All reviews

Rating Breakdown

  • 5
    73% (32 ratings)
  • 4
    5% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    23% (10 ratings)
Review RSS Feed Review RSS Feed

1 / 5 Share

May 1, 2020

I spent hours upon installing because overall the system is great and what I was looking for, Just to find out upon finishing and testing it out, that you can only have one gift per purchase. and not several level gifts with each order amount milestone. Why would anyone want it like this?

Using app

Over 3 years

Total reviews

2

Average rating

3.0

5 / 5 Share

Feb. 5, 2020

It works really well :-) at first it didn't work with my theme, but they quickly made some changes for me, and made it work. Perfect!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 30, 2019

had a great experience with the app itself and the support which helped me customized little things so the front end matches the rest of my store!

Using app

Over 3 years

Total reviews

4

Average rating

5.0

1 / 5 Share

Dec. 8, 2019

i install the app but my store got all messed up. Warning dont install it if you dont know what your doing with codes

Using app

About 1 hour

Total reviews

2

Average rating

1.0

Developer Reply

Hi, Thank you for the review. Apologies that the app code created a mess, but we are trying to get in touch to sort this. Please respond to the support emails. Looking forward to hearing from you.

1 / 5 Share

Dec. 2, 2019

I feel harassed by their incessant emailing when I've already responded to the first ticket that I have already uninstalled the app!! But NO ONE responds to acknowledge that fact and continues to email me to see if I needed helped or have any questions about the app. I don't know HOW TO GET THEM TO STOP INVADING MY INBOX.

Using app

About 4 hours

Total reviews

4

Average rating

3.8

Developer Reply

Hi, Thank you for the review. Apologies, if you felt harassed with the normal followup email sent from our end. We have a process to followup the clients just to know the reason for the app uninstall, so that we can assist them and let their store running. We have opted you out from the email list and you wont receive any email from our end.

5 / 5 Share

Nov. 17, 2019

nice support and nice APP, appreciate your team and very nice and helpful this app is perfect for making promotion

5 / 5 Share

Nov. 8, 2019

The app itself totally does the job ! I had a small issue and contacted the helpdesk and got a very very quick answer ! Totally deserve 5 stars

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 3, 2019

great app and great support. xoxo xoxo xoxo xoxo works well .......................................

5 / 5 Share

Sept. 27, 2019

I have been looking for an app like this for a reasonable price that actually works for ages. Customer service is second to none and the app works great!

Using app

10 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 21, 2020

I have tested all the "Gift on order" apps. This one is 1) the most efficient 2) the less expensive 3) without bugs. ALL the other ones have 1, 2 or those 3 points inactive. And the support is amazing and fast. Concerning the app : I sell products on internet since more than 15 years. I always use Gift on Order because it increses the sales & the cart amount. Most of you probably ignore that customers LOVE free gift, even small ones. So : 1) give a try to the type of promotion, you have nothing to lose. 2) chose only this one for good results. Update after some months, still appreciate it a lot and when a Gift on Order promotion is launched, business is improved by far.

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi, Thank you for the review. We are glad that the app work for you as expected. Yes you are correct, the app helps you increase sales by providing a promotional gift to the customer, with the order.

5 / 5 Share

April 16, 2019

Owhh i absolutely love the customer support given. It was fantastic. Had tested the app and works exactly how i wanted it. Thank you so much Neha for your patience and help. Would definitely recommend to everyone who wanted to add a gift for their promotion campaign. Again thank you Webkul!

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi, Thank you for the review. Will surely forward the message to the support :)

5 / 5 Share

April 12, 2019

Early days but can say that install support was very good! Quick and easy and all seems to be working well.

Store

Tugboat

Using app

9 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi, Thank you for the review. Looking forward to work with you.

5 / 5 Share

April 5, 2019

Gift on Order is very easy to use and has helped us run numerous campaigns successfully. It's a simple set up, and if you don't know how to add the code, they'll do it for you. Just select a day and time via the online scheduling system. The support provided by the team has been great, when we had an issue, the team worked quickly to help us resolve the problem, some weren't even their technical issues. I highly recommend the app.

Using app

14 days

Total reviews

5

Average rating

4.4

5 / 5 Share

May 30, 2019

Fast installation and easy to create customized gift rules. Efficient customer service. User friendly app that meets our need.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 20, 2019

Nice app! Great support and fast installation! - Your customers can apply an additional discount after added gift. - I can't find that functionality at the competitor's apps. - You can choose from 2 or more product for a gift.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 19, 2019

I love how easy this app enables me to add a personalized option for my customers. works seamlessly.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 23, 2019

Very impressed with the support and service. The team are very friendly and responsive. They help us to setup everything. This app does exactly what I need it to do. Definitely recommend.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

1 / 5 Share

July 23, 2018

App creates PRODUCTS automatically and they do not warn in App Documentation. It is not easy to use.

Using app

About 3 hours

Total reviews

17

Average rating

4.7

1 / 5 Share

Feb. 28, 2018

Bad, sloppy installation instructions. Don't bother.

Using app

18 minutes

Total reviews

1

Average rating

1.0

5 / 5 Share

Feb. 19, 2018

The installation was a bit tricky, however with a simple request they took care of it. very happy !

Using app

3 months

Total reviews

2

Average rating

5.0