Webkul Gift On Order
Make customers feel valued with an extra gift on purchase.
Rating
4.1
feedback
24
chart
#14,461
All reviews
Review RSS Feed
Dec. 6, 2023
Very good support, i had a problem visualizing some data in the cart and in 1 day they fix the problem. Super!
April 6, 2023
Great customer service, I actually hadnt read the instruction but they wen ahead and did everything for me. Really pleased
Jan. 5, 2023
The app works well, it's not so intuitive but they have a wonderful support team that will help you immediately!
Using app
About 1 month
Total reviews
1
Average rating
5.0
Jan. 4, 2023
La app funciona genial, realmente está recomendada ya que es una opción que ayuda a incrementar las ventas! Muy recomendada.
June 17, 2022
We faced some logical problems when we downloaded the app but the customer support was amazing. They supported us immediately and helped us. 5 stars!!
Seeing that you're having an amazing experience using the app & with support is the best thing we could ask for! Keep growing: ) - Team Webkul
Nov. 8, 2021
For our store, we often do promotions with a free item (like free X with all orders over $100...) so this app has been great! We ran into an issue recently where the gift wasn't appearing but Webkul support found the issue in our code and fixed it, so then it worked like a charm after that :)
We're so happy to hear that you're having the excellent experience working with Webkul :) If there is anything further you need our help with, Please feel free to reach out at [email protected] - Team Webkul
Sept. 14, 2021
The Gift on Order app provided a relatively easy way for us to list samples on our ecommerce site. Some customizations were needed and development work, however the app developer was quick to communicate and make needed changes.
Thanks for taking the time to provide this great feedback. We're really happy to hear your amazing experience ! Happy Selling :) - Team Webkul
May 9, 2021
The app helped me increase the average order and make some customers really happy after getting a gift. Support team is also really quick and helpful.
We really appreciated your valuable feedback. This really means a lot. Greatly appreciated :) For any further queries,Please feel free to reach out at [email protected] - Team Webkul
Feb. 23, 2021
This is a great app. We were able to set up a few tiers of free gifts for different value orders and ever since sales are way up. We are giving away a bunch of little trinkets with our logo on them, but the value of just the increase in conversions is definitely worth it. I would give it more than 5 stars if I could.
We are really happy to hear your great experience with our product. Please feel free to connect anytime in case of any queries on [email protected] :) - Team Webkul
Oct. 23, 2020
Same experience as the below negative reviews. I installed this app and did not feel confident at all with their guide requiring code edits, I uninstalled the app and have been bombarded ever since by an incessant amount of emails, I have emailed them multiple times to remove my details and no follow up. I am receiving the same infuriating email today for the 7th time in a row. Upon uninstalling the app, an email landed in my spam folder a week later requesting that I respond to request removal of "additional data" which is a breach of shopify appstore, the email was formatted in such a way that there was no reply to email. None of the emails I receive have an unsubscribe link. Extremely concerned by the practices of this shopify app developer and what they do with my data. Will be filing a complaint with shopify.
Hi, Thank you for the review. Apologies, if you are disturbed with the normal followup email sent from our end. We have a process to followup the clients just to know the reason for the app uninstall, so we can help them. We have opted you out from the email list and you wont receive any email from our end.
June 29, 2020
If you install this app you'll be added to a mailing list that start as soon as you uninstall - No "unsubscribe" link on it. If I receive one more I'll report you guys
Hi, Please excuse us for this. We have a process to followup the clients just to know the reason for the app uninstall, so that we can assist them and let their store running. We have opted you out from the mailing list now.
June 10, 2020
Great support on the spot and good app for free gifts. Recently installed, will see if it adds value to our shop
March 3, 2022
An excellent app from which we have been getting lots of benefits. But needs to be improved a bit: -needs to load faster in the cart so the free gift gets added in the checkout, takes 5 seconds to load, if customers click the checkout button right away it gets left off on the checkout page. -update the backend, images of the gift products are not showing.
May 1, 2020
I spent hours upon installing because overall the system is great and what I was looking for, Just to find out upon finishing and testing it out, that you can only have one gift per purchase. and not several level gifts with each order amount milestone. Why would anyone want it like this?
Dec. 30, 2019
had a great experience with the app itself and the support which helped me customized little things so the front end matches the rest of my store!
Nov. 8, 2019
The app itself totally does the job ! I had a small issue and contacted the helpdesk and got a very very quick answer ! Totally deserve 5 stars
Sept. 27, 2019
I have been looking for an app like this for a reasonable price that actually works for ages. Customer service is second to none and the app works great!
April 12, 2019
Early days but can say that install support was very good! Quick and easy and all seems to be working well.
Hi, Thank you for the review. Looking forward to work with you.
April 5, 2019
Gift on Order is very easy to use and has helped us run numerous campaigns successfully. It's a simple set up, and if you don't know how to add the code, they'll do it for you. Just select a day and time via the online scheduling system. The support provided by the team has been great, when we had an issue, the team worked quickly to help us resolve the problem, some weren't even their technical issues. I highly recommend the app.