All reviews

Rating Breakdown

  • 5
    92% (1,153 ratings)
  • 4
    3% (40 ratings)
  • 3
    0% (4 ratings)
  • 2
    0% (6 ratings)
  • 1
    2% (20 ratings)

Reviews with Text

  • 92% (1,122)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 13, 2026

Steven Nice service, great person !

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

April 13, 2026

I'm currently using the free app, it is quite simple to use and works well. I did require some assistance, but the chat team (Steven) was quick to help.

Using app

--

Total reviews

3

Average rating

3.7

5 / 5 Share

April 12, 2026

Simple to use, no complaints... Makes load a bit heavy but there are many other factors to consider so can't lay my hat squarely on that. Use it on many builds...

Using app

3 months

Total reviews

10

Average rating

4.6

5 / 5 Share

April 10, 2026

Absolutely best support ever.. Helen was so quick and helpfulk, outstanding support, highly recommended. Love this app and our mega menu now

Using app

5 days

Total reviews

3

Average rating

5.0

1 / 5 Share

April 9, 2026

The republication of an unpublished menu, without any warning or even acknowledgment, results in the loss of translations across all pages.

Using app

8 months

Total reviews

4

Average rating

4.0

5 / 5 Share

April 9, 2026

Большое спасибо консультанту Annieза оказанную помощь и быстрый ответ

Using app

About 5 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

April 9, 2026

Steven was a great help with my query. A little bit technical so needed some professional help with the set up. The app works perfectly as it should. Would recommend this to anyone wanting to make there menu on shopify not look like the (standard) one you get in the box as such!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 8, 2026

The app is great! It is so easy to use and is much better than the free navigation menu you get with Shopify as standard, due to the extra features. If anything goes wrong (which is rare) it gets fixed very quickly. We had great support from Helen, so thank you!

Using app

Over 5 years

Total reviews

3

Average rating

5.0

5 / 5 Share

April 7, 2026

Annie did an amazing job helping me with building my menu she is great, i highly reccomend

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

April 7, 2026

Annie was great and solved my problem right away!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 7, 2026

This software is very user-friendly and easy to operate. Moreover, the customer service is excellent. In particular, the customer service representative Helen was very patient in answering my questions that I didn't understand. This software is worth recommending.

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 7, 2026

Really helpful team with quick responses!

Store

Muddora

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 3, 2026

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 2, 2026

Helen provided amazing support. We had a small feedback and it has been completed very fast.

Using app

23 days

Total reviews

8

Average rating

5.0

5 / 5 Share

April 1, 2026

This is really useful and Helen is very kind and patient :)

Store

NBSKIN

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 1, 2026

"I had a fantastic experience with the Globo Mega Menu App, thanks to Helen. She provided exceptional support, answering all my questions promptly and helping me set up the menu exactly how I wanted. It’s rare to find such dedicated and patient customer service. The app itself works perfectly and looks great on my store. 5 stars!"

Store

Shefs

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 1, 2026

Great app, you can really build whatever you want. Special thanks to Annie for the guidance

Using app

16 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

April 1, 2026

Annie was great at assisting me with my inquiries it was a great experience!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 31, 2026

This app has worked great for me and support was very helpful with adjusting the appearance for me. The theme I'm using for my store technically has "Mega Menus", but I was always disappointed with the appearance. I was able to use Globo to make my menu exactly as I had envisioned and I feel like it really elevates my website! Their support was very friendly and quick to help as well. I sent an email with multiple bulleted questions and they got back to me quickly answering everything and quickly made the updates I needed. I will definitely keep using this app!

Using app

13 days

Total reviews

5

Average rating

5.0

5 / 5 Share

March 31, 2026

Customer support was great with the couple of customizations we needed done. Quick to reply with minimal back and forth. Our customers are loving the new navigation which has helped product discovery and increased sales.

Using app

About 1 month

Total reviews

1

Average rating

5.0