All reviews

Rating Breakdown

  • 5
    93% (930 ratings)
  • 4
    3% (34 ratings)
  • 3
    0% (4 ratings)
  • 2
    1% (6 ratings)
  • 1
    2% (17 ratings)

Reviews with Text

  • 92% (915)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 6, 2024

We had a problem before release, when using sticky header the menu wouldn't show correctly. The support team fixed our problem in less than an hour from first contact. Absolutely amazing! The app itself is very intuitive and easy to use.

Using app

About 7 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

May 4, 2024

Globo mega menu is an awesome app! Their customer service is fast and efficient, we cant praise them enough! Our online shop, looks pretty awesome with their menu app! Thanks GLOBO! Keep up the good work!

Using app

4 months

Total reviews

10

Average rating

5.0

5 / 5 Share

May 2, 2024

One of the most responsive and professional support teams that I've had the pleasure of dealing with. We redesigned our website and created a new main menu and when it was time to launch the new site, the menu wouldn't publish. I contact support and they got it working fast. After it was published, I had some other spacing and width issues that were outside of the user settings within the app and their Dev team got everything working in no time. I'm SUPER happy with this app and even happier with their support! This app is definitely worth the cost and I would highly recommend to anyone!

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

April 25, 2024

The app is easy to understand and simple to use. The direct visual representation when editing the navigation bar is very helpful. The support is also fantastic. I have received quick and helpful feedback on my requests. I am very satisfied with the app and the support.

Using app

About 23 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

June 25, 2024

So far so good! We have been looking for an app like that and it matches all of our needs! Great Customer Service!

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 18, 2024

Works perfectly. I'm very happy with the support I receive when I have a question.

Store

EFKO

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 16, 2024

It works well. Very enthusiastic customer service students

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 10, 2024

I would recommend this app to everyone, even if you dont need a new menu, simply because the customer service is so outstanding! - I am decently tech savvy, so when I encountered issues, they were fairly complex to even explain and yet the dev team was more than happy to help. Sarah was amazing and communicated clearly with kindness, patience, and helped me through several complex coding issues. They care, they're quick, and they're smart.

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 9, 2024

Great app, lots of choice of customisation and support went out of their way to assist us in changing the layout to keep in line with out theme and branding. Highly recommend.

Using app

13 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 5, 2024

Equipe support très réactive et efficace, a assuré en moins de 24h l'ensemble des correctifs demandés. Merci beaucoup

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 26, 2024

have been using globe menu since the end of jan 2024, and its been great. the support is very helpful and quick to get back to me. I just had updated to the latest theme version and they quickly got my menu back up and running on It. Update: today I had an issue with the menu and it is evening hours for them, and they still quickly got the issue fixed for me within 30 minutes. Thank you very much for always being fast to help with issues.

Using app

7 months

Total reviews

6

Average rating

5.0

5 / 5 Share

April 1, 2024

The mega menu it provides for my website is nothing short of amazing. It's incredibly user-friendly and customizable, allowing me to create a sleek and professional menu that perfectly suits any brand. But what truly sets this app apart is the exceptional support team behind it. Anytime I've had a question or needed assistance, they've been there to help with prompt and friendly responses. Their dedication to customer service is truly commendable and has made my experience with this app even better

Using app

Over 1 year

Total reviews

8

Average rating

5.0

5 / 5 Share

March 28, 2024

The support team is phenomenal and I really enjoy working with them. They provide fast assistance whenever i need to make any changes to our menu even helping with css styling improvements. Definitely recommend working with them, as I will now check out their other apps also.

Using app

3 months

Total reviews

17

Average rating

5.0

5 / 5 Share

March 23, 2024

Great app. Definitely the best category app on Shopify. The customer care was top notch too, she sort all my issues in the blink of an eye. Thanks Sarah

Store

Souqify

Using app

10 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

May 22, 2024

Excellent customer service! Sarah is awesome!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 21, 2024

We approached the Mega Menu team with a specific design, and they surpassed our expectations with their responsiveness and collaborative approach! Their ability to swiftly iterate on our requirements ensured timely progress throughout the project. Thank you team for the fantastic service, we highly recommend them to anyone.

Store

Helios

Using app

5 months

Total reviews

6

Average rating

5.0

5 / 5 Share

March 21, 2024

Super Helpful customer support and very fast to get the Mega Menu's working. Would recommend to anyone.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 19, 2024

It's the easiest app I found to have a tailored mega menu for beginners because they have a preview mode where you can actually predict how it's going to look as you go editing it. Thank you!

Store

Mystore

Using app

3 months

Total reviews

6

Average rating

5.0

5 / 5 Share

March 19, 2024

Great app! Love the premade templates. Lots of options for customization. Customer support was prompt and very helpful.

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 18, 2024

Amazing service, fast and efficiency fixed my problem in few mins! highly recommended!

Using app

About 2 years

Total reviews

2

Average rating

5.0