installed this app to enable customers to purchase and send gift cards to recipient emails, and to schedule when they were delivered. We did not have the ability to do this on our Shopify store. I was under a deadline to get the app working so we could advertise gift cards in an SMS campaign the next day. Tim worked with me to address my issues, even going as far as hopping on a Zoom call to walk me through the configuration questions I had. Out of all the 3rd party apps we have installed on our store, Gift Card Pro definitely has the best customer service. It's so rare that I get a same-day response, let alone within minutes.
These guys are the real deal. Great customer service, and tech support that stays with it until the problem is solved. 5 stars all day long.
Best Gift Card App that we have ever used! We have been searching for something that would give our customers the best possible experience and we have finally found it.
So far, love this app and its features! Customer service was quick to respond when I had questions. Excited for our customers to use Gift Card Pro!
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