Globo Mega Menu, Navigation
The reviews for the Globo Mega Menu Shopify App are overwhelmingly positive, highlighting the excellent customer service provided by the support team, particularly mentioning individuals like Sarah, Annie, and Helen. Users appreciate the quick responses, efficient issue resolution, and helpful guidance in customizing the app to suit their needs. The app itself is praised for its ease of use, flexibility in creating menus, and range of features. However, there are a few mentions of difficulties in communication with agents and occasional issues with app functionality, such as trouble publishing changes or hidden features.
Had a few issues, one of which was a user (me) issue, the other was a mobile display problem. This was resolved by Sarah in the support team, excellent work. Good product.
I've been using Globo Mega Menu since April, and it's been a fantastic improvement to my Shopify store. The app is incredibly easy to configure, offers plenty of flexibility, and has made managing my store's navigation so much easier. On the few occasions I've needed assistance, the support team has been outstanding — responsive, knowledgeable and genuinely helpful. I'd highly recommend Globo Mega Menu to anyone looking to improve their store's navigation and overall shopping experience.
Great Support! Very fast to respond and help.
The Customer Service is really good, i just talked Nora and Elsie and they were really helpful and kind, all the problem came when i wanted 4 megamenus instead of 2 in free plan , it created problem for me , i wish you could allowed me to make 4, especially elsie helped me practically doing my work she's doing her best , i loved being in her assistance, i have never seen such customer service before, hats of to the team
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