All reviews

Rating Breakdown

  • 5
    92% (1,039 ratings)
  • 4
    3% (35 ratings)
  • 3
    0% (4 ratings)
  • 2
    1% (6 ratings)
  • 1
    2% (18 ratings)

Reviews with Text

  • 92% (1,015)
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5 / 5 Share

Nov. 11, 2025

Sarah helped me out in a few minutes with a problem with the menu which was overwritten with some css code and didn't work anymore. We don't have a developper on our own team but the Globo team helped us out very quickly and perfectly!

Using app

9 months

Total reviews

5

Average rating

4.8

5 / 5 Share

Aug. 8, 2025

Sarah was great help

Using app

About 14 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 8, 2025

Real nice support team, especially Sarah glad to work on this app.

Store

My Store

Using app

3 days

5 / 5 Share

Aug. 7, 2025

its a great app with excellent customer service. Thank you Sarah for the fast response and solution.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 11, 2025

Thanks Sarah for help, she made mi day, beautiful person

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 5, 2025

Customer support team and dev team quite very helpful they always unblock us really quick. I connected with Sarah and she has good knowledge of Globo product she unblocked and guide for any changes we are looking for. Hoping same support in future too.

Store

My Store

Using app

About 2 months

5 / 5 Share

Aug. 1, 2025

Using app

Over 4 years

Total reviews

6

Average rating

5.0

5 / 5 Share

July 31, 2025

Great customer service, very fast. Sarah was super helpful and solved my problem immediately.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

July 31, 2025

Habe mit dieser App noch nee Probleme gehabt!

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 31, 2025

Great plugin that makes my menu look beautiful. Their customer service is also amazing. They respond very quickly and help me solve my problems. 5 stars recommended.

Store

ASAHOM

Using app

6 months

Total reviews

4

Average rating

4.0

5 / 5 Share

July 31, 2025

Sarah was helpful with setting up the app with our theme which was having issues.

Using app

1 day

Total reviews

7

Average rating

5.0

5 / 5 Share

July 30, 2025

App works Great. Needed some help from the support team, and Helen was able to help resolve our problem very quickly. Thanks!

Using app

About 22 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 30, 2025

The app is amazing, easy to use and most important, the support is outstanding. They helped me to set up the first menu and they made a few adjustments based on some feedback pretty quick.

Using app

3 days

Total reviews

10

Average rating

5.0

5 / 5 Share

July 30, 2025

J'ai eu en contact Sarah : 10/10 rapide et efficace

Store

André

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 30, 2025

the customer service from Sarah is great

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 28, 2025

Sarah and the Globo Mega Menu team are great! Truly helped me with a fast turnaround when I couldn't figure something out. Look forward to trying some of the company's other apps!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 28, 2025

best guid

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 27, 2025

The support help is next-level! They really want you to succeed and I appreciated the contact greatly

Using app

3 days

Total reviews

2

Average rating

4.5

5 / 5 Share

July 26, 2025

Excellent App & Even Better Support! I’ve been using Globo Mega Menu for my store, and while the app itself is packed with powerful, easy-to-use features, what really impressed me was the incredible customer service. After responding to a feedback poll where I expressed some frustration about a minor issue, the Globo team personally reached out to me — without me even opening a support ticket! They were proactive, kind, and genuinely committed to helping. They not only resolved my issue quickly, but also made sure I was fully satisfied with the result. The app works beautifully, integrates seamlessly with my store, and gives it that polished, professional navigation I was looking for. But the real standout is knowing the team behind it truly cares about their users. Highly recommended — both for the functionality and the top-tier support. Thanks again, Globo team!

Using app

8 days

Total reviews

4

Average rating

5.0

5 / 5 Share

July 25, 2025

Store

gkutech

Using app

20 days

Total reviews

3

Average rating

5.0