All reviews

Rating Breakdown

  • 5
    93% (930 ratings)
  • 4
    3% (34 ratings)
  • 3
    0% (4 ratings)
  • 2
    1% (6 ratings)
  • 1
    2% (17 ratings)

Reviews with Text

  • 92% (915)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 22, 2025

They were very quick to help.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 20, 2025

This software is very easy to use, and the customer service team is very patient and responds quickly. I like this software very much and recommend it to everyone.

Store

YO Life

Using app

About 1 hour

Total reviews

8

Average rating

4.9

5 / 5 Share

Jan. 20, 2025

amazing app

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 19, 2025

Great app and easy to use

Using app

2 days

Total reviews

11

Average rating

3.9

5 / 5 Share

Jan. 17, 2025

Sarah has been very responsive to all my questions. She assisted and helped me out on the whole process with regards to customizations on our menu navigation. Thank you Sarah. Thumbs Up!

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 17, 2025

This app is simple to use and very much customisable to our needs. The customer service is superb with any issues dealt with immediately response.

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 17, 2025

Sarah was amazing to deal with and very fast to get the complicated issues i was facing resolved.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 15, 2025

Great app and impeccable support!

Using app

11 days

Total reviews

6

Average rating

4.3

5 / 5 Share

Jan. 15, 2025

We've been using it for a long time and have used others before, but none of them are as simple and good as this one for what we need. Customer service is also excellent and helps us out in a timely manner.

Using app

Over 1 year

Total reviews

4

Average rating

4.8

5 / 5 Share

Jan. 14, 2025

Great support, fast, helpful and responsive.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 14, 2025

Globo Mega Menu is an absolutely fantastic app for customizing header navigation options! The flexibility and range of features it offers make it incredibly easy to create a professional and user-friendly menu for any website. What truly sets this app apart is its outstanding customer support. Sarah, in particular, deserves a huge shoutout for her phenomenal assistance. She went above and beyond to address all my queries and fulfill every custom requirement I had. Her patience, expertise, and prompt responses made the entire process smooth and stress-free. If you're looking for a reliable and customizable mega menu app with exceptional support, I highly recommend Globo Mega Menu. It's a game-changer for website navigation!

Store

Bloom

Using app

8 months

Total reviews

24

Average rating

5.0

5 / 5 Share

Jan. 13, 2025

Very handy app, easy to use interface and great support

Store

Fathead

Using app

6 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 8, 2025

Very helpful and efficient! :)

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 7, 2025

One of the best menus I have found on Shopify! Great customer support; I had a small issue with my menu and they fixed it very quickly. The menu is easy to setup and I like all of the options this addon delivers.

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 7, 2025

Application parfaire ! Service client très réactif !

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 31, 2024

I was not able to see the app at first, but after talking to the live chat and dev team, they were able to resolve my issue and now I can configure and play around with the app.

Using app

About 1 hour

Total reviews

8

Average rating

5.0

5 / 5 Share

Dec. 30, 2024

AWESOME app, the customer service deserve well above 5 stars, can't recommend more !!!

Store

PYROCA

Using app

10 days

Total reviews

14

Average rating

5.0

5 / 5 Share

Dec. 30, 2024

Very happy with the support (Sarah) and the app itself. Sarah was very kind, fast and helpful, im really happy with them.

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 30, 2024

Sarah is very nice and helpful.

Using app

About 22 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 30, 2024

I recently had the pleasure of interacting with their customer service, and I must say, it was an outstanding experience. From the very beginning, the team was incredibly attentive and responsive, addressing all my concerns with patience and expertise. Overall, I am extremely satisfied and would highly recommend their app to anyone seeking excellent customer support. Thank you for such an exceptional experience!

Using app

3 days

Total reviews

1

Average rating

5.0