All reviews

Rating Breakdown

  • 5
    92% (1,136 ratings)
  • 4
    3% (40 ratings)
  • 3
    0% (4 ratings)
  • 2
    0% (6 ratings)
  • 1
    2% (19 ratings)

Reviews with Text

  • 92% (1,105)
Review RSS Feed Review RSS Feed

4 / 5 Share

March 26, 2026

Helen was fantastic in fixing an issue for us quickly and smoothly. I don't think the app itself is amazing, but the support is.

Using app

2 days

Total reviews

1

Average rating

4.0

4 / 5 Share

March 16, 2026

Great app to implement a complex menu structure. It was a little bit searching in the beginning but when you understand how it all works it's easy to create your menu. I got in contact with the customer support after some problems related to the Shopify update but these were quickly solved by Sarah Nguyen and provided me good follow up. Thanks!

Store

RYMBU

Using app

About 1 year

Total reviews

1

Average rating

4.0

4 / 5 Share

March 5, 2026

la ayuda super buena pero no me dio respuesta ya que indico que la app tiene una intermitencia para poder editar

Using app

About 3 hours

Total reviews

3

Average rating

4.7

4 / 5 Share

Feb. 28, 2026

Great app to use for menu but it's a bit overpriced. Thanks for your rapid help Annie.

Using app

3 months

Total reviews

4

Average rating

3.0

4 / 5 Share

Feb. 17, 2026

Store

Stryde

Using app

About 1 month

Total reviews

2

Average rating

4.5

4 / 5 Share

Jan. 26, 2026

This Shopify mega menu app is truly great! The interface is clean and straightforward, making it easy to use. The only minor issue I encountered was that the menu didn't automatically integrate with my current store template when I tried to publish it. I quickly reached out to the online support, and the customer service agent Helen responded promptly. She quickly understood my problem and coordinated with the technical staff to follow up. They perfectly resolved the issue for me—it really saved me in a pinch!

Using app

4 days

Total reviews

6

Average rating

4.8

4 / 5 Share

Nov. 23, 2025

Awesome fast support for any custom changes!

Using app

7 months

Total reviews

2

Average rating

4.0

4 / 5 Share

Nov. 20, 2025

Using app

4 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 10, 2025

Had some issues to get it published the way it looked in the WYSIWYG editor. But with the help of Sarah, it now works.

Store

Fleshy

Using app

Over 1 year

Total reviews

4

Average rating

4.8

4 / 5 Share

Oct. 29, 2025

Using app

5 days

Total reviews

2

Average rating

4.5

4 / 5 Share

Oct. 3, 2025

So far so good, the app is doing what I needed and for a reasonable price. Sarah was very helpful via live chat for questions and answers!

Using app

About 15 hours

Total reviews

6

Average rating

4.8

4 / 5 Share

Sept. 23, 2025

This app is a good value for the amount of options there are, with really excellent customer service and the team offers solutions right away. However when setting up, I was under the impression that the tools I was using was part of the free tier, which felt misleading at first however app was still worth paying for compared to other prices on the market.

Using app

4 months

Total reviews

6

Average rating

4.7

4 / 5 Share

Sept. 2, 2025

The app is good for the price. However, it sorely lacks flexibility and customization between the mobile Mega menu and the PC version. It makes sense that you wouldn't want to display items the same way on a PC and a mobile device. And the only way to do that is to ask support to code it. Luckily, Sarah from support was there and very responsive! Otherwise, I would have given it a bad rating. Because having to use CSS just to change image sizes on mobile devices is not normal when you consider that 80% of users are on mobile devices. What's more, it's CSS that has to be done by their developers, because it's very specific. It's complicated to do it yourself.

Using app

About 23 hours

Total reviews

3

Average rating

4.7

4 / 5 Share

July 31, 2025

Store

Itower

Using app

About 1 hour

Total reviews

1

Average rating

4.0

4 / 5 Share

July 30, 2025

Die Einrichtung der App war für uns nicht ganz frei von Komplikationen und die App übernimmt auch noch nicht alle Design-Änderungen, aber damit können wir leben. Die Supporterreichbarkeit und der Support von Sarah, Andrew und dem Entwickler-Team im Hintergrund hingegen war einwandfrei und sehr freundlich! Einzige Kritik, wenn die Leute nach Hause gehen, weil bei Ihnen gerade Nacht ist, wäre das gut zu wissen :-)!

Using app

3 days

Total reviews

2

Average rating

4.5

4 / 5 Share

June 19, 2025

I had an issue, that I couldn't get my megamenu to go across my enire page. I reached out to the support and they fixed it for me, just the way I wanted it. I also had a wish that they would add a possibillity to choose to have a shadow under the submenu. In a few minutes they added it on my menu. So now I have the mega menu just as I want it. Thank you! So, for the support it's five stars. För the app it's a bit less because I think what I wanted should be in the tool from the beginning.

Using app

3 months

Total reviews

3

Average rating

4.7

4 / 5 Share

May 23, 2025

Using app

Over 3 years

Total reviews

3

Average rating

4.0

4 / 5 Share

April 10, 2025

thanks alot @sarah for ur support and kind nature.

Using app

Over 1 year

Total reviews

3

Average rating

4.7

4 / 5 Share

April 9, 2025

très bien

Using app

About 2 months

Total reviews

1

Average rating

4.0

4 / 5 Share

April 4, 2025

Fa il suo lavoro alla grande.

Using app

About 2 months

Total reviews

1

Average rating

4.0