All reviews

Rating Breakdown

  • 5
    92% (828 ratings)
  • 4
    3% (31 ratings)
  • 3
    1% (8 ratings)
  • 2
    1% (9 ratings)
  • 1
    3% (23 ratings)
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5 / 5 Share

July 29, 2023

Amazing app and does almost everything you could imagine to navigate your site. A mega menu is the main director to everything on any site and the team has implemented everything very well. Support is always there will a quick reply and solution to any issue.

Using app

9 months

Total reviews

5

Average rating

4.8

5 / 5 Share

July 26, 2023

Tanto el equipo técnico como Sarah me han atendido estupendamente, me han solucionado el problema que tenía de forma eficaz y rápida. Estoy muy contenta por la atención, amabilidad y solución rápida.

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

July 24, 2023

Very useful app! I recommend this if you want a menu more than 3 layers down. Thank you very much for the help!

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 29, 2024

The application is very convenient and the support team works great!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 17, 2023

Even though the menu was already very easy to configure, we encountered two individual challenges that were solved immediately after a short consultation with the support team. Once directly after installation and once a little later. I must therefore emphasize the great support and can highly recommend the menu.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 17, 2023

This app is very good, especially when you consider that there's a free option. The customer service team, especially Sarah, were extremely helpful, friendly, and always responded quickly.

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

July 12, 2023

The support from the CS and DEV teams has been very responsive. We had some issues with the app working correctly on our theme. The issues were resolved promptly.

Using app

Over 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

July 10, 2023

Look, my review is entirely about the customer service team. Seriously, their customer service team is absolutely phenomenal. The app wasn't showing on my website, so I messaged them on the weekend, expecting a reply on the next business day, but nope, they literally replied right away and solved the problem throughout the weekend, constantly remaining in touch with me. S+ customer service.

Using app

About 2 months

Total reviews

8

Average rating

5.0

5 / 5 Share

July 7, 2023

support is 100% good and fast and try to find all you need love your app and the team is the TOP !!!!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 6, 2023

I had some issues with switching between themes while maintaining the globe mega menu functions. We exchanged several emails and they always supported me and solved all the problems I was having with the live app. Super kind and efficient.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 29, 2023

The app is great and quite easy to use and implement, but what is even better is the customer service. Very professional, very quick, solved all my problems, usually within the same day, or the day after. I highly recommend them!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 20, 2023

The customer service provided by Sarah Nguyen was fantastic. I think that's the fastest and most effective digital customer service I've ever received! I am very pleased with my experience.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 19, 2023

Helped me quickly with the installation. I work with the free Refresh Theme from shopify, and the menu did not show. Developer fixed it quick easily. I do think the app could have a bit more customisation in terms of design and usability, but still 5 stars for me.

Using app

16 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 14, 2023

Excellent and quick support. Good application with a lot of good features. I recommend this app 100% !

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 12, 2023

Excellent support from their team. Diligent and responsive - fixed an issue for me with no hassle. Thanks guys.

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 10, 2023

The menu didn't appear at first and the customer support was so fast, and the menu looks amazing and works perfectly. Thank so much!

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 3, 2023

This is the best menu builder I found for Shopify and I tried them all. Implementation was fairly straightforward and when I ran into issues support was quick to get them fixed.

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 2, 2023

I had some issues with an integration of the Mega Menu, but the support team helped me to solve all of them. I also use Globo's app that provides filters on my website and there were the same situation: when I had problems, the support team solved them. So I know that I would use their apps if I want to add some new features to my store. They are even ready to customize their apps a little bit for your needs. Hands down 5 stars!

Store

U-ECOM

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 1, 2023

Extremely helpful team. Sarah is really responsive. Easy to use app. Loved the experience! Thank you!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 29, 2023

Provide great help, fast response, Customer service Sarah is friendly, will recommend to my friend. 5 Stars!

Using app

About 1 year

Total reviews

1

Average rating

5.0