All reviews

Rating Breakdown

  • 5
    92% (827 ratings)
  • 4
    3% (31 ratings)
  • 3
    1% (8 ratings)
  • 2
    1% (9 ratings)
  • 1
    3% (23 ratings)
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5 / 5 Share

April 16, 2024

It works well. Very enthusiastic customer service students

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 12, 2024

Great app and Customer service!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 10, 2024

I would recommend this app to everyone, even if you dont need a new menu, simply because the customer service is so outstanding! - I am decently tech savvy, so when I encountered issues, they were fairly complex to even explain and yet the dev team was more than happy to help. Sarah was amazing and communicated clearly with kindness, patience, and helped me through several complex coding issues. They care, they're quick, and they're smart.

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 9, 2024

Great app, lots of choice of customisation and support went out of their way to assist us in changing the layout to keep in line with out theme and branding. Highly recommend.

Using app

13 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 5, 2024

Equipe support très réactive et efficace, a assuré en moins de 24h l'ensemble des correctifs demandés. Merci beaucoup

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 26, 2024

have been using globe menu since the end of jan 2024, and its been great. the support is very helpful and quick to get back to me. I just had updated to the latest theme version and they quickly got my menu back up and running on It. Update: today I had an issue with the menu and it is evening hours for them, and they still quickly got the issue fixed for me within 30 minutes. Thank you very much for always being fast to help with issues.

Using app

7 months

Total reviews

6

Average rating

5.0

5 / 5 Share

April 3, 2024

Fonctionnalités, performances et réactivité de l'équipe support

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 17, 2024

The app is amazing. It’s completely free and the support is amazing. I definitely recommend this app for anyone look for mega menus are even support. its really great great support. very nice support person named "Sarah" always gets all my requests and custom features done in no time!

Store

Vikara

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 2, 2024

Great app, great customer service. Plenty of customization options, would highly recommend

Store

Zodici

Using app

4 months

Total reviews

6

Average rating

4.8

5 / 5 Share

April 1, 2024

The mega menu it provides for my website is nothing short of amazing. It's incredibly user-friendly and customizable, allowing me to create a sleek and professional menu that perfectly suits any brand. But what truly sets this app apart is the exceptional support team behind it. Anytime I've had a question or needed assistance, they've been there to help with prompt and friendly responses. Their dedication to customer service is truly commendable and has made my experience with this app even better

Using app

Over 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

April 1, 2024

The customer service of this plug-in is really strong. According to my needs, the technical team has designed every requirement according to the requirements, which is highly recommended

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

March 28, 2024

Customer service was amazing! They helped me publish when I had some difficulty. Menu is great.

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 28, 2024

The support team is phenomenal and I really enjoy working with them. They provide fast assistance whenever i need to make any changes to our menu even helping with css styling improvements. Definitely recommend working with them, as I will now check out their other apps also.

Using app

3 months

Total reviews

17

Average rating

5.0

5 / 5 Share

March 23, 2024

Great app. Definitely the best category app on Shopify. The customer care was top notch too, she sort all my issues in the blink of an eye. Thanks Sarah

Store

Souqify

Using app

10 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

May 22, 2024

Excellent customer service! Sarah is awesome!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 21, 2024

We approached the Mega Menu team with a specific design, and they surpassed our expectations with their responsiveness and collaborative approach! Their ability to swiftly iterate on our requirements ensured timely progress throughout the project. Thank you team for the fantastic service, we highly recommend them to anyone.

Store

Helios

Using app

5 months

Total reviews

6

Average rating

5.0

5 / 5 Share

March 21, 2024

Super Helpful customer support and very fast to get the Mega Menu's working. Would recommend to anyone.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 15, 2024

great customer service and very fast! Am looking forward to the next time i need help and hope Sarah helps me again!

Store

Velurre

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 19, 2024

It's the easiest app I found to have a tailored mega menu for beginners because they have a preview mode where you can actually predict how it's going to look as you go editing it. Thank you!

Store

Mystore

Using app

3 months

Total reviews

12

Average rating

4.8

5 / 5 Share

March 19, 2024

Great app! Love the premade templates. Lots of options for customization. Customer support was prompt and very helpful.

Using app

6 months

Total reviews

1

Average rating

5.0