All reviews

Rating Breakdown

  • 5
    92% (836 ratings)
  • 4
    3% (31 ratings)
  • 3
    1% (8 ratings)
  • 2
    1% (9 ratings)
  • 1
    3% (24 ratings)
Review RSS Feed Review RSS Feed

4 / 5 Share

Sept. 25, 2024

The navigation has changed since we first added this app. There is a bit of a learning curve when updates happen. But the support/chat is fast and very helpful.

Using app

About 1 year

Total reviews

1

Average rating

4.0

4 / 5 Share

Sept. 25, 2024

team are quick and helpfull

Using app

Over 2 years

Total reviews

1

Average rating

4.0

4 / 5 Share

Sept. 20, 2024

good

Using app

6 minutes

Total reviews

1

Average rating

4.0

4 / 5 Share

Sept. 2, 2024

Using app

Over 6 years

Total reviews

3

Average rating

4.7

4 / 5 Share

Oct. 24, 2024

Ottima app che permette di creare dei bei menu. 4 stelle su 5 perche in ogni caso si necessita sempre del loro supporto per far funzionare bene il menu. Ma il supporto è disponibile e competente! soprattutto sarah!

Using app

9 months

Total reviews

1

Average rating

4.0

4 / 5 Share

June 6, 2024

Sometimes editing the menu yourself can be a little difficult, there isn't aw whole lot of options and it isn't the most user friendly but it works and i made a pretty decent looking menu with little help. however, the support team is very attentive and helpful with fixing issues and helping you design specific things on the menu. They mainly offer email support but they are very quick with responding and offering solutions to problems if they can't fix it themselves.

Using app

Over 3 years

Total reviews

2

Average rating

4.5

4 / 5 Share

Feb. 21, 2024

Fast and helpful customer support

Using app

8 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 6, 2023

super handig, bij elke vraag wordt er voor een oplossing gezorgd!

Using app

Almost 2 years

Total reviews

1

Average rating

4.0

4 / 5 Share

Feb. 8, 2023

Globo Mega Menu is user friendly overall. When updating our menu with vendor icons, the icons were so small, they were unreadable. I reached out to customer support and they resolved the issue within a day. My one frustration is if you add a new menu item and want to move it around to be in alphabetical order, it is difficult to get everything in the right location. Otherwise, I am happy with the app.

Using app

3 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Jan. 16, 2023

Very useful app. had a bit of difficulty with something but the service/help department answered my question really quickly and solved my issue.

Using app

11 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 7, 2022

Easy to configured, friendly and fast support from the developer. That will be awesome if there is an area for writing custom CSS. Great job and keep up, thanks.

Using app

About 1 year

Total reviews

1

Average rating

4.0

4 / 5 Share

Aug. 17, 2022

操作も感覚的で使いやすいです。困ったときのサポートの対応も早くて丁寧でした! 英語苦手な人はすべて英語表記ですので抵抗ある方もいらっしゃるかもしれませんが、シンプルにグロナビを設定したい方には便利だと思います。

Using app

Over 1 year

Total reviews

3

Average rating

4.7

4 / 5 Share

May 5, 2022

Sometimes I get bugs and the app seems to be a little bit heavy to load and could be optimized (I think... and hope it will in the future...). But Sarah (email support) and the dev team are always here and quick to help and fix the issue. It's very easy to make a super mega menu for your website ;)

Using app

About 3 years

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 11, 2021

Good app for mega menu options. I needed some extra css coding and the development team has supported me perfectly within their possibilities.

Using app

9 days

Total reviews

3

Average rating

4.7

4 / 5 Share

Nov. 1, 2021

When you have a lot of customizations on the navigations sometimes it does not work well although it is great that the team is responsive when there is an issue with the navigation that is caused by the app. It would be better if the team could arrange with us before they do fix and apply the changes to the live theme. I asked them when to deploy changes with specific timings but they went ahead and deployed them anyway.

Using app

Over 2 years

Total reviews

6

Average rating

4.8

4 / 5 Share

Oct. 22, 2021

Great support Sarah is always ready to help,, App is nice and improving day by day now you can translate your menu I just wish if they let us customise the mobile menu separate of the desktop

Store

ebarza

Using app

Almost 4 years

Total reviews

20

Average rating

4.7

4 / 5 Share

Sept. 17, 2021

Awesome! Great support, works well with no coding experience or anything. Really happy with it. Installed on 3 sites :)

Store

ShopMSD

Using app

Over 1 year

Total reviews

4

Average rating

4.8

4 / 5 Share

June 8, 2021

Updated review: shortly after I posted a negative review because of a lack of customer support, their team reached out and helped us investigate the issue. Unfortunately, an update impacted our legacy account and because we were on a free version, they didn't seem to bother updating older versions. Ultimately though, we got the issue resolved and Sarah from support was awesome. Keeping one star back because I wish they would have notified that the update was going to happen. A recent upgrade to the app made our menu stop expanding on hover. No access to support -- I would not recommend.

Using app

About 2 years

Total reviews

8

Average rating

4.3

4 / 5 Share

May 7, 2020

It's a good app for what we need for our website. So glad we found it to help with product optimization. We look forward to doing more.

Store

GAMMA

Using app

3 months

Total reviews

2

Average rating

4.5

4 / 5 Share

April 29, 2020

Al principio un poco de trabajo hasta que le agarras la vuelta. Lo recomiendo solo debes de prestar un poco de atención a los pasos a seguir .I tu tienda quedara increible.Les pondre una critica constructive pongan la obcion de quitar el cartel de feedback de la aplicasion para poder hacer actualizaciones desde el telefono .Queda justamente encima del boton guardar y no se puede hacer cambios desde el telefono. Gracias

Using app

3 months

Total reviews

1

Average rating

4.0