Webkul Gift On Order
Make customers feel valued with an extra gift on purchase.
Rating
4.4
feedback
44
chart
#14,332
All reviews
Rating Breakdown
Review RSS Feed
Dec. 6, 2023
Very good support, i had a problem visualizing some data in the cart and in 1 day they fix the problem. Super!
April 6, 2023
Great customer service, I actually hadnt read the instruction but they wen ahead and did everything for me. Really pleased
Jan. 5, 2023
The app works well, it's not so intuitive but they have a wonderful support team that will help you immediately!
Using app
12 months
Total reviews
1
Average rating
5.0
Jan. 4, 2023
La app funciona genial, realmente está recomendada ya que es una opción que ayuda a incrementar las ventas! Muy recomendada.
June 17, 2022
We faced some logical problems when we downloaded the app but the customer support was amazing. They supported us immediately and helped us. 5 stars!!
Seeing that you're having an amazing experience using the app & with support is the best thing we could ask for! Keep growing: ) - Team Webkul
Feb. 11, 2022
great support and help with our issues. app works fine although some things could be better. 5* for the staff
Thank You so much for your kind feedback. Much appreciated. Happy Selling :) - Team Webkul
Feb. 3, 2022
I test the app and it's working well & the help support is very supportive, i have some problem related with the gift, but itsolved within minutes
Thank you for taking out time to leave us this amazing feedback. Much appreciated. Happy selling :) - Team Webkul
Nov. 8, 2021
For our store, we often do promotions with a free item (like free X with all orders over $100...) so this app has been great! We ran into an issue recently where the gift wasn't appearing but Webkul support found the issue in our code and fixed it, so then it worked like a charm after that :)
We're so happy to hear that you're having the excellent experience working with Webkul :) If there is anything further you need our help with, Please feel free to reach out at [email protected] - Team Webkul
Sept. 14, 2021
The Gift on Order app provided a relatively easy way for us to list samples on our ecommerce site. Some customizations were needed and development work, however the app developer was quick to communicate and make needed changes.
Thanks for taking the time to provide this great feedback. We're really happy to hear your amazing experience ! Happy Selling :) - Team Webkul
May 9, 2021
The app helped me increase the average order and make some customers really happy after getting a gift. Support team is also really quick and helpful.
We really appreciated your valuable feedback. This really means a lot. Greatly appreciated :) For any further queries,Please feel free to reach out at [email protected] - Team Webkul
Feb. 23, 2021
This is a great app. We were able to set up a few tiers of free gifts for different value orders and ever since sales are way up. We are giving away a bunch of little trinkets with our logo on them, but the value of just the increase in conversions is definitely worth it. I would give it more than 5 stars if I could.
We are really happy to hear your great experience with our product. Please feel free to connect anytime in case of any queries on [email protected] :) - Team Webkul
Feb. 11, 2021
Does what is says on the tin, requested a small code alteration to suit our theme and it was done within 24h, no messing about and no issues, highly recommended!
Thank You for sharing your amazing experience. Much appreciated :) - Team Webkul
Oct. 30, 2020
The support is incredibly fast and professional. Most of our problems were fixed within an hour or less.
Oct. 23, 2020
Same experience as the below negative reviews. I installed this app and did not feel confident at all with their guide requiring code edits, I uninstalled the app and have been bombarded ever since by an incessant amount of emails, I have emailed them multiple times to remove my details and no follow up. I am receiving the same infuriating email today for the 7th time in a row. Upon uninstalling the app, an email landed in my spam folder a week later requesting that I respond to request removal of "additional data" which is a breach of shopify appstore, the email was formatted in such a way that there was no reply to email. None of the emails I receive have an unsubscribe link. Extremely concerned by the practices of this shopify app developer and what they do with my data. Will be filing a complaint with shopify.
Hi, Thank you for the review. Apologies, if you are disturbed with the normal followup email sent from our end. We have a process to followup the clients just to know the reason for the app uninstall, so we can help them. We have opted you out from the email list and you wont receive any email from our end.
Sept. 8, 2020
We used this for handling gift products and the support app team is providing excellent.App is very flexible and easy to configure.
June 29, 2020
If you install this app you'll be added to a mailing list that start as soon as you uninstall - No "unsubscribe" link on it. If I receive one more I'll report you guys
Hi, Please excuse us for this. We have a process to followup the clients just to know the reason for the app uninstall, so that we can assist them and let their store running. We have opted you out from the mailing list now.
June 10, 2020
Great support on the spot and good app for free gifts. Recently installed, will see if it adds value to our shop
June 1, 2020
the team was super helpful in adding the liquid codes to our theme, as well as customize it based on our preferences! made the installation process, seamless. love how the gift automatically adds to cart!
March 3, 2022
An excellent app from which we have been getting lots of benefits. But needs to be improved a bit: -needs to load faster in the cart so the free gift gets added in the checkout, takes 5 seconds to load, if customers click the checkout button right away it gets left off on the checkout page. -update the backend, images of the gift products are not showing.