All reviews

Rating Breakdown

  • 5
    93% (930 ratings)
  • 4
    3% (34 ratings)
  • 3
    0% (4 ratings)
  • 2
    1% (6 ratings)
  • 1
    2% (17 ratings)

Reviews with Text

  • 92% (915)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 15, 2025

Good menu app and great service from Sarah!

Using app

21 days

Total reviews

2

Average rating

3.0

5 / 5 Share

May 14, 2025

we like the application. It is friendly and customizable

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 13, 2025

Good and fast support. My issue was resolved within a few minutes.

Using app

29 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 13, 2025

The app is perfect, the customer service very nice, resolve of my problem quickly, my menu works fine, highly recommend.

Using app

30 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 12, 2025

Absolutely impressed by the support from Sarah and the Globo Mega Menu team. I encountered a conflict where both the default Shopify menu and the new Globo menu were displaying at the same time. Sarah responded within minutes, and to my surprise, she quickly coordinated with the developer team to fix the issue flawlessly. On top of that, Sarah also went the extra mile to recommend the most suitable plan for my needs and even helped me apply for a discount (although I had already made the purchase because I couldn't wait to get started). Their efficiency, clarity in communication, and technical problem-solving skills truly exceeded my expectations. I really appreciate their proactive attitude, patience, and the speed at which they handled the problem. Highly recommend both the app and the amazing support team—they made me feel confident and supported during a critical moment for my store.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 14, 2025

The Globo support team is very quick on assisting and resolving issues as well as guiding on how to setup the Mega Menu. Thanks for your speed.

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 9, 2025

Amazing app and support! The overall ratings for this app was the reason I selected to try it on a clients storefront but it was missing one feature I needed for their custom theme. I reached out to support and Sarah responded super quick with a fix. Using the Mega Menu app is so simple and intuitive and the front-end usability is perfect. I'd highly recommend this app.

Using app

About 19 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 9, 2025

Sarah was a great help. I had mistakenly clicked something I didn't mean to and she helped me sort it out. Thank you

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 9, 2025

I had a problem with mobile menu. I made a chat with support team and in just 20 minutes everything was working great. Great job.. Keep up like that.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 8, 2025

Absolutely the best menu app I’ve ever used! The interface is super intuitive and packed with useful features, making it easy to navigate and customize. Even though the app is very user-friendly, I ran into a couple of things I couldn’t figure out on my own — but the support team was amazing! They responded incredibly fast and helped me solve everything in no time. Truly top-notch service. Highly recommended!

Store

nabè

Using app

3 days

Total reviews

9

Average rating

5.0

5 / 5 Share

May 8, 2025

I'm really pleased with Globo Mega Menu Support's responsiveness. They were able to effectively solve the issue I had with the tablet and mobile menu and provided a helpful explanation of the cause.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 7, 2025

just started using the app, love the ease of use and customising options though. Only hope y'all would let me remove the watermark for the link list in the free plan till i dont grow my business to get the professional plan.

Using app

1 day

Total reviews

2

Average rating

3.0

5 / 5 Share

May 5, 2025

incredible customer service! I had quite a list of custom requests for the team to help me with and they were so quick to help me with all - went above and beyond. thank you so much!

Using app

20 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 2, 2025

Store

Velora

Using app

6 days

Total reviews

18

Average rating

4.7

5 / 5 Share

April 30, 2025

Thank you so much,Sarah,for your prompt response and help!

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

April 28, 2025

La atencion al cliente es excelente, la rapidez y la eficacia del soporte son impresionantes. 100% Recomendados

Using app

About 7 hours

Total reviews

3

Average rating

4.0

5 / 5 Share

April 26, 2025

I tried another menu app with high ratings and it was so difficult to set up. Globo Mega Menu, Navigation was super easy by comparison and very easy to make match the rest of my shop.

Using app

About 7 hours

Total reviews

8

Average rating

4.9

5 / 5 Share

April 24, 2025

Fantastic customer support!

Store

Avendor

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 22, 2025

Good service

Using app

23 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

April 22, 2025

Just getting started with it but its intuitive and very simple to use

Using app

About 2 hours

Total reviews

1

Average rating

5.0