Globo Mega Menu, Navigation

I encountered some minor issues, but the response from the customer service representative "Helen" was very quick and she promptly resolved my problem.

Excellent service- a lot of hidden tricks to this app- Helen & others have always been very quick to understand our needs and put in place a solution.

I had help off Helen on a technical issue this morning and she was really helpful and sorted my issue out quickly and politely. Thank you Helen

Great app, I have used it on several of my Shopify projects. It's easy to build and customise and there are so many design options. Helen from the support team has been really quick to respond and has resolved any issues I have had within minutes.

The initial set up to get the navigation working was a bit messy, however thanks to Helen's quick and efficient support I managed to get everything working as it should be very quickly. App ig good with great support from Helen.

I've been really happy with the MegaMenu app. It's allowed me to layout my homepage the way I wanted it to look with very little oversight once it was running. Anytime I've run into an issue (rare) they are always so quick to fix it. Most recently I was going back and forth with Clara, and it is always mind-blowing to me how fast solutions are deployed. This company is great and definitely deserves the five stars!

Excellent app and outstanding customer support! The Globo Menu team Annie and Steven were incredibly helpful, responsive, and quick to resolve any questions I had during setup. They went above and beyond to make sure everything worked perfectly for my store. The app is easy to use, highly customizable, and has greatly improved my site's navigation. Highly recommend both the app and the amazing support team. Thank you for all your help!

We recently launched this app on our live site with its basic functionality, so it's still too early for us to fully evaluate long-term performance and results. What we can evaluate so far is the support team. During setup, we reached out several times with questions, and the Globo team was consistently responsive, helpful, and thorough in addressing our concerns. Today, I worked with Steven regarding an issue that appeared on our live site but was not present in the preview environment. He quickly identified and resolved one issue and is actively investigating a separate loading concern with his team. He has committed to following up with us as they continue their review. Based on our experience so far, the support has been excellent. We'll plan to update this review after we've had more time to use the app and explore its additional features.

Really amazing menu. You can build simple or beautiful but complex menu structures. Also amazing support team always helping. Helen gave me really fast and professional support. All my problems was gone in few minutes. I highly recommend

Genial! muy buena atención, es una app muy completa.

Great app does what is needed and is very clear about what you can or cannot do within your price band. Support is great and fixed our issue within 20 minutes

The app is brilliant, but the customer service is 1st class. I've never experienced such quick, efficient service from any other app provider. I would definitely recommend these guys.

After encountering an integration issue between the app and my storefront, support from Helen was amazingly fast. The issue was solved in minutes. Thank you!

Fast support and easy to use. Helen helped me directly solve a problem with the app and its now running fluid!

I have worked with many shopify apps over the years and Globo's apps has been one of the best experiences by far. Their apps is powerful, easy to use, highly customisable, and has helped us create exactly the navigation experience we were looking for. What truly sets Globo apart is their customer support. Annie has been absolutely fantastic throughout. Every query was handled quickly, professionally, and with genuine care. Not only were issues resolved swiftly, but Annie went above and beyond to ensure everything was working perfectly and tailored to our requirements. It is rare to find a support team that is this responsive, knowledgeable, and friendly. No matter how complex the request, they were always willing to help and provide solutions promptly. If you're looking for a reliable mega menu app backed by a team that genuinely cares about its customers, I cannot recommend Globo Mega Menu highly enough. A huge thank you to Annie and the entire Globo team for their outstanding service and support. Keep up the amazing work!