All reviews

Rating Breakdown

  • 5
    92% (1,138 ratings)
  • 4
    3% (40 ratings)
  • 3
    0% (4 ratings)
  • 2
    0% (6 ratings)
  • 1
    2% (19 ratings)

Reviews with Text

  • 92% (1,107)
Review RSS Feed Review RSS Feed

4 / 5 Share

Oct. 3, 2025

So far so good, the app is doing what I needed and for a reasonable price. Sarah was very helpful via live chat for questions and answers!

Using app

About 15 hours

Total reviews

6

Average rating

4.8

5 / 5 Share

Oct. 3, 2025

I initially have some issues with the use. The customer rep Sarah has been very helpful...Certainly top customer service level. I will see how I go with the application...Thank you!!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 2, 2025

Sarah was polite, professional, and very quick and efficient in taking care of my customer service need. I appreciated that tonight.

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 2, 2025

Terrific help from Sarah. Great customer support. Love the app, it does exactly what I need it to do and more.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 1, 2025

Assistenza davvero TOP. Sarah è stata eccezionale. Consigliatissima.

Using app

5 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 10, 2025

I had some issues with the mobile view of the mega menu, but Sarah from support was incredibly helpful. She guided me through the steps and helped resolve the problem quickly. Excellent support and great experience overall!

Using app

11 days

Total reviews

4

Average rating

5.0

1 / 5 Share

Sept. 29, 2025

Randomly stopped working from 25 september no live chat support please help!

Store

Wohnix

Using app

About 1 year

Total reviews

2

Average rating

3.0

5 / 5 Share

Sept. 29, 2025

Good response, i really appreciate

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 29, 2025

Great customer experience, really helpful fixing a small tech issue I had getting the menu to show. The design is great and the team are really helpful.

Using app

About 4 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 27, 2025

Brilliant rapid service and very intuitive app. Definitely recommend it.

Using app

About 22 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 26, 2025

Sarah has helped me very efficiently to set up and get it running in no time. So far it is great!!

Store

WaveFit

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 25, 2025

Amazing support. Responded very quick and fixed everything that I needed to be fixed.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 25, 2025

The app’s interface is super intuitive and easy to use, even if you’re new to Shopify. The support team is outstanding—when I had an issue publishing a new menu, they resolved it within a few dozen minutes. Highly recommended!

Using app

About 5 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 24, 2025

This app has been so easy to navigate and build on since it's very user-friendly. We did run into one issue with a theme conflict but their support team was super easy to communicate and they handled the issue quickly. I will be using this app in the future when I need another mega menu added to one of my clients websites.

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 24, 2025

I’ve been using the Globo Mega Menu app for a while now, and I’m extremely satisfied with how it’s enhanced the navigation on my Shopify store. The customization options are versatile and user-friendly, allowing me to create a sleek, professional-looking menu that perfectly fits my store's design. What truly stands out is the exceptional customer support. I reached out for some custom adjustments, and the team was incredibly responsive and helpful. They quickly implemented the changes I requested, and everything works seamlessly now. Highly recommend this app for anyone looking to improve their site’s navigation!

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 24, 2025

Ich bin sehr zufrieden mit der App "Globo Mega Menu, Navigation". Das Mega Menü lässt sich leicht erstellen und erweitern, es ist sehr intuitiv verwendbar. Ich habe bisher keine Bugs gefunden. Einmal brauchte ich den Support, das Problem war nach 30 Minuten behoben.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 24, 2025

We had a handful of special design requests that went beyond the purview of this app, but Sarah and the team were incredibly helpful in implementing those features on our website anyway. Good app; even better customer service.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 23, 2025

great help! very quick, efficient and friendly.

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 23, 2025

very good support form Sarah Really recommended

Using app

7 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 23, 2025

Globo is a solid app with many features. It integrates easily with our theme.

Using app

11 months

Total reviews

2

Average rating

5.0