All reviews

Rating Breakdown

  • 5
    93% (1,067 ratings)
  • 4
    3% (37 ratings)
  • 3
    0% (4 ratings)
  • 2
    1% (6 ratings)
  • 1
    2% (18 ratings)

Reviews with Text

  • 92% (1,042)
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5 / 5 Share

March 4, 2026

Support (Helen :)) ist sehr nett und hilfsbereit. Die App ist einfach zu bedienen und man kann viel personalisieren. Bisher sind wir sehr zufrieden :)

Using app

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Total reviews

5

Average rating

5.0

5 / 5 Share

March 3, 2026

The delete bug from shopify and Helen help me solve this, that's so kind also help me width the website menu. Customer service responded promptly and swiftly resolved my issue, while also offering suggestions for improvement. Many thanks to Helen.

Store

RFLOXA

Using app

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Total reviews

2

Average rating

5.0

5 / 5 Share

March 3, 2026

Top customer service. Always easy to use. Some bug happens, but quickly explain and resolve

Using app

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Total reviews

2

Average rating

5.0

5 / 5 Share

March 3, 2026

This app is a very user-friendly, helpful, and highly customisable navigation bar editor. The live support chat is ready whenever you need them. Very knowledgable and ready to help if you require any help with technical issues. Helen responded quickly to my problems, and was very professional. Thank you!

Using app

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Total reviews

1

Average rating

5.0

5 / 5 Share

March 3, 2026

App worked great until a Shopify change presented a challenge for us. Sarah was amazing and quickly resolved our problem for us. Great app, even better support!

Using app

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Total reviews

2

Average rating

5.0

5 / 5 Share

March 3, 2026

helen was great when i needed help with the menu

Using app

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Total reviews

2

Average rating

5.0

5 / 5 Share

March 3, 2026

Great app and super easy to use. I'm thinking up upgrading once my website grows as there are so many cool functions! I had an issue with deleting categories from a menu, contacted Globo customer service and received a reply within a few hours! Helen helped me out and was quick, efficient and very friendly. Highly recommend!

Using app

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Total reviews

1

Average rating

5.0

5 / 5 Share

March 3, 2026

App is easy to use and the customer service (thank you Sarah!) was amazing and fast! It made adding categories fun and I feel my websitte has a much better navigational flow.

Using app

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Total reviews

1

Average rating

5.0

5 / 5 Share

March 3, 2026

when I had a problem Annie was super fast and exceptional solving it. Great app!

Using app

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Total reviews

2

Average rating

5.0

5 / 5 Share

March 3, 2026

great app, and fantastic support

Using app

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Total reviews

1

Average rating

5.0

5 / 5 Share

March 3, 2026

I had an issue and reached out to the help messenger. It was immediately solved!

Using app

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Total reviews

2

Average rating

5.0

5 / 5 Share

March 3, 2026

I had an issue deleting an item in the Globo Mega Menu app, and Helen provided excellent support. She quickly understood the problem and helped remove the item from the backend. Very professional and helpful — highly recommended!

Using app

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Total reviews

4

Average rating

5.0

5 / 5 Share

March 3, 2026

They resolved my problem incredibly smoothly and enthusiastically, instantly dispelling my previous frustration. Their attitude was excellent, and they even switched languages ​​based on my spoken language. I was served by the lovely Helen, a truly adorable and proactive customer service representative who was absolutely perfect at solving problems!

Using app

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Total reviews

5

Average rating

5.0

4 / 5 Share

Feb. 28, 2026

Great app to use for menu but it's a bit overpriced. Thanks for your rapid help Annie.

Using app

3 months

Total reviews

4

Average rating

3.0

5 / 5 Share

March 2, 2026

Great App for fully customized menu design! It's simple to use and flexible to build based on our ideas. Most importantly, Helen from dev team had been positively response to our requests and helped us to achieve the apparence we want. The best App experience so far

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 27, 2026

Customer service help chat with Helen was great. Solved my issue!

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 26, 2026

Encountered an issue on my site, contacted the support team who responded within half an hour, they explained the next steps and the next time I logged on to my website, the issue was fixed! My menu looks great and it was really easy to set up. Highly recommend.

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2026

great app with great support, especailly Sarah Nguyen from the support team!

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 25, 2026

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 24, 2026

Well made app! They feature many customization options to scale up and down for any kind of catalog size which is great. You may run into some compatibility issues with your theme, but their support team is always available to correct any issues. Sarah was specifically very helpful and responsive!

Using app

3 months

Total reviews

1

Average rating

5.0